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929 reviews from our car dealer reviews community
Leave a review for Ponko
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929 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Fantastic from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend the company. Car is brilliant no issues. Service was fantastic from start to finish 👏

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Ponko from Ponko in response to Fantastic from start to finish

Thank you so much for recommending us! We're thrilled to hear that you're loving your car and that you had a fantastic service experience from start to finish. If there's anything else we can do for you, please don't hesitate to reach out. Enjoy your car, and thanks again for your kind words!

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"Makes you feel at home"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Even though they are a big dealership, they make you feel like it is a family firm. They just make you feel at home and like they are really trustworthy. I am loving my Volvo V40, I am doing a fair amount of miles in it and it has been great. I am really pleased with it and the whole experience. I have already recommended them to friends of mine which is the highest praise I can give as I wouldn't do that if they were terrible. Well maybe I would to someone I don't like but not to friends 😂 Everyone has just been absolutely lovely, the whole thing has been so smooth. Even the delivery driver was a really nice chap! Can't praise them highly enough.

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Ponko from Ponko in response to Makes you feel at home

Thank you for your wonderful review! We're thrilled to hear that you felt at home with us and are enjoying your Volvo V40. Your recommendation means the world to us, and we're glad the entire experience was smooth and pleasant. Safe travels, and we look forward to serving you and your friends in the future!

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"True to advert"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Even though Ponko are about 3 hours away from me, I still went to them for my Volkswagen Polo. They just had the best deal for the car and it was the car I had my heart set on. I decided I would rather pay the delivery fees to get it from them than pay more for the car to get one locally that may not be in as good condition. It was all such a smooth experience too, they kept me updated on what was happening and when I could expect the car to arrive. It actually arrived on time too which is always a shock. I am so happy with it too, it well and truly lived up to the advert I saw. I would definitely use them again for my next car.

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Ponko from Ponko in response to True to advert

Thank you for sharing your experience! We're delighted to hear that you found the best deal with us and that the delivery was smooth and timely. We're thrilled that your Volkswagen Polo met your expectations and appreciate your willingness to go the extra distance to work with us. We look forward to helping you with your next car purchase!

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"Top marks all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My old car was written off so I had no choice but to get a new one but I guess you have to look for the silver lining don't you and a new car is certainly a shiny one. My Volkswagen Golf is a good motor and any issues have all been sorted. Chris has taken care of everything and instils me with so much confidence that if anything needs doing they will do it. He is a good lad and has taken care of everything for me. Haydn who sold me the car was brilliant too. He didn't force me into anything, he was just informative and friendly and gave me what I needed to make a decision. I would definitely go back and would recommend them to anyone needing a new car. Top marks for them all the way round without a doubt.

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Ponko from Ponko in response to Top marks all round

Thank you for your kind words! We're glad we could turn a challenging situation into a positive experience for you. It's wonderful to hear that Chris and Haydn provided excellent service and support. We're thrilled that you're happy with your Volkswagen Golf and appreciate your recommendation. We look forward to serving you again in the future!

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"Thank you Anthony! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anthony was very very good, big thanks to him for looking after us! The whole experience was very good actually. I was surprised because they are all young lads and I was expecting it to be a bunch of old guys but the experience they gave was stellar. They were all very helpful and delivered exactly what they said they would, when they said they would. I have been to a lot of high-end dealerships in the past and the experience has never been better than at Ponko. They were knowledgeable and if they didn't know something mechanical they would go and find out for me so I was confident in the information they gave. My Ford Fiesta is lovely too!

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Ponko from Ponko in response to Thank you Anthony!

Thank you for your fantastic feedback! We're delighted to hear that Anthony and the team provided stellar service and exceeded your expectations. It's great to know you felt confident and well-informed throughout the process. Enjoy your lovely Ford Fiesta, and we look forward to seeing you again!

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"Haydn was amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service I received, Haydn was amazing. He just did what he said he would and he did it quickly too. Right from the start he was very prompt. I enquired on the Saturday night and by first thing Sunday morning he was on the phone talking me through the next steps and things. He was just really proactive, keeping me updated all the way through and he was so honest about everything. It really was top notch service and it has left a lasting impression. Even the guy who delivered the car was brilliant. After driving all the way down south to deliver the car, he still gave me the time of day and didn't try to rush off. He took the time to show me around the car and have a good chat with me. I was all such an easy, no hassle process. I can't fault it!

