Outstanding My initial enquiry was met by Tom who knew his stuff. I was looking for an everyday run-around and Power lease had a 21 plate BMW i3 in stock. The price was very competitive and I was happy to pay a deposit. Tom kept me updated throughout the preparation process whilst the vehicle was serviced and an MOT carried out. The handover was extremely pleasant without insurances being pushed, which has been my experience in the past with manufacturers dealers. Power lease really know the EV market and I am would not hesitate to return for my next purchase

I’m not even sure where to start. Having never bought a vehicle online before without viewing it and paying in full up front, I was very sceptical, but having spoken to Tom G and reading positive past customer reviews, I went ahead. I ‘purchased’ a Peugeot e-208, registration LR21 CWZ. The advert described the car as being a ‘stunning example’. Tom was really responsive to my messages. He agreed to repair the alloys which had some kerb damage and that any surface scratches/dents would be sorted by their on-site detailer. I arrived as planned for my 11:30 appointment. The car wasn’t ready and was still being valeted, however, I was happy to wait as I wanted the car to be ‘right’ before signing anything and driving it away. Here’s where it all changed. Upon walking out to see the car for the first time, it did look ‘stunning’ – from a distance. Upon closer inspection, the car had evidently been resprayed at some point all down the passenger side and a big patch on the drivers’ side too. An awful job too! There was overspray all around the wheel arches and even under the passenger and driver door handles, it was all bumpy to feel. An evident paint drip on the rear panel of the drivers also gave this away. You could feel the difference in paintwork – going from a smooth lacquered finished to a dull matt/rough feel. Then we go to the scratches and dents that were supposedly being sorted....the car was full of them. I absolutely appreciate that a car of 3 years old will have ‘age related marks’, but what I don’t expect to see is deep scratches on the bumpers (looked like someone had dragged a suitcase out of the boot and across the bumper), across the middle of the boot and on the door panels. It was evident that there had been no attempt made to repair/polish these out, as promised. The join where the driver’s door meets the wing were not flush indicating there had been some kind of impact/damage to the vehicle in the past. The ’E’, ‘U’ and ‘G’ letters of the Peugeot badge on the boot has been stuck back on with glue and the residue had dried leaving a large tacky area that had been smudged. The boot had lots of deep scratch marks – obviously not well cared for or indeed repaired/polished out. We spoke to Cameron initially as part of the handover, who asked that Tom come and speak to us when we pointed out all the things we had noted. Tom’s response was "you need to expect age related marks" or "oh, we could get that sorted”. My question is – why were these not sorted before I arrived to collect it as I was promised? I ultimately did not purchase the vehicle but instead asked for a full refund. Tom processed this efficiently and at the time of writing this review 2 days later, the balance has been returned to my account, with the initial deposit of £500 expected within 3-5 days. We had travelled over 2.5 hours to collect the car, and being assured by Tom’s initial description of the car and the promise of repairing the alloys and scratches/dents, I foolishly switched my car insurance and breakdown cover, so it would be a hassle free handover and I didn’t have to be switching these policies over whilst at the garage. I even sold my current vehicle!! I incurred admin costs switching these over to the car which I never bought and have incurred further admin costs in terms of mid-term cancellation fees for now cancelling my insurance. I’m out of pocket by about £100. The wasted trip left me feeling angry, frustrated and let down, after such an encouraging initial start. I’m now left trying to source a new car, but with great apprehension after my very unfortunate experience with Powerlease.

I recently purchased a car from Powerlease, and the experience has been far from satisfactory. The process started off poorly with a delayed collection of nearly one week, which was quite inconvenient and frustrating. Furthermore, after a few weeks of owning the car, I noticed that some areas, specifically the rear wing and the front left door, had been poorly resprayed. This was not disclosed to me at the time of purchase, and it speaks to the lack of transparency and quality control from Powerlease I am deeply disappointed with the overall experience and the condition of the car. I hope Powerlease can improve their communication and quality assurance processes to prevent future customers from facing similar issues. Based on my current experience, I cannot recommend this dealership.

Incompetent garage! Agreed a price on a car, went to pay a deposit only to be told the car is underpriced and they want an extra £1000. Who does that?

Purchased a Tesla from Tom, the whole experience was as smooth as silk from start to finish. I was offered various financing options that would suit my budget, great knowledge of the entire process. Really made my experience a great one. Well guys keep up the good work

After contacting Powerlease last thing on a Friday night and booking a test drive for first thing on Saturday morning I made it very clear that I had a two hour drive and was assured the car would be ready and waiting for me. After a two hour drive to Ampthill I arrived at the agreed time only to be told, in a very we couldn’t give a monkeys attitude, the cars been sold. No apology and no explanation as to why they didn’t bother to call me and save my two hour journey. I was furious and they couldn’t give a hoot. Totally unprofessional, I would avoid these cowboys at all cost.

My husband & I had the pleasure of dealing with Brandon for the purchase of our model 3. He was incredibly polite & answered my many questions happily. It was refreshing to have a no pressure sales experience & we couldn't be happier with our new car. We can't recommend Powerlease & especially Brandon enough. Very happy customers!

Got the car on time

Bought a car from power lease only took it home and straight to BMW for recall. BMW have inspected the car and mentioned Car needs track rod ends needs replacing. Showed this to power lease but they are saying due to wear and tear they dont cover it and it didnt come up under their inspection... i only drove home and went to bmw straight away. They also mentioned front discs are lipped After a few days after that car started making knocking noises and discs screaming really loud... had to change this all myself by my local garage and now works fine.... i have bought cars from a dealer every year and any issues even if they are under wear and tear they have always fixed it via my local garage or reimbursed me. There are other issues i.e ciggarette lighter doesnt have any power ... rear light cracked which does cost alot but i havent chased them for that. Mainly wanted the brakes and the track rod covered as it didnt seem fair. Any other dealer they usually always fix it or cover it.