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929 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

929 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Caring team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I made a remote purchase with Reed Autos and at first it was a bit daunting. I must have sent about 100 emails to the team there but they were always responsive and sent really detailed replied to my questions and videos showing the car clearly. The car was delivered with no problems and the the delivery driver was prefect, he explained everything and worked through the features on the car. The car was also beautifully clean when it arrived! I would say they went above and beyond for me and are clearly very caring about what the do.

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+3 Found this review helpful

After Sales from Ponko in response to Caring team

Thank you for your 5-star review and recommendation! We are glad to hear that your overall experience was easy and that the team was very responsive. We hope you enjoy your car and would love to see you back at Reed Autos in the future!

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"Fantastic Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with my Qashqai and with the weather we have been having recently it has been nice to have a bigger car. When I headed down to Reed I actually had another car in mind, I discussed my requirements with Hayden, he was very informative and gave his honest opinions so I actually ended up test driving the car he recommended too and buying it! Hayden was so transparent and I ended up with a car that I adore and was much less money! He really wasn't your typical salesman not at one point did he try and push me towards the more expensive car I initially wanted, he allowed me to take my time and make my own decision. On top of everything else I have no had any issues to deal with since the purchase.

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+3 Found this review helpful

After Sales from Ponko in response to Fantastic Service

Thank you for your 5-star review! We are so happy that you received such an amazing experience with us! Haydn is delighted with your feedback and would like to wish you all the best for the future.

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"First car "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my first car from Reed Autos and I chose a Polo. I haven't passed my test yet so I am getting out in it as often as I can while I learn. All is going well with the Polo so far, it is suiting me very well. The customer service I got while buying the car was really good, there not a lot - if anything I can think of that they could have done to improve my experience.

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+3 Found this review helpful

After Sales from Ponko in response to First car

Thank you for your 4-star review! We hope you enjoy your new car and wish you all the best!

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"Handled very well "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Corsa is working absolutely beautifully, I am really pleased with it. When I came down to view the car the team were helpful and friendly from that initial meeting and that set the tone for the rest of my experience with them. I can't complain about a single part of the process it was all handled really well.

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+3 Found this review helpful

After Sales from Ponko in response to Handled very well

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"Confidence in the company "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying my car from Reed Autos a month a go I would say I definitely have confidence in them as a company and I will be considering them for future purchases. The staff are great, they were patient and spent a lot of time with me while I was making up my mind. When I came to collect the car they had even put a lovely red bow on the car for me which made the whole experience that much more special.

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+2 Found this review helpful

After Sales from Ponko in response to Confidence in the company

Thank you for your 5-star review! We are delighted that you had a pleasant experience with us. We aim for high standards of customer service and are pleased we were able to achieve that for you. We wish you the best!

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"Would use again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Peugeot 308 I bought from Reed Autos seems to be pretty good and it was a nice place to buy my car from. I would have no reason to not use this dealership again.

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+2 Found this review helpful

After Sales from Ponko in response to Would use again

Thank you for your 5-star review! We hope you enjoy your new car and wish you all the best!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"My apologies"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do apologise to Hayden and the rest of the team at Reed Autos, I am not the best on the computers so it has taken me a little longer than it should have to leave my review. Just wanted to let you know that me and my little Aygo are doing alright together, it took some getting used to because I had my last car for such a long time but I am getting there. I only need my car for local drives so the Aygo is just perfect for that. Thank you so much to Hayden, you were wonderful when I was making the purchase and I have no complaints.

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+2 Found this review helpful

After Sales from Ponko in response to My apologies

Thank you for your 5-star review! We are glad you are getting on well with your vehicle. Haydn is so pleased to hear from you and wishes you all the best!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Good Dealership"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Reed Autos is a good dealership to buy a car from. I am very satisfied with the Volvo and the buying process. I would use again and recommend.

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+2 Found this review helpful

After Sales from Ponko in response to Good Dealership

Thank you for your 5-star review! We hope you enjoy your new car and wish you all the best!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Lovely team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are a lovely team down at Reed Autos, I can't knock them! From the moment I arrived they were kind to me and there was no 'hard sales'. After a test drive I was sure it was the car for me and went a head any purchased my Golf. I have owned the Golf for a month now and it has been a month of problem-free car ownership and lovely commutes to work! I am very pleased with the car 😊

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+2 Found this review helpful

After Sales from Ponko in response to Lovely team

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Helpful "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Reed Autos based on the pure fact that I thought I would be well look after by the dealership and I have to say they actually did. I encountered a few minor problems initially bit they took care of them for me immediately which was absolutely brilliant. I couldn't have asked them to be more helpful. Since then the car has been spot on for me 👍

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+2 Found this review helpful

After Sales from Ponko in response to Helpful

Thank you for your 4-star review! We are pleased that you had a good experience, regardless of the circumstances! We hope to see you again soon, wishing you the best.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
929 reviews4.7 out of 5 stars — Rated Excellent
Excellent
740
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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