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Super happy with my new car, I needed something bigger and more practical and I am happy to report that my Honda ticks all the boxes for me. Big thank you to the gentleman who helped and advised me through the process while I was making my decision.
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Ponko from Ponko in response to Super happy
Thank you for sharing your positive review of your new Honda. We're thrilled to hear that you're super happy with your purchase and that the car meets your needs for size and practicality. We're glad that the vehicle ticks all the boxes for you. We strive to offer vehicles that provide both functionality and satisfaction, and we're delighted that we could meet your expectations in that regard. We also appreciate your kind words for the salesman who assisted you throughout the decision-making process. Providing helpful and knowledgeable guidance is important to us, and we're glad that he could assist you effectively. Thank you for choosing Ponko and for sharing your positive feedback!
To be honest I couldn't fault them, I had an issue with paint peeling on the roof but they were quick to book the car in and have it repaired. Overall, I would say 4, my only issue with them is being unable to walk around the cars for sale as can be done at other showrooms, I would rather not have to book an appointment and view anytime.
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Ponko from Ponko in response to Can't fault them
Hi Mark, thank you for sharing your feedback regarding your experience with us. We appreciate your honesty and the opportunity to address your concerns. We apologize for the issue you faced with the paint peeling on the roof of your car. However, we're glad that our team was quick to address the problem and promptly booked your car in for repair. Customer satisfaction is important to us, and we aim to resolve any issues efficiently and effectively. We appreciate your feedback regarding the ability to walk around the cars for sale. We understand that the convenience of viewing cars anytime without an appointment is important to you. We will take this into consideration and explore ways to enhance the viewing experience for our customers in the future. Thank you for rating us a 4 overall, despite the mentioned issue. We value your business and feedback, and we're committed to continuously improving our services to meet the needs of our customers. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.
More than happy with the car thank-you. Yes customer service great, 5/5. - Steve
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Ponko from Ponko in response to 5/5
Hi Steven, thank you for sharing your positive feedback regarding your car purchase. We're thrilled to hear that you are more than happy with your new car, and we appreciate your kind words. We take great pride in providing excellent customer service, and we're delighted to hear that our team met your expectations. Your satisfaction is important to us, and we're glad that we could deliver a 5/5 experience for you. Thank you for choosing Ponko. Enjoy your car, and we wish you many enjoyable miles ahead!
We made a car purchase for my son from Ponko and he is absolutely chuffed to bits with it, I haven't heard a peep out of him since the car came home with us! It was a really easy process buying the car too, I can't complain. The staff were very friendly and helpful. We would happily return for another car.
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Ponko from Ponko in response to Car for my son
Thank you for sharing your positive review of your recent car purchase. We're thrilled to hear that your son is absolutely delighted with his new car, and it's great to know that he's been enjoying it so much. We're pleased to hear that the car buying process was easy and straightforward for you. Providing a hassle-free experience is important to us, and we're glad that we could meet your expectations in that regard. Our team are dedicated to providing friendly and helpful service, and we're delighted that you found them to be just that. Customer satisfaction is our priority. Thank you for choosing Ponko, and we appreciate your willingness to return to us for another car in the future. We wish your son many safe and enjoyable journeys in his new car!
I am over the moon with my Kia, its a lovely car inside and out! All went as it should when I was buying the car, I had no problems with the team and the process was smooth.
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Ponko from Ponko in response to Smooth process
Thank you for taking the time to share your positive review of your Kia purchase. We're thrilled to hear that you're over the moon with your new car and that it has exceeded your expectations in terms of its appearance and overall quality. We're delighted that the car buying process went smoothly for you and that everything unfolded as it should. Our team works hard to ensure a seamless and hassle-free experience, and we're glad that we delivered on that promise. Thank you for choosing Ponko!
1 I am thoroughly enjoying the mini. They are amazing cars and this is possibly my sixth including four of the original iteration. This was a distress purchase as my, not so old, Range Rover died on me unexpectedly. I therefore needed a fast replacement. I was looking for a reasonably inexpensive but fun vehicle. I went for a high spec and low mileage car. 2 I have never bought a car on the Internet before or bought a car without a thorough inspection by myself so I was on the back foot. And therefore, marginally anxious about the whole transaction. Exacerbating, this was the fact that I did not know the dealer or go to their premises to check out the bricks and mortar feel. So, it was all done on trust with there being some confidence in the 30 day gift back guarantee. 3 in the sales process was a positive experience. I was introduced to one representative who guided me through the whole process. The video is extremely explicit about the pros and cons of the car. Plus, all my concerns and questions were openly and honestly answered. The car was delivered, plus there was no interaction with any of the staff other than the driver(who was excellent and a very positive representative of the company). If I had to buy another car, I would certainly go back to this dealer and the more confident in the whole process.
