1,172 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,172 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Drives like a dream "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After receiving such phenomenal service from Anthony, I had to take a few minutes of my time to come online and leave him this review. Anthony did not come across pushy, and he really knew what he was talking about when it came to the cars that he had for sale. I'm made up with my Mitsubishi; it is a brilliant motor, and she drives like a dream.

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Ponko from Ponko in response to Drives like a dream

Thank you for taking the time to share your positive experience! We're thrilled to hear that Anthony provided you with exceptional service and that you're happy with your Mitsubishi. It's great that he was knowledgeable and helpful without being pushy, ensuring a smooth and enjoyable car-buying experience. We appreciate your kind words and are glad to know your new car is driving like a dream!

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"They know how to look after people "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to look at a SEAT Ibiza one weekend at Ponko in Cambridge, and even though the dealership was really busy, Anthony handled everything like a pro. He made sure I felt valued and wasn’t rushed, which I really appreciated. I got to take the car for a test drive, and after seeing how well everything went, I felt completely confident moving forward with the purchase. Anthony’s professionalism and attention to detail really stood out, and I couldn’t be more satisfied with the service. Ponko definitely knows how to take care of their customers!

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Ponko from Ponko in response to They know how to look after people

Thank you for sharing your experience! It's great to hear that Anthony provided such attentive and professional service, especially with the dealership being busy. We're glad you felt valued throughout the process and confident in your decision to purchase the SEAT Ibiza. It's always our goal to ensure customers have a smooth, stress-free experience, and we're happy to know that Anthony’s attention to detail made a positive impact. Thanks again for choosing Ponko!

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"Friendly and helpful "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was time to change cars, and Ponko showed me a VW Golf that caught my eye. After a brief conversation, I decided to pay them a visit and see the car in person. Hayden, one of the sales representatives, greeted me and was very friendly and helpful. He answered all of my questions and provided me with all of the necessary information. The car was exactly as described, and I felt confident in my decision. I'm really happy with the service from Hayden and the team at Ponko.

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Ponko from Ponko in response to Friendly and helpful

Thank you for sharing your experience! We're thrilled to hear that Hayden provided such friendly and helpful service. It's great that the VW Golf was exactly as described, and we're happy you felt confident in your decision. At Ponko, we aim to offer a straightforward and informative experience, and it sounds like Hayden really delivered on that. We appreciate your feedback and are glad you're happy with your purchase!

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"No reservations "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've got nothing but praise for the way that Ponko handled everything. I bought my VW Golf from them at the end of September, and their sales agent Matthew was not the slightest bit pushy, and he bent over backwards to help me. I have no reservations about buying another car from here, and I would recommend them to family and friends also.

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Ponko from Ponko in response to No reservations

Thank you for the kind words! We're so glad to hear that Matthew provided you with a positive, pressure-free experience during your purchase of the VW Golf. We aim to make every customer feel valued and supported, and it's great to know that Matthew went above and beyond to assist you. Your recommendation means a lot to us, and we look forward to assisting you, your family, and friends in the future!

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"Thrilled to bits "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m absolutely thrilled with my Citroen C1! It’s exactly what I was looking for, and the whole buying experience was seamless. Asa was fantastic; he made the process smooth, easy, and stress-free. His knowledge and professionalism were top-notch, and he really went out of his way to ensure I was completely satisfied. I couldn’t be happier with both the car and the service. Highly recommend!

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Ponko from Ponko in response to Thrilled to bits

We're so glad to hear that you're enjoying your Citroen C1! It's great to know that Asa made the buying experience seamless and stress-free for you. We take pride in providing excellent service, and it's wonderful to hear that his professionalism and care stood out. Thank you for the recommendation, and we hope you continue to enjoy your new car!

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"No question was left unanswered "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is going well with my VW Golf, and I have taken out a 12-month warranty, which gives me complete peace of mind. Haydn answered all of my questions and got things done quickly and efficiently. I only gave these a 4 out of 5 because no one is perfect, but they came extremely close.

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Ponko from Ponko in response to No question was left unanswered

Thank you for your feedback! We're so glad to hear that everything is going well with your VW Golf and that you're feeling at ease with your 12-month warranty. It's great to know Haydn was able to assist you efficiently and answer all your questions. We truly appreciate your honesty, and we'll continue to work hard to provide even better service. If there's anything we can do to earn that 5th star, please don't hesitate to let us know!

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"Pleasure dealing with Jack"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently I had the pleasure of working with Jack during the purchase of my Peugeot, and I can honestly say he was absolutely brilliant! From the moment I met him, Jack was friendly, professional, and incredibly knowledgeable. One of the highlights was being offered a test drive before I made my final decision. It really gave me the chance to experience the car firsthand and confirm that it was the perfect fit for me. I truly appreciated the opportunity, as it made me feel confident and assured in my choice. Jack went above and beyond to ensure I had all the information I needed, and I couldn’t fault him in any way. If you’re looking for great service and a seamless car-buying experience, I highly recommend Jack! I’m thrilled with my new car and grateful for all his help!

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Ponko from Ponko in response to Pleasure dealing with Jack

Thank you for your wonderful review! We're thrilled to hear that Jack provided you with such a positive and seamless car-buying experience. It’s great to know the test drive helped you feel confident in your decision, and we’re glad Jack was able to offer all the information you needed. We appreciate your recommendation and are so happy you're enjoying your new Peugeot!

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"Enjoying my new BMW"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really enjoying driving my BMW I bought from Ponko towards the end of September. Anthony was great, as he took me through the sales process, and I would definitely give him a 5 rating.

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Ponko from Ponko in response to Enjoying my new BMW

Thank you for your fantastic review! We're so glad to hear that you're enjoying your BMW and that Anthony provided you with such a great experience. It's wonderful to know that he made the sales process smooth for you. We really appreciate your feedback and your 5-star rating! If you ever need anything in the future, don’t hesitate to get in touch. Enjoy your BMW!

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"Stress free"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales process with Matthew was stress-free, and overall, I'm happy with my BMW X4.

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Ponko from Ponko in response to Stress free

Thank you for your review! We're thrilled to hear that the sales process with Matthew was stress-free and that you're happy with your BMW X4. We appreciate your feedback and wish you many enjoyable drives ahead!

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"Amazing customer service and aftercare "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A special mention goes to Haydn, the person who sold me the car. He was knowledgeable, friendly, and, best of all, not at all pushy. The Kia practically sold itself because it was exactly what we were looking for, but Haydn’s help made the process even smoother. After purchasing my car, I ran into a couple of minor issues with one of the keys and the radar cruise control. I called the warranty company, and they connected me with a representative from Ponko. I was really impressed with how quickly they took charge of the situation. Ponko arranged for the car to be booked in at Kia, and they got everything sorted with no hassle. The key was reprogrammed, so I now have two fully functional keys, and the radar cruise control issue was traced back to a sensor fault. It was all diagnosed and fixed swiftly, and the entire process was straightforward and painless. I’ve been very impressed with the service both during and after the purchase. It’s rare to find a dealership that handles things so professionally and efficiently.

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Ponko from Ponko in response to Amazing customer service and aftercare

Thank you for sharing your experience! We're thrilled to hear that Haydn made your car buying process smooth and stress-free, and that the team at Ponko handled your post-purchase issues so efficiently. It’s great to know that both the key and radar cruise control were swiftly resolved without hassle. We truly appreciate your feedback and are glad to hear that you’ve been impressed with the service from start to finish. If you need anything else, don’t hesitate to reach out! Enjoy driving your Kia!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1172 reviews4.7 out of 5 stars — Rated Excellent
Excellent
928
Very Good
233
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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