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I got my Ford Fiesta and it has been great. I knew it needed some work done when I bought it as the guys were really upfront and honest so there have been no nasty surprises. I spoke to a couple of different salesmen as Matt originally sold me the car but then Haydn looked after me when I collected it. They were both absolutely fine gentlemen and it was refreshing to have them be so honest about things. Despite it being handled by 2 people, it was still all sorted quickly, as I expected, and there was no waiting around for anything.
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Ponko from Ponko in response to No waiting around
Thank you so much for your positive review! We're thrilled to hear that you're enjoying your Ford Fiesta and that our team provided you with honest and efficient service. Matt and Haydn will be delighted to know that you appreciated their help. If you need any further assistance, don't hesitate to reach out. Enjoy your ride!
I think the guys at Ponko may have wished I hadn't come in as I certainly put them through their paces! I am an engineer so it is just in my nature to be suspicious and do my due diligence so when Matthew was standing up to the challenge and could answer all my questions it is fair to say I was impressed. He was really patient with all my questions, even though he was juggling a few customers with it being a busy weekend and everyone was looking for a shiny new toy. I hadn't been behind the wheel in a while so Matthew took the time to understand that and took me on a test drive so I could listen out for any problems before I got behind the wheel myself. Since then I have got really comfortable in my Kia Ceed and have taken it on a few good runs of over 100 miles so I think if any gremlins were going to rear their ugly heads, they would have by now. No news is good news as they say! Would definitely use them again and I think it is a really good sign that the people in the dealership were repeat customers who had come out of their way to have a look at their cars.
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ponko from Ponko in response to Stood up to the challenge 😉
It sounds like you had quite the thorough and positive experience at Ponko! We're glad to hear that Matthew was able to meet your engineering mindset with patience and thorough answers to all your questions. Taking the time for a test drive was a great idea to ensure everything was in order before your purchase. It's wonderful that your Kia Ceed has been performing well on longer drives, and we appreciate your trust and feedback. We look forward to serving you again in the future, and thank you for sharing your experience!
Frederick was very helpful and understanding. He took the time to chat with me and understand what I wanted rather than just trying to push any old sale on me. I love my Volkswagen Golf too, it is the nicest car I had seen from all the ones online which is why I travelled from South End! It was definitely worth the journey and I would go back again if they had another car I liked in the future. My Golf just looks so smart and it sounds the part too!
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ponko from Ponko in response to Nicest car I'd seen
It's fantastic to hear that Frederick provided such helpful and understanding service at Ponko! We're thrilled that you love your Volkswagen Golf and that it exceeded your expectations from what you saw online. It's great to know the journey was worth it for you. If you ever decide to return for another vehicle, we'll be here to assist you. Enjoy your smart-looking and great-sounding Golf, and safe travels!
Freddy was excellent. The whole sales process was seamless. He was charming and just made it all a painless process. Full marks for the sale!
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ponko from Ponko in response to Seamless
That's wonderful to hear! Freddy and the team at Ponko are thrilled to have provided you with such a seamless and charming sales experience. We appreciate your kind words and hope you continue to enjoy your new purchase. If there's anything else you need, feel free to reach out. Thank you for choosing Ponko!
I am quite enjoying my Ford Kuga. It is my first bigger car but it is quite nice having that extra space. I took it out a lot on holiday recently and it was really handy for going down the back roads and is certainly a lot smoother than my last car. Haydn was all fine, he didn't try to force the sale or anything it was just fairly straightforward and laid back. He had all the information to hand so could answer any questions I had. It was all as I expected and they did everything right but I never feel I can give a perfect score when parting with a big chunk of cash 😂
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ponko from Ponko in response to Quite enjoying it
It sounds like you're enjoying your Ford Kuga, especially the extra space and smoother ride compared to your previous car. Haydn's laid-back approach and readiness to answer your questions made the buying process straightforward for you, which is great to hear. We understand your hesitation in giving a perfect score, but we're glad everything met your expectations. If there's anything else you need or any concerns in the future, please feel free to let us know. Enjoy your Ford Kuga and happy travels!
Matthew was good as gold! He wouldn't budge on the price but they never do anymore. Everything was all good though and it is running nicely. I don't get to drive it much as I am an international truck driver so I am always away in the truck. I can't wait until the summer though when I will give it a good run over to Spain and let it shine in the sun. It'll look well smart on that journey, much better than my truck anyway.
