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Matthew was quality, although to be fair, I probably made his job dead easy. I just rocked up, knew what I wanted and had it all sorted and with me within a week. They had given it a good clean and had done the wheels and everything for me. I have no complaints at all. My BMW 4 Series is lovely, it is such a smooth drive. I am more than happy with it. Just wish the DVLA would hurry up and send the log book now.
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Ponko from Ponko in response to Matthew was quality
Thank you for your review! We're thrilled to hear that Matthew provided excellent service and that you're enjoying your BMW 4 Series. It's great to know the process was smooth and efficient for you. We understand the wait for the log book can be frustrating, but we're glad you're happy with everything else. Enjoy your new car!
When I came to look at a Ford Mondeo, we had a right laugh as they couldn't find it at first. It turns out someone had moved it and not told the guy showing me around. I did have to laugh at the situation with us just wandering around trying to find it amongst all the cars they have. They were brilliant though, so friendly. I picked their brains a lot and they answered everything I asked. I can't think of any negatives really. Compared to other car garages this was just so much more professional. I was offered a drink, somewhere to sit down and all that jazz. It was as good as it gets really and the car is exactly as I expected, if not better.
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Ponko from Ponko in response to Had a good laugh
It sounds like you had quite an amusing adventure at the dealership! We're glad to hear that despite the initial hiccup, our team at Ponko provided friendly service and answered all your questions thoroughly. It's wonderful that your experience was so positive and professional, and we're thrilled that the Ford Mondeo met or exceeded your expectations. Enjoy your new car, and if you ever need anything in the future, feel free to reach out!
I do a lot of travelling to and from work so I need a car that will handle this well. My BMW 3 Series is handling the challenge currently and has been all good. No problems with it so far anyway, touch wood. The level of service you receive at Ponko is very good too. I am very happy with the overall experience.
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Ponko from Ponko in response to No problems so far
That's great to hear! We're thrilled that your BMW 3 Series is performing well for your daily commute and that you're pleased with the service at Ponko. If you ever have any questions or need assistance in the future, feel free to reach out. Safe travels!
My Ford Fiesta from Ponko is just lovely. The clutch was a bit dodgy at times but they got that all sorted for me straight away and were really good about it. They have just been really helpful all the way through. They kept in contact with me at all times and the customer service was really good. I genuinely don't have a bad word to say about them.
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Ponko from Ponko in response to Not got a bad word about them
It's fantastic to hear that your experience with Ponko and your Ford Fiesta has been so positive! We're glad that any issues with the clutch were quickly resolved and that you received excellent customer service throughout. Thank you for sharing your feedback, and we're here for you if you ever need anything else in the future. Enjoy your lovely Ford Fiesta!
We are expecting our first child so we definitely needed a bigger car to fit in all the pushchairs and accessories. The Hyundai Tucson seemed perfect for us and was an ideal size. We got one from Ponko and it has been doing really well. There was a slight issue with the passenger door but the guys at the dealership have been more than happy to help get it sorted, they are just waiting for me to be able to take it down now. I had better make time ASAP though before the grand arrival 😂 The guys at the dealership have just been great, they have made everything really simple and easy and answered any questions we had.
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Ponko from Ponko in response to Ready for our first baby
Congratulations on expecting your first child! It's wonderful to hear that the Hyundai Tucson from Ponko is fitting your needs well. We're glad that despite a small issue with the passenger door, the dealership has been proactive in helping you resolve it. Don't worry, they'll be there to assist whenever you're ready to bring it in. It's great that they've made the process simple and answered all your questions. Enjoy preparing for the arrival of your little one and safe travels in your Hyundai Tucson!
We were going to get a bigger caravan so we needed a bigger car for towing it. The Volkswagen Touareg seemed like the best option for this so we decided to go ahead with it. Asa was very helpful all the way through and was very knowledgeable and answered all my questions. Unfortunately, it wasn't quite valeted to my standards but when I mentioned it Asa came out with the polish to buff out any marks which was very much appreciated. Typically, after buying the car for the caravan, we didn't end up getting the bigger caravan. It is a good job the car is all going well and is a nice drive.
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Ponko from Ponko in response to Very knowledgeable
It sounds like you made a practical choice with the Volkswagen Touareg for towing, despite the change in plans with the caravan. It's great to hear that Asa was helpful and knowledgeable, addressing your questions and even going the extra mile with the polishing. We're glad the car is performing well and providing a nice driving experience. If there's anything else you need or any further questions, feel free to reach out. Enjoy your Volkswagen Touareg!
My BMW X1 is great, I really love it! The customer service here was truly outstanding. I will definitely be coming back, I will even come back when it is due for an oil change. It was just a very pleasurable buying experience.
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Ponko from Ponko in response to Outstanding service!
That's wonderful to hear! We're thrilled that you love your BMW X1 and that you had such a positive experience with our customer service at Ponko. We look forward to welcoming you back in the future.
This is a really good, reputable dealer. I bought my Mini Hatch Cooper from them and I am so happy with it. They got me everything I needed when I was there and even got me the paint protection that I wanted for it.
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Ponko from Ponko in response to Got me everything I needed
We're delighted to hear that you had a great experience at Ponko! It's fantastic that you're happy with your Mini Hatch Cooper and that the team was able to provide everything you needed, including the paint protection. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. Enjoy your Mini Hatch Cooper!
All the staff at Ponko are friendly and helpful. When I bought my Nissan Qashqai I gave them quite the challenge as I wanted to take it away within a few hours. They did say they would struggle to do a full valet but that they would try. It wasn't quite up to my standards but they did offer to clean it again for me if I wanted. Haydn was quite alright too and looked after me well. All a good experience really.
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Ponko from Ponko in response to Friendly
It's great to hear that you found the staff at Ponko friendly and helpful during your purchase of the Nissan Qashqai. We apologize if the valet wasn't up to your standards initially, but we're glad they offered to clean it again for you. It's wonderful that Haydn took good care of you throughout the process. If there's anything else we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. Enjoy your Nissan Qashqai!
Picking up my new Kia Sportage on my birthday was amazing. It was such a great treat to myself and everyone has said how good it looks. If only someone else had bought it for me, that is the only thing that could make it better 😂 I am loving it though, it is a really nice car! It has taken some getting used to as before this I had a brand new Audi as a company car so the switch to an older car that is a diesel has been an adjustment. My husband is constantly reminding me it won't drive like my last one. The guys at Ponko were really lovely though. I said to them I am completely clueless when it comes to cars so I will be asking some random questions but they just took it in their stride and answered all my questions. They handled it all really well and were just so friendly and nice!
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Ponko from Ponko in response to Birthday treat to myself 🎂
Thank you so much for your wonderful review! We're thrilled to hear that picking up your new Kia Sportage was a special birthday treat for you. It's great to know that you're enjoying your car and getting used to the switch from your Audi. Our team at Ponko always aims to provide friendly and helpful service, and we're glad to hear they could answer all your questions. Enjoy your new ride, and don't hesitate to reach out if you need anything else! 🚗🎉
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 740 | |
Very Good | 178 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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