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39 reviews from our car dealer reviews community
Leave a review for Poolstock Car Sales
Leave a review

39 reviews from our car dealer reviews community

Leave a review for Poolstock Car Sales
Leave a review
"I guarantee you will be ripped off!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst experience I've ever had in buying a car!! Bought a Vauxhall astra from here for just under £2000. Within 6 weeks the clutch packed in. Rang them up and was told the warranty doesn't cover the clutch, the guy I spoke to also had a really bad attitude, cost me £700 to have a new one fitted. A few weeks after this the traction control light kept coming on and the car was losing power. This still is not fixed. Sometimes it goes off again and the car is fine, so still haven't had this repaired. Anyway managed to get a year out of this car (miracle) and just put it through an MOT. Had 4 major fails and multiple advisories. One of them was emissions. They are so high the car was almost a write off! I've now got till next week to get these emissions down or the car is a write off. If I can get the emissions down it will cost me around £400 plus to get it through the MOT which would fail badly again if by some miracle I managed to get another year out of it.. I dont know much about cars and have been ripped off before, and will probably be ripped off again. But this is by far the worst experience I've had. If you show interest there very freindly eith you. But if you dont, or want time to think about it, they get an attitude with you. And remember the 3 month warranty they give wont cover clutch! These good reviews on here are fake, probably written by the owners themselves. Dont make the same mistake I made Go elsewhere for your car!!!

"Car needed new engine!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Astra from them in October 2019 and after a day of ownership the oil light came on. The car was taken to a mechanic to has serviced my cars for many years and was told that the bearing shells had started to disintegrate despite the car only having 66000 miles with a FULL service history. The only cost effective way was to replace the engine because of how the Astra engine is constructed! So I bought the car and had to replace the engine! salesman wasn't interested and not very helpful in the situation. I would not use again! Plus they never sent off my log book as promised and I had to reapply for the log book when it hadn't arrived by January!! nice until they get your money and then they are far from interested!!!!!

"Good dealer but .........."
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car in September and am delighted with the purchase. I did not quibble with the asking price but opted to request a new MOT certificate on the car instead. Big mistake ! I drove the car home and had it checked over at my usual garage who pointed out several reasons why it should not have been issued with a valid MOT certificate. Whilst I do not blame Poolstock Car Sales for that I have brought the matter to their attention in the sincere hope that they will be more selective in their choice of VOSA registered MOT centres in the future.

"DO NOT IGNORE THIS REVIEW!!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLS DO NOT PURCHASE ANY VEHICLE FROM POOLSTOCK CAR SALES!!! AND IF YOU DO CHECK THE MOT RESULTS YOURSELF ON THE GOVERNMENT WEBSITE AS THE STAFF ARE LIARS.

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+2 Found this review helpful
"Very poor "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up car from Poolstock Car Sales. Hadn’t been cleaned full of receipts from previous owners shopping over floor despite promises of intention to clean before being up Faults in first day; Petrol cap broke Windscreen wiper motor not working wipers inaffective Electric windows not working motor gone Heater not working Boot jammed not working Safety elements of car not met on collection AVOID

"street ka"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Id like to thank Pool Stock Car Sales for the Friendly service. And of course a Huge thank you to Bill. Hope you got that pay rise. You well and truly deserve one.

"Repair"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a car from Poolstock motors .Had a lot of trouble with it over heating. However the owner has done a very expensive repair on it for me at his cost. Thank you Mrs Spencer

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+0 Found this review helpful
"Bought our car off this garage two weeks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly and efficient service did his best to help us complete the deal quickly and suggested someone to fit a reasonably priced tow bar !Happy with our purchase of a CRV Honda Thank you Mr Mc farlane

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"faults "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went down hill from the start. Car started getting faults that I couldn't pay for. so I cant recommend

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+3 Found this review helpful
"Dodgy cars in stock"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just watch carefully what you buying from this place. I bought vw sharan that was all rusty underneath and I couldn't pass M.O.T hat to scrap my car lost £1850 on that deal.

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Dealership Information

Poolstock Car Sales is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
39 reviews2.6 out of 5 stars — Rated Average
Excellent
12
Very Good
3
Average
2
Poor
8
Terrible
14

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  • Contact Information

    Address

    Poolstock Car Sales
    Poolstock Lane
    Wigan
    Greater Manchester
    WN3 5HL

    Get in touch

    07432 505043
    http://www.poolstockcarsales.co.uk/

    Opening times

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Poolstock Car Sales

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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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