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929 reviews from our car dealer reviews community
Leave a review for Ponko
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929 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"10/10 experience..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just got my new Mini Hatch and I’m loving it so far. I was a bit nervous because it was my first time visiting the dealership, but it turned out great. I found them on eBay and was really pleased that the photos and description matched up perfectly with the actual car. The team was super helpful, answered all my questions, and even offered a test drive which made a huge difference in making my decision. Honestly, it was a 10/10 experience for me. Totally satisfied with how everything went!

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Ponko from Ponko in response to 10/10 experience...

Thank you for sharing your experience! We're so glad you love your new Mini Hatch and that our team made your first visit a positive one. It's great to hear that the photos and description matched the car perfectly and that the test drive helped with your decision. We're thrilled you had a 10/10 experience! Enjoy your new car!

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"Amazing aftersales support"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything's been great with my new Audi A3. I just wanted to give a shoutout to the guys at Ponko, they’ve been awesome. They were super helpful from start to finish. They even sent me some videos of the car, inside and out, before I came in, just to make sure I liked what I saw. I took it for a test drive and instantly knew it was something I’d be happy driving for the next few years. They kept the communication open throughout the whole process, and even after the purchase, they answered all my questions and made sure I had all the info I needed.

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Ponko from Ponko in response to Amazing aftersales support

Thank you for the shoutout! We're thrilled to hear you're enjoying your Audi A3 and that the team at Ponko provided such great service. It's fantastic that the videos and test drive helped confirm your choice, and we're glad to know our communication and support met your needs. Enjoy your new ride!

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"Second time visit!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So, I decided to head back to these guys for a second visit because I was in the market for a new Volkswagen. Still have the Mini I bought from them the first time around, and the experience was so good that I figured, why not go back, as soon as I walked in, they remembered me and made me a coffee, which was a great start. They had all the paperwork ready to go and offered me a test drive right away. The whole process was super smooth. They took their time walking me through the car’s features and answering all my questions. By the end of it, I was driving away with the car I wanted and at a great price. Honestly, I couldn’t be happier with how everything turned out. These guys really know how to take care of their customers.

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Ponko from Ponko in response to Second time visit!

Thank you for choosing to visit us again! We're thrilled to hear that your experience with the Mini was so positive that you returned for your new Volkswagen. It's great that our team remembered you and made the process smooth and enjoyable. We're glad we could help you find the perfect car at a great price. Enjoy your new ride, and we look forward to seeing you again!

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"Got me exactly what I wanted"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely loving my new Citroen. I've already put some miles on it, and it’s been a fantastic ride. This was my first time visiting the Ponko dealership as I found them online and decided to give them a try. Their customer service was top-notch. Everyone there was super helpful and made sure I had all the info I needed. They really went out of their way to help me figure out if this was the right car for me and exactly what I wanted.

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Ponko from Ponko in response to Got me exactly what I wanted

Thank you for sharing your experience! We're thrilled you're enjoying your new Citroen and that your first visit to Ponko was such a positive one. It's great to hear our team provided top-notch service and helped you find the perfect car. Enjoy the ride!

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"Fantastic experience start to finish"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited the dealership to check out the Nissan Juke, and I have to say, the experience was fantastic from start to finish. The car is smooth and responsive, just what I was looking for. When I arrived, they had all the paperwork ready and waiting for me, which was such a time-saver. The staff answered all my questions thoroughly and never made me feel rushed or pressured. They even offered me a test drive. On top of that, they provided some refreshments, which was a nice touch and made the whole process even more pleasant. I walked away feeling like a genuinely happy customer, and I would definitely recommend this dealership to anyone in the market for a new car.

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Ponko from Ponko in response to Fantastic experience start to finish

Thank you for the great feedback! We’re delighted to hear that your experience with the Nissan Juke and our team was so positive. It’s wonderful to know that the paperwork, test drive, and refreshments contributed to a smooth and enjoyable process. We truly appreciate your recommendation and are thrilled you walked away as a happy customer. Enjoy your new car!

