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929 reviews from our car dealer reviews community
Leave a review for Ponko
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929 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Couldn't wait so took it there and then "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been wanting a Golf for a while and just kept having a look to see if anywhere had what I wanted. When I saw one at Ponko I jumped on it, I didn't even check the reviews I just went straight there so it is lucky really that it paid off for me. Haydn was brilliant, he was so friendly and just got me everything I needed without me even having to ask. He let me take it out on my own so I could have a good feel of it and I loved it so much that I just took it there and then. They had already got it nice and clean too so I didn't even have to wait!

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Ponko from Ponko in response to Couldn't wait so took it there and then

Thank you so much for sharing your experience! I'm thrilled to hear that you found exactly what you were looking for at Ponko and that Haydn provided such excellent service. Enjoy your new Golf—it sounds like it was meant to be! We look forward to seeing you again in the future.

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"Went home happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys certainly left me with a better feeling than some of the places I have been before. James was terrific but then again everyone there was nice and friendly and made us feel welcome. The Mrs said even the toilets were nice with none of that rubbish 1 ply loo roll 😂 I will have to take her word for that one though as I was just too busy looking at the cars. My Dacia Duster has done a lot of miles for me since I bought it as I travel quite a bit to and from work and there have been no concerns so far. It is relatively good for fuel efficiency too which is an extra benefit. We certainly enjoyed the experience and went home happy so what more can I say? It was just all positive.

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Ponko from Ponko in response to Went home happy

Thank you for the fantastic review! We're delighted to hear that James and our team provided you with a welcoming and positive experience at Ponko. It's great to know that even the small details like the quality of our facilities made a difference for you. We're thrilled your Dacia Duster has been reliable and efficient for your travels. We appreciate your kind words and look forward to serving you again in the future!

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"Lovely lads"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a Volkswagen Golf online and it was just what I was looking for. I gave them a call and they seemed like good people on the phone so I went down. When I got there they had sorted it all out for me so it was immaculate. I knew I wanted it before I got there so I made Haydn's job easy really but he didn't try and push the sale anyway we just had a good craic. I am loving it now but I have to say as a bit of a boy racer, it certainly isn't as clean as it was when I took it away 😂

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Ponko from Ponko in response to Lovely lads

Thanks for sharing your experience! It's great to hear that you found the perfect Volkswagen Golf online and that our team at Ponko made the process easy and enjoyable for you. We appreciate your business and hope to see you again. Enjoy your new ride!

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"Car in good nick 👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Peugeot 208 online with Ponko and it is great for my daily commute. It is the first time I have done this online and had it delivered so it was a learning curve. The guys at the dealership called me about it all and getting it delivered but trying to arrange this around work was a bit of a struggle. We got there in the end though after some back and forth and I got all the details I needed about the delivery and process. The car was in really good nick when it arrived too!

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Ponko from Ponko in response to Car in good nick 👍

Thank you for sharing your experience with us! We're glad to hear that your online purchase of the Peugeot 208 from Ponko worked out well for your daily commute. We apologise for any challenges with scheduling the delivery around your work, but we're pleased we could work it out in the end. It's great to know that the car arrived in excellent condition and that you received all the necessary details about the process. We appreciate your business and hope you continue to enjoy your Peugeot 208!

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"Friendly and welcoming"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Despite handling several customers at the time, Haydn still managed to get me what I needed quickly. Everyone at the dealership was really friendly and welcoming from the second I arrived. My Ford Focus is great too!

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Ponko from Ponko in response to Friendly and welcoming

Thank you for sharing your positive experience! We're thrilled to hear that Haydn and our team at the dealership provided such efficient and friendly service while ensuring you got exactly what you needed. It's fantastic that you're enjoying your Ford Focus as well. We appreciate your business and look forward to serving you again in the future!

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"Customer service was second to none ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my daughter her first car, a lovely little Fiat 500, from the guys at Ponko. It was like a breath of fresh air after having an awful experience elsewhere before. Haydn's customer service was second to none and was really helpful. It was a fabulous experience and my daughter is very happy with her car! I will definitely be back when my son turns 17, he is only 13 so thankfully I have a few years to save up before then 😂

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Ponko from Ponko in response to Customer service was second to none ⭐

Thank you so much for sharing your wonderful experience! We're delighted that we could provide a positive buying experience for your daughter's first car, the Fiat 500. Haydn and our team at Ponko are thrilled to hear your kind words about our customer service. It's great to know that your daughter is happy with her new car! We look forward to welcoming you back when your son is ready for his first car in a few years. Until then, safe travels and enjoy the Fiat!

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"All very straightforward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an Audi A3 as a company car a long time ago and I loved it so I wanted one of my own. Ponko had just what I was looking for, with a low mileage too which really drew me in. James was quite a nice lad, he wasn't pushy at all and just gave me a really good experience. I took it on a test drive and was happy so I took it away the same day! With being from Reading I didn't want to make a second trip so I knew from the test drive that it was exactly what I was looking for and it is a very nice drive!

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Ponko from Ponko in response to All very straightforward

Thank you for sharing your experience! It's wonderful to hear that Ponko Motors had the perfect Audi A3 you were looking for, with the added benefit of low mileage. James and our team strive to provide a relaxed and informative experience without any pressure, so we're glad you felt comfortable throughout the process. Enjoy your new Audi A3!

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"Anthony was great 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Hyundai I20 is running perfectly! Anthony at Ponko was great and really professional. 5* service all round, everything was great.

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Ponko from Ponko in response to Anthony was great 👍

Thank you for your feedback! We're thrilled to hear that your Hyundai i20 is running perfectly and that Anthony provided you with excellent and professional service. We strive for 5-star experiences for all our customers, so it's wonderful to know that everything met your expectations. If you have any further needs or questions, don't hesitate to reach out. We appreciate your business and wish you many more enjoyable miles in your i20!"

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"Everything went really smooth "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my BMW 2 Series! It drives really well and I am enjoying the feel of it, I just hope we have the weather for it now haha. Haydn at Ponko was really good, everything was so professional but also relaxed and not pushy in the slightest which was really nice. Haydn was really knowledgeable about the car and gave me all of the information I needed.

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Ponko from Ponko in response to Everything went really smooth

That's wonderful news! The BMW 2 Series is an excellent choice, and I'm thrilled to hear you're enjoying it. Haydn sounds like he provided a fantastic experience—professional, relaxed, and knowledgeable, which is exactly what you want when making such a decision. Here's to many more enjoyable drives ahead in your new BMW!

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"Lived up to my expectations"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am an absolute car nerd so finding somewhere that lives up to my expectations can be tricky as you would be hard pushed to find someone that knows more than me about cars. However, Matthew was very good, he was young and quite fresh to the job but he was helpful and got me everything I needed so I was impressed with him. His service was good, he wasn't pushy at all, he offered the options but didn't force them on me when I didn't want them which was nice - I did actually end up taking one of the options which was the warranty so he must be good at his job haha. The only thing I would say is that when I took the car away I would have liked a more thorough valet, with me taking such pride in my cars I like them to be pristine so it didn't quite meet my high standards. Overall though, it has been great and I really like my VW Polo!

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Ponko from Ponko in response to Lived up to my expectations

Thank you for sharing your feedback with us! We're thrilled to hear that Matthew provided you with excellent service and met your expectations in terms of knowledge and assistance. We appreciate your constructive feedback regarding the valet service and will certainly take this into consideration to ensure we continue to improve. Enjoy your VW Polo, and we look forward to welcoming you back in the future!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
929 reviews4.7 out of 5 stars — Rated Excellent
Excellent
740
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    82%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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