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They were brilliant and really looked after us well. When we got there they offered us a drink and really made us feel welcome and at home. They were all just lovely. The Mercedes-Benz E-Class is brilliant too. I wanted something a bit more upper class and this definitely fits the bill. I am over the moon with my new toy!
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Ponko from Ponko in response to Over the moon with my new toy
Thank you for the wonderful feedback! We're thrilled to hear that you felt so welcomed and well looked after. It's great to know that our team made you feel at home from the moment you arrived. Congratulations on your new Mercedes-Benz E-Class! We're delighted that it meets your expectations for an upper-class vehicle. Enjoy your new toy, and if you need anything else, we're here to help!
My Nissan Juke is lovely but it is a big change from my old Honda Jazz. I had had that for years and it was very outdated so it was definitely time for a change. The Juke is a hit with the whole family too, they all love it. My daughter is trying to convince me to let her have it when she passes her test as she loves the leather seats and the fact that they are heated. I had looked at so many before settling on this one but they all had damaged interiors so even though they looked nice on the outside, I would be looking at the damage when I am driving it. It was the first car I was getting just for me, so I was very particular about what I wanted as it was a treat to myself after years of family cars or work cars. The one I saw at Ponko really just ticked all the boxes and when I got there Asa was just brilliant. I had been messed around a lot when I went to look at other cars but they were completely different. They were a really really nice bunch of lads. They went the extra mile to get everything sorted for me so that I could take it away the same day which I really appreciated after travelling from Telford. The only problem was, for the finance, they had to take my picture🤦♀️ I hate having my picture taken so it probably took them longer to get me sorted than it would for someone else haha.
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Ponko from Ponko in response to Big change from my Honda Jazz
Thank you for sharing your detailed experience with us! We're delighted to hear that you're enjoying your new Nissan Juke and that it was a perfect upgrade from your old Honda Jazz. It's wonderful to know that the whole family loves the new car, especially your daughter with her eye on those heated leather seats! Congratulations on finding a car that ticks all the boxes for your first personal treat! If you need anything else, please don't hesitate to reach out. Enjoy your Nissan Juke!
I have driven past Ponko a few times before but never actually gone in. When I started looking for my Ford Kuga and they came up online I was really impressed with the price. I had a quick look over the reviews and they all seemed good so I decided to pop in to look at the Kuga. When I got there it was a very good professional set up. The customer service was good and it was all just a good experience. I decided to take the Kuga and it is all going well so far, touch wood. I am driving it quite a bit and I am really happy with it! Top marks all round really.
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Ponko from Ponko in response to Good professional set up
Thank you for sharing your experience! We're glad you decided to visit Ponko Motors after seeing us online and were impressed with our setup and customer service. It's fantastic to hear that you're happy with your Ford Kuga and that everything is going well with it. We appreciate your kind words and high marks. If you need any further assistance, please don't hesitate to reach out. Enjoy driving your Kuga, and thank you for choosing Ponko!
Chris and Freddy have been great, they have been open and transparent about everything. I spoke to James initially over the phone but when I came to look at the car he wasn't available so Freddy took over. He gave me a great experience and answered my questions the best he could and sought answers anytime he wasn't sure. I absolutely love my BMW 3 Series too! I have definitely been in good hands with Ponko from day 1.
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Ponko from Ponko in response to Open and transparent
Thank you for your kind words! We're thrilled to hear that Chris, Freddy, and James provided you with excellent service throughout your car-buying journey. It's great to know that Freddy was able to assist you and ensure all your questions were answered. We're delighted that you love your BMW 3 Series. Thank you for choosing Ponko.
Asa was brilliant, he got me everything I needed. The sales side was as good as it gets. He made me feel welcome and comfortable asking any questions that came to mind too.
Reviewer has confirmed their email address
Ponko from Ponko in response to Asa was brilliant
Thank you for sharing your experience! We're delighted to hear that Asa provided you with exceptional service and made you feel welcome and comfortable throughout the process. It's great to know that all your questions were answered and that the sales experience was top-notch. We appreciate your kind words and your business. Enjoy your new car!
Haydn was quite good, he was on point. He for sure got me everything I needed. It was all quite quick and straightforward and my Kia Ceed is quite good too.
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Ponko from Ponko in response to On point!
Thank you for sharing your experience! We're pleased to hear that Haydn provided prompt and efficient service, getting you everything you needed quickly and straightforwardly. It's great to know that you're happy with your Kia Ceed. We appreciate your kind words and your business. Enjoy your new car!
Even though they were really busy when I went to look at my Ford Fiesta, they still made sure I felt welcome. James made sure I got everything I needed and went with me on a test drive at first so he could show me the best place to go but then he let me take it out on my own afterwards so I could get a good feel for the car in a more relaxed way. I am driving it to work everyday now and it is all great. I am really happy with the way it drives.
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Ponko from Ponko in response to Friendly and welcoming
Thank you for sharing your experience! We're delighted to hear that our team ensured you felt welcome and well taken care of. It's great to know that James provided excellent support, showing you the best test drive route and then giving you the freedom to explore on your own. We're glad you're enjoying your Ford Fiesta for your daily commute and that it drives well. We appreciate your kind words and your business. Enjoy your new car!
Haydn was a good egg and got me everything I needed. He made me feel welcome from the second I stepped on the forecourt, offering me a drink and making sure I got a test drive in the Ford Kuga I was looking at. It all went well on the test drive so I decided to take it away. I have been driving it everyday since, you can't keep me out of it for long.
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Ponko from Ponko in response to Made to feel welcome
Thank you for your feedback! We're thrilled to hear that Haydn made you feel welcome and provided excellent service from the moment you arrived. It's great to know that the test drive went smoothly and that you're enjoying your Ford Kuga. We're glad to hear you're loving it so much that you can't stay out of it! If you need anything else, please don't hesitate to reach out. Enjoy your new ride!
I came to Ponko to get a first car for my daughter and their Fiat 500 was ideal. She hasn't passed her test yet but she loves it so it is definitely some good motivation for her. The customer service was brilliant, really good! They got us everything we needed and were all lovely guys. They were very laidback and didn't try to push the sale. They could have if they wanted as we were eager to get it home but they wanted to make sure all work was done on the car before letting us take it away.
Reviewer has confirmed their email address
Ponko from Ponko in response to Perfect first car
Thank you for sharing your experience! We're delighted to hear that you found the perfect first car for your daughter. It's wonderful that she loves the Fiat 500 and that it's providing her with some extra motivation to pass her test. We're glad our team provided excellent customer service, ensuring all the necessary work was completed before you took the car home. Enjoy the new car, and we wish your daughter the best of luck with her driving test!
My Ford Kuga is all good and is running nice. It has been no trouble at all over the few hundred miles I have done so far. It even had the seal of approval when I took it for a service locally. The customer service from Ponko was all good. They were up front and let me know it would take a few weeks for delivery so I decided to go and collect it instead as I just couldn't wait to get my hands on it. When I got there to pick it up, it was all ready for me so I could just take it away.
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Ponko in response to All good 👍
Thank you for sharing your positive experience with us! We're thrilled to hear that your Ford Kuga is running smoothly and has been trouble-free so far. We're glad our customer service met your expectations, and we appreciate your understanding regarding the delivery timeframe. We're delighted that you were able to collect your Kuga promptly and take it away without any delays. If there's anything else you need, please don't hesitate to reach out. Enjoy driving your Kuga!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 740 | |
Very Good | 178 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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