1,178 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,178 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Extremely pleased "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm extremely pleased with the mini cooper I bought and grateful for everything. The transaction of buying the car from Ponko in Cambridge was nothing but positive. Every person I spoke to was very helpful and made the experience of purchasing my car simple and stress free. Ayman went out of his way to build trust with me, provide as much information as possible about the car and its history. I could not have wished for a better dealer to buy my car from. I only rated them 4 out of 5 because I never give top marks to anyone, that is just the way I am as a person.

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+1 Found this review helpful

Ponko from Ponko in response to Extremely pleased

It's fantastic to hear that you're pleased with your Mini Cooper and had such a positive experience at Ponko in Cambridge. We're thrilled that our team could make the car-buying process stress-free and straightforward for you. Ayman and the team are dedicated to providing trustworthy and informative service, and we're glad this reflected in your experience. We completely understand your perspective on ratings, and we appreciate your honest feedback. Thank you for choosing us, and we hope your Mini brings you countless enjoyable journeys ahead!

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"Great customer service from start to end"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service from start to end! Fred was a young and enthusiastic guy that would easily give any main dealer a wake up call! He was personable from the word go and he continued all the way through to handover. He was Professional, knowledgeable, thorough, and totally on the ball. I would happily recommend Ponko to friends and family and I would return to them in the future.

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+2 Found this review helpful

Ponko from Ponko in response to Great customer service from start to end

Thank you for your glowing review! We're thrilled to hear that Fred provided exceptional service, making your car-buying experience top-notch from start to finish. We pride ourselves on having knowledgeable and personable team members like Fred, dedicated to ensuring a seamless journey for our customers. Your recommendation means a lot to us, and we'd be honored to assist you or your loved ones in the future. Enjoy your new car, and thank you for choosing Ponko!

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"Drives like clockwork "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was pleasure doing business with Ponko, they were fab! I am really happy with my Ford Fiesta it is a smashing car and drives like Clockwork. A five star experience. I cannot fault them!

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Ponko from Ponko in response to Drives like clockwork

We're delighted to hear you had such a fantastic experience with Ponko and are loving your Ford Fiesta! Providing a seamless and enjoyable experience is what we strive for, and it's wonderful to know we hit the mark. Your satisfaction and kind words mean the world to us. Thank you for choosing us, and if you ever need anything in the future, don't hesitate to reach out! Happy driving!

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"James was a nice lad "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is going well with my VW Tiguan that I bought from Ponko in Cambridge, I have no qualms whatsoever. James was a nice lad and he made the whole process hassle free. The turnaround was quick and I was driving away in my new car in no time at all. I would 100 percent recommend this garage to family and friends and I would not hesitate to shop here again when i'm looking to upgrade my car.

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ponko from Ponko in response to James was a nice lad

Hi Jason, Thank you for taking the time to share your positive experience with us. We are genuinely pleased to learn that your VW Tiguan is seamlessly meeting your expectations. Your commendation of James's service as providing a hassle-free experience is truly valued. We understand the importance of a smooth and efficient process, and it's rewarding to know that our efforts aligned with your expectations. Wishing you safe and enjoyable journeys ahead!

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"Ponko is different go and try them "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole experience was brilliant from start to finish. Frederick who looked after me was very helpful and he showed good knowledge of the car I bought. There was none of the pressure selling you get in the likes of some of the big named dealerships. Ponko is different go and try them

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ponko from Ponko in response to Ponko is different go and try them

Hi Ian, we extend our sincere appreciation for taking the time to articulate your positive experience with us. It brings us immense satisfaction to learn that every aspect of your journey, from initiation to conclusion, was characterized by excellence. Frederick is pleased to know that his assistance proved valuable, and that his comprehensive knowledge of the vehicle you acquired was well-received. Your endorsement of Ponko holds significant value, and we would be honoured to extend our services to you or anyone you recommend in the future. Once again, we express our gratitude for choosing Ponko, and we extend our best wishes for countless enjoyable miles with your new car.

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"very helpful and efficient "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great experience buying a car from Haydn. He was very helpful, efficient, and he got everything done on the same day. The car was in excellent condition and drove smoothly. The paperwork was quick and easy and they even took care of the tax for me. I would highly recommend Haydn and his dealership to anyone looking for a reliable and hassle-free car purchase.

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ponko from Ponko in response to very helpful and efficient

Hi Ian, we sincerely appreciate you taking the time to share your positive experience with us. We're thrilled that your car-buying journey with Haydn surpassed your expectations, combining efficiency and a hassle-free process. Your recognition of Haydn's helpful and efficient service is truly gratifying. Our commitment is to provide a seamless car-buying experience, and it's fantastic to hear that Haydn ensured everything was accomplished for you. We're delighted that the vehicle you selected is not only in excellent condition but also delivering a smooth driving experience. Wishing you countless enjoyable miles ahead with your new car!

