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929 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

929 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Really patient!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The new Renault is doing me good. Everything is working as it should and had no issues with it so far. I chose Ponko as the dealership to buy my first ever car from and I’m glad I did. They were really patient with me, as when I say it took me a while to decide on a car, I spent 3 hours just deciding which one I want. They were really assisting and accommodating and told me about all the cars I was considering. So, they really helped me pick the one right for me.

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Ponko from Ponko in response to Really patient!

Thank you for sharing your experience! We’re delighted to hear your Renault is running smoothly and that our team was patient and helpful throughout your decision process. It’s great that we could assist you in finding the perfect car for your first purchase. Enjoy your new ride, and if you need anything else, we’re here to help!

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"Couldn't be more pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time visit, everything was perfect. Car is all good, and customer service was banging. Top quality dealership.

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Ponko from Ponko in response to Couldn't be more pleased

Thank you for the great feedback! We’re thrilled to hear your first visit was perfect and that you’re happy with both the car and our customer service. We appreciate your kind words and look forward to assisting you again in the future!

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"Top score for customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five-star experience. Top marks to these guys for the car and their great customer service. Special shoutout to Anthony, he was amazing on the day, super helpful and just has good people skills.

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Ponko from Ponko in response to Top score for customer service

Thank you for the five-star review! We’re thrilled you had a top-notch experience and that Anthony made a great impression. We appreciate your kind words and look forward to seeing you again in the future!

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"Very positive experience! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can’t fault them at all. Had a kia Sportage from the guys down at ponko, and had a few issues afterwards, but I took out the platinum warranty and it was so worth it. Have taken it to the workshop a few times, and each time the staff were amazing. They were so supportive and so helpful. Even when I rung them a few times, they were so happy to help, and just really great with sorting out any issues.

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Ponko from Ponko in response to Very positive experience!

Thank you for the positive feedback! We’re glad to hear that the platinum warranty has been valuable and that our staff have been supportive and helpful throughout. We hope you enjoy your new car!

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"Exemplary experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Perfect car. Fantastic customer service, absolutely a 10/10 experience and will be back!

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Ponko from Ponko in response to Exemplary experience

Thank you for the fantastic review! We’re thrilled to hear you had a 10/10 experience and that you’re happy with your car and our service. We look forward to seeing you again in the future!

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"Assisted me so much, above and beyond"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just want to give a huge shoutout to the dealership for all their help with my car search. Honestly, I walked in not having a clue about what I wanted, but they were super patient and really took the time to guide me in the right direction. I shared what I was looking for, and they suggested a bunch of options. We went through a few test drives together, and they made sure I found exactly what I was after. It felt like they really had my back throughout the whole process.

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Ponko from Ponko in response to Assisted me so much, above and beyond

Thank you for the shoutout! We’re delighted to hear that our team was so supportive and helpful in guiding you through your car search. It’s great to know you found exactly what you were looking for and felt well-supported throughout the process. If you need anything else, we’re always here to help!

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"Really great customer service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just picked up my Nissan Qashqai and honestly, I'm loving it. This is my first time driving one and it's been a great experience so far. The team at the dealership was super helpful and really went out of their way to make sure everything was smooth. I noticed a few scratches on the paintwork and mentioned it to them. They were really cool about it and told me to bring the car in whenever I had a chance so they could take care of it. So far, it's been a solid experience and I'm really happy with the service and the car.

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Ponko from Ponko in response to Really great customer service

Thank you for the great feedback! We’re thrilled to hear you’re enjoying your Nissan Qashqai and that our team made the process smooth and supportive. It’s great that we could address the paintwork issues to your satisfaction. We hope you enjoy your new car!

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five stars, absolutely brilliant car and customer service. Amazing dealership and would for sure recommend to anyone browsing for a new car.

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Ponko from Ponko in response to ⭐⭐⭐⭐⭐

Thank you for the five-star review! We’re thrilled you’re pleased with both the car and our customer service. Your recommendation means a lot to us—if you or anyone you know needs assistance in the future, we’re here to help!

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"Couldn't have asked for more"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Audi TT is going great, I'm really enjoying driving it. Haydn was fantastic, he had everything ready as soon as I arrived. Made the whole process super quick and easy. In and out in no time, couldn’t have asked for a smoother experience.

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Ponko from Ponko in response to Couldn't have asked for more

Thank you for the great feedback! We’re thrilled to hear you’re enjoying your Audi TT and that Haydn made the process quick and easy. It’s fantastic to know everything went smoothly. We hope you enjoy your new car!

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"Fallen in love with the car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jaguar is awesome, the more I drive it, the more I fall in love with it. The paperwork was all set and ready to go, which made everything super smooth. They even had some nice refreshments and offered a test drive which was a great touch.

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Ponko from Ponko in response to Fallen in love with the car

Thank you for the great feedback! We’re delighted to hear you’re falling in love with your Jaguar and that the process was smooth. It’s wonderful to know the paperwork, refreshments, and test drive added to your positive experience. We hope you enjoy your new ride!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
929 reviews4.7 out of 5 stars — Rated Excellent
Excellent
740
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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