Polite people to deal with, not pushy and didn’t try to sell us what we didn’t want. There were three points that needed seeing to as the car had not long been in. A time was agreed to complete this which they stuck to. Very happy with the service and the car.
Ponko from Ponko in response to They did everything they said they would
Thank you for your thoughtful review! We’re pleased to hear you appreciated our straightforward and no-pressure approach. It’s great to know we were able to address the points you mentioned promptly and as agreed. Your satisfaction means a lot to us, and we’re delighted that you’re happy with both the service and your car. If you need anything in the future, please don’t hesitate to get in touch.
Matthew clearly explained everything I needed to know about the Ford Mondeo and showed me all the parts on the car that I needed to know. After driving away, there was a small issue with a sensor but it's since sorted it's self out and all is running okay with the car. I'm very happy with it.
Reviewer has confirmed their email address
Had a really great experience getting my car from Ponko. I really like the fact they have a garage on site because it allowed me to ask a few questions about the car before going ahead with it. Both the mechanic and Anthony were a great help. I've already added 1500 miles to the car in the past couple of weeks and it drives like a dream.
Reviewer has confirmed their email address
Ponko from Ponko in response to Drives like a dream
Thank you for sharing your experience! We're glad to hear that having the garage on-site gave you the opportunity to ask questions and feel confident about your purchase. It's great to know Anthony and our mechanic were able to assist you. It sounds like you’ve been making the most of your new car—it’s always good to hear it’s performing well. If you need anything in the future, feel free to reach out.
Andy in after care was brilliant, I had a small issue that required me to bring the car back within the same week and he made sure to sort everything out for me. The Ford C-Max hasn't had any issues since.
Reviewer has confirmed their email address
Overall I'm very happy with my Mercedes. I recently had to change the wiper blade on the front of the car as it was making a squeaking sound but otherwise all is okay.
Reviewer has confirmed their email address
Ponko from Ponko in response to I'm happy
Thank you for sharing your experience! We’re glad to hear you’re happy with your Mercedes. It’s good to know the wiper blade issue was an easy fix and that everything else is going well. If you need any assistance in the future, feel free to get in touch. Enjoy your car!
The car hasn't been used much since purchasing it as my daughter hasn't passed her test yet but it has been out a couple of times and it's been great. I have noticed that the headlights are a bit dim but I'll get these checked out. The salesman was brilliant. I thought he was very informative and not once did he pressure us to make a sale.
Reviewer has confirmed their email address
Ponko from Ponko in response to Informative
Thank you for sharing your experience. It's great to hear that the car has been performing well so far and that your interactions with the salesman were positive. We're glad you felt supported without pressure during the purchase process. If you need any further assistance, feel free to reach out.
Happy to give 5 stars! I'm just hoping to receive my logbook in the next couple of weeks. Haydn was the salesman who looked after me and I thought he was great to deal with. Even when I had an issue with my battery, he was able to sort me out with a new one right away.
Reviewer has confirmed their email address
Ponko from Ponko in response to Great service
Thank you for the 5-star review! We're thrilled to hear that Haydn provided excellent service and was able to promptly resolve the battery issue. We hope you continue to enjoy your new car!
Everything has been okay with my Mercedes and with the service I received from the salesman.
Reviewer has confirmed their email address
Ponko from Ponko in response to Everything is okay
Thank you for your feedback. We’re delighted to hear you’re pleased with your Mercedes and that our salesperson provided a seamless and professional service. Enjoy your new car!
Really great service from Hayden. Wasn’t pushy didn’t feel as though I HAD to get a car which most car places make me feel like I do! Very reliable and trustworthy. He was also very knowledgable which narrowed my search for a family car easier.
Reviewer has confirmed their email address
Ponko from Ponko in response to Summary
Thank you for your kind words! We're delighted to hear that Hayden was able to make your car-buying experience smooth and pressure-free. It's wonderful to know that his expertise helped you find the perfect family car. We truly appreciate your feedback and wish you many happy drives in your new car!
I absolutely love my Fiat 500! I haven’t taken it on any long-distance drives yet, but my daughter is learning to drive and it’s such an easy and lovely little car to drive. The whole experience was fantastic, and I’d definitely recommend this dealership. It was so easy, and the service was just professional and friendly. I gave them my budget, and they only showed me cars that were perfect for what I could afford. I really appreciated that because I’ve been to dealerships before where they showed me cars way over my budget. Ponkos’ approach was refreshing.
Reviewer has confirmed their email address
Ponko from Ponko in response to Thank you Ponko
Thank you for sharing your experience! We're thrilled to hear you're loving your Fiat 500 and that it’s been a great fit for you and your daughter. It’s wonderful that our team at Ponko made the process so easy and tailored to your needs. We take pride in offering a hassle-free, customer-focused approach, and it’s great to know it made a difference for you. We truly appreciate your recommendation and look forward to helping you again in the future!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 928 | |
Very Good | 233 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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