Overpriced cars and rude salesman! No after sales what so ever from Craig

I have to say the service at this garage was amazing. Craig really went out of his way to make sure my purchase went perfectly. This is my first ever Jaguar which just makes me smile when I look at it. Thank you Pontardawe car sales for a great experience and a stunning eye catching car.

Just bought my first car from pontardawe car sales the customer service was outstanding and Craig even phoned me after to see if everything was ok I will be buying my next car from them. Highly recommend Tony.

this highlights the problems with distance buying and small one man garages. Only done 4400 miles since purchase the first issue was a failed crankshaft sensor then two week later it had a ECU failure with a cost of over £1200 to replace. I contacted them on facebook in the hope that since I had hardly done any miles on a car I paid £5500 for they would do the right thing and offer to pay for this repair but all I got was a offer that I get the bill made out to them I would pay it in full and at the end of the tax year they would send me the vat money back as they would claim it back I wasn’t really too keen on this as it would only be a fraction of what I had to pay out. If I lived closer I believe he would have looked at the car but I don’t and he should take into consideration this when selling long distance that if a issue comes up it may cost him some of his profit to make it right. Just shows a car that should be perfect on paper 26k miles 2 owners does not always turn out that way and I thought that with all the good reviews and his own conscience he would have offered a better solution. I hope this review will help someone else out in the future when they look online and read his reviews when looking for a car for to truly know a seller dont look at his positives look at how he deals with his negatives.

Bought a car off this garage never fix the repairs on it had to scrap the car lost 3500 in three months from the do not buy from them

DISGUSTED - sold a "Stunning Car by Pontardawe Car Sales**" Turns out to be a MOT Failure - Needs MOT Work Urgently - Needs a Sevice - Needs Shocks - Body works wasnt perfect as described, TOTAL BUNCH OF LIES - Sales team get angry and abusive when you tell them theres issues. NOT IMPRESSED AND NOT HAPPY AT THE MINUTE. TALKING TO TRADING STANDARDS AND ROUGUE TRADERS

Brilliant customer service. Made me feel at ease. Pontardawe Car sales were top guys.

I highly recommend Pontardawe Car Sales, to be honest it’s one of the best I have dealt with,better than some of the bigger dealers for sure.

Can not fault them, top class service and really helpful. Would definitely recommend to anyone who is looking at financing a car in the area