1,172 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,172 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Got everything boxed off"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team did everything they said they would... got everything boxed off... so I really can't complain! I was on the roads in my new Kuga quicker than I could have anticipated. The Kuga is a beautiful car... drives spectacularly well. I am a happy customer and recommend this dealership.

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+1 Found this review helpful

Aftersales from Ponko in response to Got everything boxed off

Thank you for taking the time to leave us a such a great review, we are pleased to hear you're happy with your new car and the service you received. All the best from the team here at Ponko!

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"Safe hands "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very easy and straightforward transaction with Reed Autos, I couldn't have wanted anything more from the team. They were on hand to assist with my questions and queries but never forceful/pushy. All the cars were presented beautifully and my C4 is in great condition. Overall I would say I got it for a great price and was in safe hands.

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+1 Found this review helpful

Ponko from Ponko in response to Safe hands

I'm thrilled to hear about your seamless experience with Reed Autos! It's fantastic that the team was both helpful and respectful of your needs without any pressure. The well-presented cars and your satisfaction with the C4's condition reflect their commitment to quality. Getting a great deal while feeling secure in your purchase is what we strive for—thank you for choosing us!

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"Lovely condition "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I made a very special car purchase from Reed Auto's in December to gift to a family member. I can't fault a single aspect of the experience I had with them, the gentleman I dealt with was well informed and helpful. I would have to be top scores - 5/5!!! My family member is very grateful for their new car, its in lovely condition and driving well.

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+1 Found this review helpful

Aftersales from Ponko in response to Lovely condition

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"professional and friendly team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very professional and friendly car buying service! The team went above and beyond to help with every aspect of the purchase. When things were becoming a big tricky with the finance company, they were eager to assist and got it chased up for me. I love the car it is great, I have had no problems with it what so ever. I would happily return and recommend.

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+1 Found this review helpful

Aftersales from Ponko in response to professional and friendly team

Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!

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"exactly what I expected."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car is fine. No problems. Does exactly what I expected. Many thanks for your follow up call and excellent service. B.Uttley

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Reed Autos from Ponko in response to exactly what I expected.

Thank you for your 5-star review! We are so happy that you received such an amazing experience with us!

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"James is amazing."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am more than pleased with the Kia I purchased, I am having so much fun driving it. James served us and he was extremally kind and such a lovely person. We wanted a few things doing to the car before agreeing the purchase and we told James what we wanted and he sorted it out in the click of the fingers. The process was that quick and ticked over so nicely we had the option to take the car on the day however we picked the car up the following day. It was an all round such a nice experience that I am over the moon with. Thank you James, you are amazing !

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+2 Found this review helpful

After Sales from Ponko in response to James is amazing.

Thank you for your 5-star review! We are so happy that you received such an amazing experience with us! James is pleased with your feedback and would like to wish you all the best for the future.

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"James was keen!🛻🏎️👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When choosing the correct vehicle it can be very time consuming because it is a long term commitment, with a substantial amount of money involved. When using Reeds Auto's customer service they were very patient and considerate to my vehicle requirements which I a greatly appreciated. My mind was not set on a certain model/type of vehicle when I came to the dealership for help, but James was very keen to show me all of the other impressive options around the dealership and on the forecourts which I then made a great choice in getting my Ford. I can confidently say I would more than happily use again and I will always recommend!

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+2 Found this review helpful

After Sales from Ponko in response to James was keen!🛻🏎️👍

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! James is pleased with your feedback and would like to wish you all the best for the future.

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"A job well done."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with the Fiat I purchased, its driving just as good as it did when I picked it up. I am also very satisfied with the great level of care I was shown by the staff at the dealership. All my questions were answered and I was kept in the loop at all times. A job well done and a customer retained.

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+2 Found this review helpful

After Sales from Ponko in response to A job well done.

Thank you for your 4-star review, Jill! We hope you enjoy your new car and wish you all the best!

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"Do you want a 5 star experience? "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service provided by the dealership was excellent, I found everybody to be polite, positive and friendly, they were also very enthusiastic when trying to allocate the most suitable vehicle for myself which provided me with confidence and a sense of achievement when I came away with my new shiny Vauxhall. The driving experience is excellent and provides all the excitement I wanted to get out of an automobile. I'm leaving a 5 star review as I believe that more people should be encouraged to use their services for a less stressful purchase of a car. Thank you everybody at Reed Autos.

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+2 Found this review helpful

After Sales from Ponko in response to Do you want a 5 star experience?

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"I only have reed to thank. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kindness, usefulness and friendliness is what you want form a salesman, non of that pushy sales stuff and over selling. The salesmen was ever so kind. The Vauxhall is driving lovely with no knocks, bangs or issues. Drives like a dream!! .

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+2 Found this review helpful

After Sales from Ponko in response to I only have reed to thank.

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1172 reviews4.7 out of 5 stars — Rated Excellent
Excellent
928
Very Good
233
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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