The team did everything they said they would... got everything boxed off... so I really can't complain! I was on the roads in my new Kuga quicker than I could have anticipated. The Kuga is a beautiful car... drives spectacularly well. I am a happy customer and recommend this dealership.
Reviewer has confirmed their email address
Aftersales from Ponko in response to Got everything boxed off
Thank you for taking the time to leave us a such a great review, we are pleased to hear you're happy with your new car and the service you received. All the best from the team here at Ponko!
A very easy and straightforward transaction with Reed Autos, I couldn't have wanted anything more from the team. They were on hand to assist with my questions and queries but never forceful/pushy. All the cars were presented beautifully and my C4 is in great condition. Overall I would say I got it for a great price and was in safe hands.
Reviewer has confirmed their email address
Ponko from Ponko in response to Safe hands
I'm thrilled to hear about your seamless experience with Reed Autos! It's fantastic that the team was both helpful and respectful of your needs without any pressure. The well-presented cars and your satisfaction with the C4's condition reflect their commitment to quality. Getting a great deal while feeling secure in your purchase is what we strive for—thank you for choosing us!
I made a very special car purchase from Reed Auto's in December to gift to a family member. I can't fault a single aspect of the experience I had with them, the gentleman I dealt with was well informed and helpful. I would have to be top scores - 5/5!!! My family member is very grateful for their new car, its in lovely condition and driving well.
Reviewer has confirmed their email address
Aftersales from Ponko in response to Lovely condition
We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!
A very professional and friendly car buying service! The team went above and beyond to help with every aspect of the purchase. When things were becoming a big tricky with the finance company, they were eager to assist and got it chased up for me. I love the car it is great, I have had no problems with it what so ever. I would happily return and recommend.
Reviewer has confirmed their email address
Aftersales from Ponko in response to professional and friendly team
Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!
Car is fine. No problems. Does exactly what I expected. Many thanks for your follow up call and excellent service. B.Uttley
Reviewer has confirmed their email address
Reed Autos from Ponko in response to exactly what I expected.
Thank you for your 5-star review! We are so happy that you received such an amazing experience with us!
I am more than pleased with the Kia I purchased, I am having so much fun driving it. James served us and he was extremally kind and such a lovely person. We wanted a few things doing to the car before agreeing the purchase and we told James what we wanted and he sorted it out in the click of the fingers. The process was that quick and ticked over so nicely we had the option to take the car on the day however we picked the car up the following day. It was an all round such a nice experience that I am over the moon with. Thank you James, you are amazing !
Reviewer has confirmed their email address
After Sales from Ponko in response to James is amazing.
Thank you for your 5-star review! We are so happy that you received such an amazing experience with us! James is pleased with your feedback and would like to wish you all the best for the future.
When choosing the correct vehicle it can be very time consuming because it is a long term commitment, with a substantial amount of money involved. When using Reeds Auto's customer service they were very patient and considerate to my vehicle requirements which I a greatly appreciated. My mind was not set on a certain model/type of vehicle when I came to the dealership for help, but James was very keen to show me all of the other impressive options around the dealership and on the forecourts which I then made a great choice in getting my Ford. I can confidently say I would more than happily use again and I will always recommend!
Reviewer has confirmed their email address
After Sales from Ponko in response to James was keen!🛻🏎️👍
Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! James is pleased with your feedback and would like to wish you all the best for the future.
I am really happy with the Fiat I purchased, its driving just as good as it did when I picked it up. I am also very satisfied with the great level of care I was shown by the staff at the dealership. All my questions were answered and I was kept in the loop at all times. A job well done and a customer retained.
Reviewer has confirmed their email address
After Sales from Ponko in response to A job well done.
Thank you for your 4-star review, Jill! We hope you enjoy your new car and wish you all the best!
The customer service provided by the dealership was excellent, I found everybody to be polite, positive and friendly, they were also very enthusiastic when trying to allocate the most suitable vehicle for myself which provided me with confidence and a sense of achievement when I came away with my new shiny Vauxhall. The driving experience is excellent and provides all the excitement I wanted to get out of an automobile. I'm leaving a 5 star review as I believe that more people should be encouraged to use their services for a less stressful purchase of a car. Thank you everybody at Reed Autos.
Reviewer has confirmed their email address
After Sales from Ponko in response to Do you want a 5 star experience?
Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!
Kindness, usefulness and friendliness is what you want form a salesman, non of that pushy sales stuff and over selling. The salesmen was ever so kind. The Vauxhall is driving lovely with no knocks, bangs or issues. Drives like a dream!! .
Reviewer has confirmed their email address
After Sales from Ponko in response to I only have reed to thank.
Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 928 | |
Very Good | 233 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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