Down at Reed Autos I received a brilliant level of customer service, I am highly satisfied with my whole experience. I've had no problems at all with anything along the way. Stress free process, helpful, friendly, kind staff around. I would more than happily use these guys again and I can certainly recommend to you for your next car. P.s. You have a fantastic valeter, my car was spotless!!🧼🧽
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After Sales from Ponko in response to Spotless car!
Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!
I came to Reed Autos after a lengthy search for the car I wanted. These guys have a brilliant selection! I came across the Renault and once I laid my eyes on it I knew this is the car I have been searching for! The car is still driving brilliant I can't fault it, I've had no issues what so ever since the purchase! I loved the customer service I received, we was offered coffee and everything! I was over the moon. The car was clean and tidy, Just looked beautiful when I took it out for a ride. I would give a 5 but as good as you were... no one is perfect ;) x
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After Sales from Ponko in response to Beautiful car!
Thank you for your review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!
Reed Autos is the best independent dealership I have come across, the have a big range of cars and they really know their stuff. I couldn't be happier with the Mini Clubman I bought, it is serving me very well. I would say I got it for a great price too, I feel really confident/comfortable with my decision that I made the right choice. I dealt with a young lad, I think his name was Jamie and even though he was 30 years younger than me he didn't push me and was incredibly helpful. To be honest all the team down here deserve to know what a good job they are doing.
Reviewer has confirmed their email address
After Sales from Ponko in response to Best independent dealership
Thank you for your review! We hope you enjoy your new car and wish you all the best!
The only thing Reed Autos didn't do for me was knock a good couple of grand off the Jag for me 😜 haha! But in all seriousness I am very pleased! The car is lovely and I certainly was very pleased with the friendly chaps down here. Have already recommended you guys to friends so hopefully you will have some new customers coming your way soon.
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After Sales from Ponko in response to Friendly
Thank you for your 4-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!
Well my Civic is still running so that's a good start 😜 ...the car is great and I can't thank Reed Autos enough. I ended up in a situation where I found myself without the V5C but they were really accommodating and worked around this for me. They also gave me a really good deal on the car. I can argue with the service I got and the car was immaculate! They allowed me time and space to transfer my belongings from my part x
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After Sales from Ponko in response to Accommodating
Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!
Everything is fine with my car at the moment and the customer service was very good. 5 stars.
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After Sales from Ponko in response to Good
Thank you for your 5-star review! We hope you enjoy your new car and wish you all the best!
As a woman on my own buying a car I felt really comfortable here, it wasn't as hard as it has been in the past. I was really impressed by how approachable and helpful everyone was. My wants and needs were listened to and all questions around these factors were answered. The Smart Forfor I purchases is absolutely perfect, I couldn't be more grateful for this dealership.
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After Sales from Ponko in response to Grateful for this dealership
Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!
Great car buying experience and not a single point I can't think of that I could give them to improve on. The staff are friendly and there is a wide range of cars to choose from. The Corsa that I bought is very good. Overall I would say I got an experience worthy of five stars.
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After Sales from Ponko in response to Five stars
Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!
I bought an Audi A1 from Reed Autos and it is a brilliant car. The team here are great and the whole process is so straightforward that I didn't need to have too much to do with the salesmen, if that makes sense? Everything was so well in hand that I was able to just leave them to it which suited me very well 👍 I will me using Reed Autos again.
Reviewer has confirmed their email address
After Sales from Ponko in response to Straightforward
Thank you for your 5-star review! We are pleased that you had a good experience, regardless of the circumstances! We hope to see you again soon, wishing you the best.
The Mito has been great! The customer service was very good, when I purchased the car, drove a couple of miles up the road and it went into limp mode 😕 you can imagine my disappointment. This happened just as the garage was closing, we took the car straight back (they hung on for us) and next day called to organise a courtesy car. They went above and beyond and not only fixed the car they also gave it a full service. So despite the initial disappointment the team at Reed really came through and I would highly recommend them. 5 out of 5! 😊
Reviewer has confirmed their email address
After Sales from Ponko in response to Above and beyond
Thank you for your 5-star review and recommendation! We are glad to hear that your overall experience was easy and that the team was very responsive. We hope you enjoy your car and would love to see you back at Reed Autos in the future!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 928 | |
Very Good | 233 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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