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929 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

929 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Friendly "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The only thing Reed Autos didn't do for me was knock a good couple of grand off the Jag for me 😜 haha! But in all seriousness I am very pleased! The car is lovely and I certainly was very pleased with the friendly chaps down here. Have already recommended you guys to friends so hopefully you will have some new customers coming your way soon.

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+3 Found this review helpful

After Sales from Ponko in response to Friendly

Thank you for your 4-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"Accommodating "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well my Civic is still running so that's a good start 😜 ...the car is great and I can't thank Reed Autos enough. I ended up in a situation where I found myself without the V5C but they were really accommodating and worked around this for me. They also gave me a really good deal on the car. I can argue with the service I got and the car was immaculate! They allowed me time and space to transfer my belongings from my part x

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+3 Found this review helpful

After Sales from Ponko in response to Accommodating

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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"Good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is fine with my car at the moment and the customer service was very good. 5 stars.

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+3 Found this review helpful

After Sales from Ponko in response to Good

Thank you for your 5-star review! We hope you enjoy your new car and wish you all the best!

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"Grateful for this dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a woman on my own buying a car I felt really comfortable here, it wasn't as hard as it has been in the past. I was really impressed by how approachable and helpful everyone was. My wants and needs were listened to and all questions around these factors were answered. The Smart Forfor I purchases is absolutely perfect, I couldn't be more grateful for this dealership.

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+3 Found this review helpful

After Sales from Ponko in response to Grateful for this dealership

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car buying experience and not a single point I can't think of that I could give them to improve on. The staff are friendly and there is a wide range of cars to choose from. The Corsa that I bought is very good. Overall I would say I got an experience worthy of five stars.

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+3 Found this review helpful

After Sales from Ponko in response to Five stars

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"Straightforward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A1 from Reed Autos and it is a brilliant car. The team here are great and the whole process is so straightforward that I didn't need to have too much to do with the salesmen, if that makes sense? Everything was so well in hand that I was able to just leave them to it which suited me very well 👍 I will me using Reed Autos again.

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+3 Found this review helpful

After Sales from Ponko in response to Straightforward

Thank you for your 5-star review! We are pleased that you had a good experience, regardless of the circumstances! We hope to see you again soon, wishing you the best.

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"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Mito has been great! The customer service was very good, when I purchased the car, drove a couple of miles up the road and it went into limp mode 😕 you can imagine my disappointment. This happened just as the garage was closing, we took the car straight back (they hung on for us) and next day called to organise a courtesy car. They went above and beyond and not only fixed the car they also gave it a full service. So despite the initial disappointment the team at Reed really came through and I would highly recommend them. 5 out of 5! 😊

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+3 Found this review helpful

After Sales from Ponko in response to Above and beyond

Thank you for your 5-star review and recommendation! We are glad to hear that your overall experience was easy and that the team was very responsive. We hope you enjoy your car and would love to see you back at Reed Autos in the future!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Very good "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It would be wrong of my to say anything other than this dealership is very good. When buying my Smart car everything went very smoothly and the purchase was completed quicker than I anticipated which was a huge bonus, The Smart Car has been running very well and there have been no unwanted surprises since the purchase.

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+2 Found this review helpful

After Sales from Ponko in response to Very good

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Wish I'd found you sooner! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish I'd have known how simple it is to buy a car with Reed Autos because I would have started using them years ago! The team couldn't have done more for me and the gentleman who I mainly dealt with was very knowledgeable about the Toyota which was most helpful. It really tipped the scale for me when I heard how economical it is.

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+2 Found this review helpful

After Sales from Ponko in response to Wish I'd found you sooner!

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Genuine and lovely team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My other half is very happy with his Focus and is more than happy to do the lion share of the driving now 🙊 There have been no issues with the car or the customer service for that matter! Without a shadow of a doubt in my mind it would have to be five starts for the genuine and lovely team!

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+2 Found this review helpful

After Sales from Ponko in response to Genuine and lovely team

Thank you for your 4-star review! We hope you enjoy your new car and wish you all the best!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
929 reviews4.7 out of 5 stars — Rated Excellent
Excellent
740
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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