Haydn from Ponko was incredibly helpful throughout the process of buying my Skoda Fabia. His deep knowledge and accommodating nature made the entire experience smooth and enjoyable. He took the time to answer all my questions and ensure that I felt completely comfortable with my purchase. The Skoda Fabia itself is brilliant; I absolutely love driving it. It meets all my expectations and has quickly become a favourite. I’m very grateful for Haydn’s exceptional service and the overall positive experience with Ponko. I would highly recommend them to anyone looking for both a great car and outstanding customer support.

From the moment we walked into the dealership, the staff was incredibly friendly and helpful, making us feel right at home. It was a nice touch to be offered free tea and coffee, which added to the overall welcoming atmosphere. It’s clear that customer comfort is a priority here, and these small gestures made a big difference in our experience. The gentleman who assisted us with the test drive and purchase was absolutely outstanding. His professionalism was evident from the start, and he took the time to thoroughly explain everything, ensuring we were fully informed throughout the process. His knowledge of the vehicles and his attention to detail made us feel confident in our decision. He was patient with our questions and never made us feel rushed, which we greatly appreciated. It’s not every day you come across someone who balances professionalism with genuine friendliness so well. He truly made the car-buying experience a pleasure, rather than a chore.

Brilliant customer service and very relaxed experience👍

Top marks for Ponko! I had an excellent experience buying my car from them. The entire team was knowledgeable, friendly, and, most importantly, not pushy. Their expertise and relaxed approach made the process enjoyable and stress-free. They took the time to answer all my questions and ensure I was comfortable with my decision without ever feeling pressured. I’m thoroughly impressed with the service at Ponko and highly recommend them to anyone looking for a great car-buying experience. The team’s professionalism and customer-focused attitude really set them apart.

Purchased a car online from Ponko. The purchase was easy, and the salesman (Fred) was easy to communicate with and put my mind at rest, spending what is quite a large sum for something sight unseen, so to speak, but was given videos to check it out fully. The car was given full service, was clean, and was in excellent condition. Delivery, etc., was also great.

⭐⭐⭐⭐⭐

Deciding to visit Ponko was an outstanding choice. My Ford Fiesta has turned out to be everything I hoped for and more. It boasts all the features I was looking for and has exceeded my expectations in terms of both performance and style. The team at Ponko was exceptional from beginning to end. Their dedication and professionalism made the entire process smooth and pleasant. They were always available to address my questions, offer valuable advice, and ensure that everything went according to plan.

A huge thanks to Ponko for providing such an easy and straightforward buying experience. The staff were first-class throughout the entire process, making everything smooth and hassle-free. The Kia Sorento I purchased has been nothing short of perfection; it meets all my expectations and then some. I highly recommend Ponko to anyone in the market for a vehicle. Their excellent service and quality cars are truly top-notch.

My son wanted to upgrade his car but had never bought from a proper dealership before, so I went with him to check out a Seat Leon at Ponko. From the moment he saw the car, his eyes lit up; I could tell he was absolutely smitten with it. Unlike many other salespeople we’ve encountered, Haydn had a refreshingly relaxed approach. He took the time to explain everything in detail and was incredibly helpful throughout the entire process. His easy going demeanour and thorough explanations made the experience both enjoyable and informative for my son. The whole experience at Ponko was so positive that it has even tempted me to consider upgrading my own car there. It’s not often you come across such a high level of customer service and genuine care.

My old Ford Focus served me incredibly well for 21 years, so when I decided it was time for an upgrade, I knew I wanted to stay loyal to the Ford brand. After discussing my options with my mechanic, he recommended Ponko, mentioning their great selection of Ford vehicles. I initially focused on another Focus, but I wasn’t quite taken with the colour options available. As I was about to leave, I spotted a Ford Fiesta in a classic, traditional Ford colour that immediately caught my eye. To my pleasant surprise, the Fiesta turned out to be a great size for my needs and offered everything I was looking for. The car had a fantastic range of features, including all the bells and whistles I could possibly need, and the deal I got was superb. What really stood out during my visit to Ponko was the exceptional service provided by their staff. They were not only honest and genuine but also incredibly informative, taking the time to answer all my questions and ensuring I felt confident about my purchase. Their professionalism and approachability made the entire experience smooth and reassuring. A massive thank you to everyone at Ponko for their assistance and support. I’m thrilled with my new Fiesta and hopeful that it will serve me just as well as my old Focus did.