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ponko from Ponko in response to Will look smart on my journey to Spain
It's great to hear that Matthew provided good service for your purchase! We're glad everything is running smoothly with your vehicle. It sounds like you're looking forward to taking your car on a nice trip to Spain in the summer—what a fantastic journey that will be! Enjoy your time with your car and safe travels in your truck in the meantime. If you ever need anything else or have questions, feel free to reach out.
Love my Polo! Any opportunity I get to go out in it I jump on it. Just work getting in the way or I would never be out of it 😂 It is just a perfect drive! I had my eye on a Polo for a while and Ponko just had the spec I wanted at a good price. It was a 3 hour drive from me but I think it was worth it to get what I wanted. They offered us a drink when we got there which was nice of them but we had brought drinks with us so I can't comment on the quality of them haha. It was a gorgeous day when we went so it was just sparkling in the sun and just looked AMAZING! After the test drive I was sold and took it away within an hour. Nothing like an impulse buy haha.
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ponko from Ponko in response to Out in it any chance I get 😂
It sounds like you're absolutely thrilled with your Polo, and we're delighted to hear it! It's great that Ponko had the exact spec you wanted at a good price, even if it meant a bit of a drive. The fact that you were sold after the test drive and took it away within an hour speaks volumes about your satisfaction. Enjoy every moment driving your perfect Polo!
I was going for the car not the company but they certainly delivered. I needed a good reliable car as I work in the community so I rely on my car. This is why I went for a Ford Fiesta and I didn't mind travelling to get a decent one. James was brilliant, he was constantly on the phone to me keeping me updated. We were practically best mates by the end, he even said he was jealous of me living in Cornwall and having the beach on my doorstep. I wanted to have the car delivered with being quite a distance from them and they were really honest about the fact it would take a while to get this arranged as they were quite backed up with deliveries. I didn't mind it taking a while to get the car to me because they had been up front about it. It was all positive so I would definitely use them again.
Reviewer has confirmed their email address
Ponko from Ponko in response to We were best mates by the end
It sounds like you had a fantastic experience with Ponko! We're thrilled that James provided excellent service and kept you well-informed throughout the process. It's great that they were honest about delivery times and that you were understanding about the logistics involved. We're glad you found the right Ford Fiesta for your needs and would be delighted to assist you again in the future. Enjoy your reliable car and the beautiful surroundings of Cornwall! If there's anything else you need, feel free to reach out.
We were looking for a new car for my partner but one that we could both use as we tend to share cars. The Peugeot 308 seemed the best option and is suitable for both of us although it is my partner using it mostly for getting to work. We saw this one online and it had the best price and was the closest one to us - it was still a couple of hours away though. When we got there they offered us a drink as they have a coffee machine and things so they took the time to make sure we were comfortable after our journey. Typically by the time we got there it was quite late in the day so we didn't have much time to look around but they were upfront about that when we got there so we knew the score. They sorted it for us to come back another time and take it for a test drive and things which was what we expected with being there late. Although typically when I got there the second time I realised I had forgotten to bring my drivers license so we ended up going 3 times in total. When we got there the last time though they had got it all ready for us so we could take it away that day.
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Ponko from Ponko in response to Made sure we were comfy
It sounds like your experience with Ponko to find the right Peugeot 308 was quite an adventure! They made sure you were comfortable upon arrival with a drink and were upfront about the timing challenges due to your late arrival. Despite needing to return multiple times, they accommodated you well, even when you forgot your driver's license. It's great they had everything ready for you on your final visit so you could take the car home that day. If you need anything else in the future, feel free to reach out to Ponko.
My car had been giving me a lot of grief so I figured it was time for an upgrade. I have always loved the Volvo V40 so I started having a look on Autotrader for any that took my fancy. Ponko came up and they seemed to have a couple so even though they are a bit further away from me I decided it was worth the trip as I could have a look at their selection. I ended up taking 2 for a test drive and went with the better of the two. A young lad was looking after me who had only been working there for two days but he was really honest about it and even had his manager come and check everything over which just made me feel well looked after and shows they care about what they do. We even had a cup of tea and a natter! Only problem I am having now is I can't blast my tunes out as it goes a bit crackly but it has gone through it's service with no problems and is really good otherwise.
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Ponko from Ponko in response to Had a cup of tea and a chat
It sounds like you had a positive experience with Ponko while upgrading to your Volvo V40! Despite the distance, it was worthwhile to explore their selection. It's great that the young salesperson was honest and had their manager double-check everything, making you feel well taken care of. Enjoying a cup of tea and a chat adds a nice personal touch to the experience.
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 740 | |
Very Good | 178 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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