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"Drives like a dream "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very happy with the car and the service from Ponko. James and Jason who dealt with me were awesome lads. they answered any questions which I had, did not come across as the pushy type and they were really knowlegable about the cars they were selling. When the car was handed over to me it was lovely and clean, I just wish they could come and clean it for me every week because they did such a good job of it. I did nearly need gas and air when I had to pay for the car but that is just me as I hate having to depart with money but in the end it was all worth it and I am delighted with my new car, it drives like a dream.

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ponko from Ponko in response to Drives like a dream

Hi Robert, we sincerely appreciate your thoughtful feedback regarding your recent experience with Ponko, and we extend our gratitude for taking the time to share your insights. It brings us immense joy to learn that your satisfaction extends not only to your new car but also to the service provided by our dedicated team members, James and Jason. We take pride in fostering a customer-centric environment, and your acknowledgment of James and Jason's excellent assistance, coupled with their adept knowledge of our vehicle offerings, reinforces our commitment to delivering a premium experience to our customers. We understand that the decision to make a significant purchase, such as a car, involves careful consideration, and we are pleased to hear that you found the investment worthwhile. Your satisfaction is of utmost importance to us, and we genuinely hope that your new car continues to exceed your expectations, providing you with many enjoyable journeys ahead.

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"Very accomodating "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from Ponko and I am very happy with my purchase. The car is in excellent condition, runs smoothly and it has all the features I wanted. It is also much easier to get in and out of than my previous car, a VW Estate which was to low for me. The service I received from Ponko was outstanding, Ayman the salesman was very friendly, professional, and knowledgeable. he answered all my questions patiently and honestly, he also explained everything clearly and made sure I understood the paperwork. This was my first time dealing with Ponko and I was impressed by their reputation and customer reviews. My son found the car for me online and we called them to arrange a viewing. They were very accommodating and flexible and let us test drive the car without any pressure. They also followed up with me after the sale to make sure I was satisfied and had no issues. Thank you, Ponko and Ayman for making my car buying experience a pleasant one!

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ponko from Ponko in response to Very accomodating

Hi Victor, We extend our sincere appreciation for sharing your positive experience with Ponko, and we extend heartfelt congratulations on your recent car acquisition. We are truly delighted to learn that your satisfaction with the purchase is aligned with our commitment to excellence, evident in the vehicle's excellent condition, smooth performance, and inclusion of desired features. It is an honour to have had the opportunity to assist you for the first time, and we are pleased that our established reputation and positive customer reviews contributed to your overall positive encounter. The accommodation of the viewing and test drive without undue pressure, as initiated by your son's online discovery of the car, exemplifies our commitment to customer satisfaction. Thank you for selecting Ponko, and we sincerely appreciate your gracious words. Should you have additional inquiries or require assistance in the future, please do not hesitate to reach out. Wishing you countless enjoyable and trouble-free miles with your new car!

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"10 out of 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shame I can’t give 10 stars… the whole experience was faultless, such a relaxing and welcoming environment, the staff were all lovely and not once did we feel pressured or ignored. Freddie and Jason in particular looked after us very well and ensured all our needs were met, there service was above and beyond expected, I can’t recommend them enough.

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ponko from Ponko in response to 10 out of 5 stars

We're genuinely grateful for your overwhelmingly positive feedback! Your kind words resonate deeply with our team, and we're elated to know that your experience with us exceeded expectations. Ensuring a welcoming and relaxing environment is not just a goal but a commitment we take seriously, and we're thrilled that you felt at ease during your visit. The exceptional service provided by Freddie and Jason is a testament to our team's dedication to going above and beyond for our valued customers. Your recommendation is a true honour, and we appreciate the trust you've placed in us. Should you have any further inquiries or require additional assistance down the road, please don't hesitate to get in touch. Wishing you countless enjoyable moments with your vehicle!

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"BMW all the way. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made up with my new BMW, I have always been a massive fan of BMW's, I have always favoured these over Mercedes. I love my 1 Series from Time Motors, it performs exactly as expected, feels really nice to drive and I couldn't be happier. There were some delays with the V5C which I had to chase but I am aware the DVLA are having some delays as it stands at the moment. James is a good lad, very professional and he felt easy to deal with.

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ponko from Ponko in response to BMW all the way.

Hi David, thank you so much for sharing your positive experience with your new BMW 1 Series from Time Motors. We're thrilled to hear that you're delighted with your purchase and that it's living up to your expectations. It's great that you appreciate the driving experience and feel satisfied with your choice, especially as a dedicated BMW fan. It's also wonderful to hear that James provided a professional and easy-to-deal-with experience. We truly value your feedback, and we're here to assist you with anything you might need in the future. Happy driving!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1178 reviews4.7 out of 5 stars — Rated Excellent
Excellent
933
Very Good
234
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    85%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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