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Pool foot were very friendly and welcoming (especially Donna) and didn't give the typical pressure of a dealership which was very refreshing. Car is in great condition and was a great buy and initial process was easy. The after care lets it down, I was lied to about parts being "not available in the country" and "backordered" when they hadn't ordered the parts in the first place, my bumper was scratched while getting repairs, although both of these were resolved and fixed, it just took weeks to sort everything.
Terrible company. Sold a faulty, accident damaged cut and shut car on finance. Poolfoot have attempted to repair via the warranty but work done was of a poor standard. The car currently has 9 separate faults and Poolfoot don't care. They have previously provided a courtesy car that was unroadworthy (brakes grinding, play and wobble in steering). Once staff have your money, they don't care. There is no after sales, just rude staff. I'll be taking legal action to recover my funds and to protect my rights. Do yourself a favour and avoid this terrible dealership.
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Great service from Colin from start to finish. Nothing was too much trouble very professional and friendly. Would highly recommend
I've had many cars from here and never had any problems with any of the cars and if there was it is sorted and give a loan car while it fixed great service from start to finish from Chris and John
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Excellent people to do business with I found Salesman Chris most helpful both before and after delivery.
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We have just purchased our new car from them. Salesman John was fantastic. He did everything and more including sorting finance out, the logbook and changed are private number plate from our old car to the new car. Cannot fault!
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Terrible customer service horrible people to do business with bought a car from these cowboys in June 2021.After a few weeks the car started developing a few problems returned the car to get the repairs done they had the car for 8days .when I got the car back it had the same problems it went in with they didn't do any of the work. DO Not spend any of your hard earned cash with these people. Avoid Avoid Avoid
Reviewer has confirmed their email address
Brilliant service from the start. Kept us updated with everything and collected the car with no problems at all. Super friendly staff who go above and beyond to help. Small issue once we got the car home but was resolved immediately with no problems. Would recommend Poolfoot Motors to everyone. 100% Thank you so much. We are in love with our new car.
Reviewer has confirmed their email address
Excellent service and great fast reply to requests
Reviewer has confirmed their email address
Bought mini this is my second car from Poolfoot Motors everything went so smoothly picked car up 4 days later all valeted new mot thanks again colin and lance.
Poolfoot Motors are a family owned and run used car dealership based in Fleetwood, Lancashire. Specialising in used car sales with over 30 years experience, they have over 100 used cars in stock from all the popular makes in a vast range of models. All cars are HPI checked AA inspections are welcome. Financing and part exchanges can be arranged on purchases and cars are also bought for cash. Open 7 days a week.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Poolfoot Motors
Radcliffe Road
Fleetwood
Lancashire
FY7 6UJ
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