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We had been on the market for a new car for a little while but we weren't having much luck and felt let down by other places we had try to by from. We approached Ponko having never used them before and feeling a little weary. We couldn't get over how different out experience was here right from the beginning, the team were so friendly and welcoming. The process was incredibly easy and the car was literally ready for us to take if we wanted it... which we did! And all has be absolutely fine ever since, the car is great!
Reviewer has confirmed their email address
Ponko from Ponko in response to Let down by others
Hi Louise, We are delighted to hear that your experience with Ponko was a positive one right from the beginning. Our team takes great pride in providing a friendly and welcoming environment for our customers. We understand that purchasing a car can be a significant decision, and we strive to make the process as easy and smooth as possible. We are thrilled that the car was ready for you to take home and that you are satisfied with your choice. It's wonderful to hear that everything has been going well with your new car since then. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out to our team.
I got fantastic service from the lovely team at Ponko and would rate them 5/5! The Corsa is doing well, the only issue I had was with the battery but after I gave it a full charge it seems to be completely fine... touch wood! Other than that its a smashing car.
Reviewer has confirmed their email address
Ponko from Ponko in response to Fantastic service
Hi Jason, Thank you for taking the time to provide feedback on your experience with Ponko. We are delighted to hear that you received fantastic service from our lovely team, and we truly appreciate your 5/5 rating. We're glad to hear that your Corsa is doing well overall. We apologize for any inconvenience caused by the battery issue. If you have any further questions or need assistance in the future, please do not hesitate to contact us.
Completely happy with Ponko and how the sale of my Corsa was handled. I experienced no issues when dealing with the team they were all polite and professional. Would rate five out of five stars.
Reviewer has confirmed their email address
Ponko from Ponko in response to Corsa
Hi Saleem, thank you for sharing your wonderful feedback about your experience with Ponko. We are thrilled to hear that you are completely happy with how the sale of your Corsa was handled and that you encountered no issues throughout the process. Our team takes great pride in providing excellent service, and we are delighted that you found them to be polite and professional. Your kind words are a testament to their hard work and dedication. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We value your business and look forward to serving you again.
Happy with my purchase thank you. Customer service was OK only thing I would say is that there was no negotiating with the price of the car. 4* for overall experience.
Reviewer has confirmed their email address
Ponko from Ponko in response to Happy with the purchase
Hi John, thank you for taking the time to provide us with your feedback regarding your recent purchase. We are glad to hear that you are happy with your purchase and we delighted that overall your experience was pleasant. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We value your business and look forward to serving you again.
I'm happy with my purchase and the service they provided. Thanks!
Reviewer has confirmed their email address
Ponko from Ponko in response to Thanks!
Hi Annabelle, thank you for taking the time to share your positive feedback regarding your recent purchase and the service you received. We are thrilled to hear that you are happy with your purchase and that we were able to meet your expectations. If you have any further questions or require assistance in the future, please do not hesitate to reach out to us.
The team at Ponko have been nothing but nice to me and treated me amazing both during and after the sale. They have worked hard to make sure everything is right for me on the car and I can't thank them enough.
Reviewer has confirmed their email address
Ponko from Ponko in response to Nothing but nice
Thank you so much for sharing your wonderful experience. We truly appreciate your kind words and are thrilled to hear that our team has been nothing but nice to you and provided exceptional service both during and after the sale. At Ponko, we strive to go above and beyond to ensure our customers' satisfaction. It is our utmost priority to treat every customer with respect, kindness, and professionalism. We are delighted to know that our team members have made you feel amazing throughout your experience. Thank you for choosing Ponko, and we appreciate your positive feedback. If you have any further questions or need any assistance in the future, please feel free to reach out to us.
Things have been going very good with my Mercedes, it is the third car I have had from them over the years. As usual I was satisfied with the customer service and the guys were just as helpful and friendly as I remember.
Reviewer has confirmed their email address
Ponko from Ponko in response to Third purchase
Thank you for your continued trust in Ponko and for choosing us for the third time to meet your automotive needs. We truly appreciate your loyalty, and it's a pleasure to hear that once again, you were satisfied with our customer service and that our team members were as helpful and friendly as you remember. Your loyalty and positive feedback are a testament to our commitment to providing outstanding customer experiences. We are honoured to have earned your trust and are grateful for the opportunity to serve you over the years. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our team. We look forward to serving you again and wish you many enjoyable miles in your new car.
As a family of five we really needed a bigger car, I found a Citroen C4 which ticked a lot of the boxes for me but I was very apprehensive as car buying is not my area of confidence. Hayden was absolutely outstanding he answered quite literally a million questions and put me at ease. I am not a very frequent car buyer but I would definately buy from here again and I can't recommend them enough to others!
Reviewer has confirmed their email address
Aftersales from Ponko in response to family car
Thank you for taking the time to leave us a such a great review, we are pleased to hear you're happy with your new car and the service you received. All the best from the team here at Ponko!
Brilliant customer service, the team were completely transparent and helpful throughout. I chose to by a Kia Sportage which I have been getting on with very well. I would definately recommend.
Reviewer has confirmed their email address
Aftersales from Ponko in response to Brilliant customer service
We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!
The team at Ponko where incredibly obliging and knowledgeable, they were able to answer all our questions about the car so we got a really clear picture of its history. Since the car came home with us we have been very happy with it! My husband and I both agree that we would use Ponko again.
Reviewer has confirmed their email address
Aftersales from Ponko in response to Obliging and knowledgeable
Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 740 | |
| Very Good | 178 | |
| Average | 1 | |
| Poor | 5 | |
| Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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