Imane B, September 2024
"Friendly dealership"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Anthony and the team at Ponko were friendly and helpful throughout. They took extra time in ensuring all of the paperwork was explained clearly which, to be honest, was a welcome change. The Nissan Qashqai's the perfect car for us & we're really enjoying driving it!
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Ponko from Ponko in response to Friendly dealership
Thank you for your review! We’re delighted to hear that Anthony and the team provided friendly and thorough assistance, ensuring everything was clear and straightforward. It’s great to know the Nissan Qashqai is the perfect fit for you—enjoy the drive!
Surjit S, September 2024
"Vauxhall Zafira"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We'd wanted to upsize to a people carrier for a little while, but were unsure as to which make/model would suit us best. We came across Ponko online and were immediately impressed by the huge amount of vehicles they held in stock. After making our way across to the dealership, and after much deliberation, we settled on a Vauxhall Zafira. The guys at the dealership allowed us space to look in peace - Their approach was friendly, relaxed and without pressure which suited us down to the ground. The car's perfect and the entire process was seamless from start to finish. We can't recommend the team at Ponko enough & really appreciate their five star service.
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Ponko from Ponko in response to Vauxhall Zafira
Thank you for your feedback! We're glad you found the right vehicle and that our team’s approach made the process smooth and stress-free. It’s great to hear the Vauxhall Zafira suits your needs perfectly. We appreciate your recommendation and look forward to assisting you again in the future.
Jessica R, September 2024
"Very quick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Ponko really helped me out. My Mondeo went at the weekend so I was in need of a new car, and fast! They processed everything really quickly and I was back on the road in no time. I'm happy with my new Seat and would use Ponko for my next purchase without a doubt!
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Ponko from Ponko in response to Very quick
Thank you for your feedback! We’re delighted we could assist you in finding a replacement vehicle so promptly. It’s great to hear you’re happy with your new Seat, and we truly appreciate your support. We look forward to supporting you with your next purchase in the future!
Ivaylo Z, September 2024
"Reputable & trust-worthy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can't thank Ponko enough - Everything was perfect! The service was excellent throughout and I got all the advice I needed. If you're looking for a reputable, trust-worthy dealership, you've found it!
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Ponko from Ponko in response to Reputable & trust-worthy
Thank you so much for your kind words! We're thrilled to hear that your experience with Ponko was perfect and that you received all the advice you needed. We take great pride in offering excellent service, and it's wonderful to know that you found our team trustworthy and helpful. We truly appreciate your recommendation and look forward to assisting you again in the future!
Rebecca A, September 2024
"They go the extra mile for their customers"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Haydn at Ponko was efficient, courteous and professional throughout. This is my first van so his help and guidance was very much appreciated. In fact, everyone at the dealership seemed to go the extra mile for their customers and the atmosphere was great - Nothing was too much trouble.
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Ponko from Ponko in response to They go the extra mile for their customers
Thank you for your great feedback! We're so glad to hear that Haydn provided efficient, courteous, and professional service, especially as this was your first van purchase. It's fantastic to know that the entire team went the extra mile to ensure you had a positive experience. We truly appreciate your kind words and are thrilled that you felt well taken care of. Enjoy your new van!
Emily M, September 2024
"All good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Ponko were quick at getting back to me when I made my initial enquiry, answering my questions in regards to arranging a test drive etc. They were also super helpful and friendly when I went to go and look at the car in the flesh, and I had complete confidence in them from the start which is unlike me! Very impressive.
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Ponko from Ponko in response to All good
Thank you for your fantastic feedback! We’re so glad to hear that our team at Ponko made such a positive impression from the moment you made your initial enquiry. It’s great to know that our quick response and helpful, friendly approach gave you the confidence to move forward with your decision. We truly appreciate your support and are pleased that you had such an impressive experience with us. Enjoy your new car!
Sallyanne W, September 2024
"Special thanks to Freddy for all his help"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The purchase of my new Mazda CX-5 went swimmingly! The team at the dealership were very accommodating and gave me the time and space I needed to make my decision. Special thanks to Freddy for going the extra mile to make sure I was well informed and 100% happy - I'll be back next time I'm looking to upgrade ☺️
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Ponko from Ponko in response to Special thanks to Freddy for all his help
Thank you for your wonderful review! We’re thrilled to hear that your experience with the purchase of your Mazda CX-5 went smoothly. It’s great to know that our team, especially Freddy, took the time to ensure you were fully informed and happy with your decision. We truly appreciate your support and look forward to assisting you again when it’s time for your next upgrade. Enjoy your new Mazda!
Esther O, September 2024
"They genuinely care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Haydn took his time to go through the finance in detail with me, thoroughly explaining all the parts I wasn't sure about. He was very encouraging and helpful which I'm really thankful for. In the end I got the perfect Ford Kuga on the finance agreement that was perfectly suited to my budget.
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Ponko from Ponko in response to They genuinely care
Thank you for your thoughtful feedback! We’re so glad to hear that Haydn provided the clear and helpful guidance you needed throughout the finance process. It’s great to know that you ended up with the perfect Ford Kuga and a finance plan that worked well for your budget. We appreciate the opportunity to assist you and look forward to helping you again in the future! Enjoy your new car!
Stephen F, September 2024
"A happy customer"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is running well with the Nissan Qashqai and the purchase was super straightforward. The chaps at Ponko even had a full detail clean done on the car for me prior to collection and I'm hover the moon with the results. Big thanks to all involved.
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Ponko from Ponko in response to A happy customer
Thank you for your great review! We're thrilled to hear that everything is going well with your Nissan Qashqai and that the purchase process was straightforward. It's great to know that the team went the extra mile to have the car fully detailed before collection. We truly appreciate your kind words and are so pleased you're happy with the results. Thanks again to you, and we hope you enjoy your new car!
Amelia, September 2024
"Can't recommend them enough!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Mercedes-Benz A200 I purchased has been fabulous, I'm in love with it! This is my first automatic car and can't ever see myself going back. Freddy was the salesman who looked after us and both my partner and I felt that we were in good hands. I'm more than happy to recommend Ponko and would use them again.
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Ponko from Ponko in response to Can't recommend them enough!
Thank you for your wonderful review! We’re so happy to hear that you’re loving your new Mercedes-Benz A200, and it’s great that your first automatic car has been such a positive experience. Freddy is delighted to have been able to assist you, and we’re thrilled that both you and your partner felt well taken care of. We truly appreciate your recommendation and hope you continue to enjoy your new car!
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