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Ponko from Ponko in response to Haydn was amazing

Thank you for your glowing review! We're thrilled to hear that Haydn and our team provided prompt, proactive, and honest service. It's wonderful that the delivery was smooth and the driver took the time to ensure you were comfortable with your new car. We're glad to have left a lasting impression and look forward to serving you again in the future!

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"Friendly and chatty"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I saw the car the service was great. Asa was extremely friendly and chatty.

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Ponko from Ponko in response to Friendly and chatty

Thank you for your feedback! We're delighted to hear that Asa provided friendly and chatty service. We hope you enjoy your new car and look forward to serving you again in the future!

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"Lives up to the reviews 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never expect much from a car dealer as they are trying to make money and you just want the best deal but the guys at Ponko took me by surprise. They were happy to help even after I bought my Ford Focus and they got a slow puncture sorted for me so it shows they still care even after the sale. I had a look at their reviews before I went there and they definitely lived up to them and the car was just like it was on the advert. I would certainly use them again.

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Ponko from Ponko in response to Lives up to the reviews 👍

Thank you for your kind review! We're thrilled to hear that we exceeded your expectations and provided excellent service even after your purchase. It's great to know that your Ford Focus matched the advert and that our team was able to assist with your slow puncture. We appreciate your trust and look forward to serving you again in the future!

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"Perfect for my shopping"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When my Honda Jazz got delivered I thought it looked huge! After my last car it is such an upgrade. I couldn't even get 2 bags of shopping in the last one and even when I did it was a massive effort having to lift it up to get it in. My Honda Jazz is so much better, I can fit all my shopping in the boot and it is just at the right height that I don't have to lift it really. I don't go out in it too much at the minute it is just for shopping but I am going to get a car seat put in so I can go out with my great granddaughter when I look after her on Fridays. She is nearly 3 so she is just a bundle of energy so it will be a lot better taking her out so she can burn some of it off. The guys at Ponko have been lovely all the way through, I am not very technical so I spoke to them on the phone and they were so patient talking me through everything and helping me get it all set up.

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Ponko from Ponko in response to Perfect for my shopping

Thank you for sharing your wonderful experience! We're delighted to hear that you're enjoying your Honda Jazz and that it's made your life easier. It's great that you'll be able to spend more time with your great-granddaughter too. We're glad our team at Ponko could assist you patiently and help you get everything set up. Enjoy your new car, and feel free to reach out if you need anything else!

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"Service was second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am quite an anxious person, especially when it comes to buying a car as I always worry they are going to go in with the hard sales and I don't know how to handle it. Ponko were absolutely brilliant though. It was really refreshing to have no pressure sales and just a really pleasant experience. The service I received was honestly second to none. They just give that feeling of them being completely honest and transparent and they listen to what you want. I have a disabled child so taking out warranty on the paintwork is just pointless for me as I know if the paint is dinked, it is going to be from me putting the wheelchair in the car rather than anything else. The guys at Ponko listened to this though so they knew not to push any kind of sale on me in relation to this. I had an awful journey to the dealership as my train was cancelled so I had to take a lot of other trains and even ended up stuck at a station with no coffee or loos 🤦‍♂️ It was definitely worth it when I did get there though as it is the best experience I have ever had when buying a car. I have even been thinking since, I wonder if you can hire out the garage for events as it is such a nice space! I just think it is absolutely brilliant.

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Ponko from Ponko in response to Service was second to none

Thank you for your heartfelt review! We're so glad to hear that your experience with us was pleasant and pressure-free, especially given your understandable anxieties. It's wonderful to know that our team was able to listen to your needs and provide honest, transparent service. We're sorry to hear about your difficult journey but are delighted that it was worth it in the end. We truly appreciate your kind words and will look into your creative suggestion about hiring out the garage for events! Enjoy your new car, and don't hesitate to reach out if you need anything else.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
929 reviews4.7 out of 5 stars — Rated Excellent
Excellent
740
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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