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"Easy and hassle-free!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my new Mini Hatch Cooper. The car itself is a dream, but what really made the experience great was the customer service. I didn't have a single problem throughout the process. The team was amazing, super helpful, friendly, and professional. They made everything so easy and stress-free.

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Ponko from Ponko in response to Easy and hassle-free!

Thank you for the wonderful feedback! We're thrilled you’re loving your Mini Hatch Cooper and that our team made the process smooth and stress-free. It’s great to hear that the customer service stood out and made your experience exceptional. Enjoy your new car!

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"Really nice set up 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am self-employed so when my last van died on me I was stuck and went without work for a while. When I saw a Vauxhall Vivaro online with Ponko it was just ideal. It was exactly what I wanted down the colour and everything and it was available at just the right time. It was worth travelling to them to get exactly what I wanted and needed. They don't usually sell many vans so they weren't as knowledgeable as they are about their cars but I have had plenty in the past so I knew what I was looking for and that this fit the bill. Haydn kept me in the loop and was really useful in helping me make appointments. When I got there I thought the set up was really nice, the showroom was clean and tidy. There was certainly no shortage of coffee or conversation either which made it feel really welcoming. It is safe to say I was quite impressed with everything I saw and the experience I had. The van is very good and drives lovely. It has got me back up and running with my business which is what I needed. It may have worked a bit too well, I barely have time to think I am that busy now!

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Ponko from Ponko in response to Really nice set up 👍

Thank you for sharing your experience! We're thrilled to hear the Vauxhall Vivaro was exactly what you needed and that Haydn and the team made your visit smooth and welcoming. It’s fantastic that the van is helping you get back to business and that you’re finding it so effective. If you need anything else, don’t hesitate to reach out. Enjoy your busy and successful days ahead!

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"Haydn is very good at what he does"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn is very good at what he does, he was helpful and gave me the time and attention I needed without being pushy. I had made my mind up very early as I knew I wanted a car like this one so he didn't have to work too hard for a sale anyway. I really liked their Mercedes Benz A Class so I decided to take it. I am really enjoying it and it is a very nice motor. It has all just been spot on really.

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Ponko from Ponko in response to Haydn is very good at what he does

Thank you for the kind words! We’re glad to hear Haydn provided the support you needed without any pressure. It’s great that you’re enjoying your Mercedes-Benz A-Class and that everything went smoothly. If you need anything else, we’re here to help!

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"My BMW 1 Series is amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my BMW 1 Series, it is amazing! Everything is perfect and it runs lovely. I am really enjoying it! Ponko is just down the road from me and my Dad drives past it every day at work so when I needed a new car he told me to try there. Boy am I glad I did, the customer service was phenomenal! Everyone I saw was kind and helpful and got me anything I needed. The whole family has been back within a month because they left such a good impression and my car is so nice that they all wanted new ones. None of us have had any issues too which is a testament to how good their cars are.

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Ponko from Ponko in response to My BMW 1 Series is amazing

Thank you for the fantastic feedback! We're thrilled to hear that you and your family have had such positive experiences with us and are enjoying your BMW 1 Series. It’s wonderful to know that our customer service made such a strong impression and that everyone is happy with their new cars. If you need anything else, we're here to help!

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"Very attentive"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

James was very attentive and got me everything I needed. They have been very helpful and whatever I have needed they have got sorted for me. They even rebalanced the wheels for me when I felt like they were a bit off. My Mercedes-Benz A-Class is a lovely car too. It is such a nice car to drive!

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Ponko from Ponko in response to Very attentive

Thank you for sharing your experience! We're delighted to hear that James and the team provided such attentive service and took care of everything for you. Enjoy your Mercedes-Benz A-Class!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
929 reviews4.7 out of 5 stars — Rated Excellent
Excellent
740
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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