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Ponko from Ponko in response to First remote purchase
Thank you for sharing your positive review of your Mini purchase. We're glad to hear that you're thoroughly enjoying your car and that it has met your expectations. We understand that the purchase was made as a distress replacement for your previous vehicle. We're pleased that we could provide you with a fast and enjoyable solution. It's great to know that you found the Mini to be reasonably inexpensive and fun to drive. We appreciate that buying a car online without a thorough inspection can cause some anxiety. However, we're glad that our team guided you through the process and addressed all your concerns and questions. We're also happy to hear that the delivery process went smoothly and that the driver represented our company positively. Thank you for choosing Ponko, and we wish you many more enjoyable miles with your Mini!
Purchased a DS3 from Ponko in April, the car was beautifully clean they clearly pay a lot of attention when preparing the cars. The sales guy was very friendly and helpful. I would definately buy another car from here.
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Ponko from Ponko in response to Would buy from here again
Hi, Sam. Thank you for taking the time to share your positive experience with your DS3 purchase from Ponko in April. We're thrilled to hear that you had a great buying experience and that you're satisfied with your car. We're glad to know that the car was beautifully clean when you received it. Our team takes great pride in ensuring that all our vehicles are thoroughly prepared and presented to our customers in the best possible condition. Attention to detail is important to us, and we're delighted that it was evident in the cleanliness of your DS3. It's wonderful to hear that the salesperson you dealt with was friendly and helpful. Providing excellent customer service is one of our top priorities, and we're pleased that our team member made your buying experience a positive one. Thank you for choosing Ponko, and if you have any further questions or need assistance in the future, please don't hesitate to reach out.
Everything went perfectly well when I bought my Tucson from here, the salesman I dealt with was really pleasant. I was able to take the car for a test drive and there was great communication throughout the purchase.
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Ponko from Ponko in response to Pleasant salesman
Thank you for sharing your positive review of your recent Tucson purchase. We're thrilled to hear that everything went perfectly well and that you had a pleasant experience with us. We're delighted to know that the salesman you dealt with was helpful and pleasant throughout the process. Providing excellent customer service is one of our top priorities, and we're glad that our team member made your experience enjoyable. Effective communication is key during any purchase, and we're pleased to hear that there was great communication throughout the process. We strive to keep our customers informed every step of the way, ensuring transparency and a smooth transaction. Thank you once again for choosing Ponko and for sharing your positive feedback. If you have any further questions or need assistance in the future, please feel free to reach out to us.
I have had no problems with my Kuga, its driving nicely. I was hoping for a couple more things to be addressed on it when I collected it but on the whole I am pleased with it. The chaps were nice enough to deal with and everything was quite straightforward.
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Ponko from Ponko in response to Straightforward
Thank you for sharing your positive review of your Kuga. We're glad to hear that you haven't experienced any problems with the vehicle and that it's driving nicely. We appreciate your satisfaction. We apologize if there were a couple of things you were hoping would be addressed during the collection process. However, we're pleased that our team was helpful and that everything went smoothly for you. We value your feedback and appreciate you choosing Ponko, If there's anything else we can do to assist you in the future, please don't hesitate to get in touch.
Nice car, no pressure, all done quickly 👍
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Ponko from Ponko in response to All done quickly
Thank you for sharing your feedback regarding your experience with us. We are thrilled to hear that you happy with your purchase and that your overall experience was free from any pressure. At Ponko, we believe in providing a comfortable and hassle-free environment for our customers. We understand that purchasing a car is a significant decision, and we aim to ensure a smooth and efficient process for our valued customers. We are glad to know that everything was done quickly, allowing you to enjoy your new car without any unnecessary delays. If you have any further questions or need assistance in the future, please feel free to reach out to our team.
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 741 | |
| Very Good | 178 | |
| Average | 1 | |
| Poor | 5 | |
| Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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