36 reviews from our car dealer reviews community
Leave a review for Powerlease Ltd
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36 reviews from our car dealer reviews community

Leave a review for Powerlease Ltd
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"Great Car, Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience buying a good quality used car. The car was prepared to a high standard and ready for collection on the date requested, it also came with six months warranty and a years complimentary AA cover. When my better half dropped me off the rear screen of her car was very muddy and Tom was even kind enough to clean it before she left. Overall a very good experience. Thanks.

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+0 Found this review helpful
"straightforward purchase"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I knew what I wanted, they had it, and a deal was struck.

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+0 Found this review helpful
"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up my car today and I am absolutely thrilled with it. The level of service I have received throughout the whole purchase process has been fantastic. Every stage of the procedure was hassle free which is what you really want when you buy a car. Jack was the Powerlease representative who dealt with me throughout from start to finish. Made the whole process a pleasure, a very customer service focused man, Thanks for everything, Lee

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+0 Found this review helpful
"great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited powerlease today very professional and honest people should definitely recommend them

"Great service so far...................."
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a 4 year old Land Rover Evoque. The sale was handled professionally and and in very little time. Pick up was arranged 5 days later and all paperwork completed efficiently. A big thank you to Thomas.

"New used range rover"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not a bad service. Finance was approved quickly and car available for collection within a couple days.

"Car with lots of issues."
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very negative feedback for Powerlease. They pushing for deposit to secure the car. Lots of issue when arrived.

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+5 Found this review helpful
"Deposit taken to trap customer"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Powerlease always encourage buyer to make a deposit to secure the car, they did the same thing with me. When I saw the car there was a big dent on the front bumper and lots of spot on the body. Car mileage also 1500 miles higher then description. When I told them I don't want this car , Tom (sales guy) told me I will loose my deposit if I don't buy this car. It's a kind of trap! He was not ready to fix the problem. Later on I had to buy the car and fix the problem from outside. They are not helpful at all. Don't go to powerlease please.

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+14 Found this review helpful
"Sold dangerous vehicle!!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I published a review on the Powerlease website but I'm sure they won't approve it, as they're perfectly rated there and badly rated here. I bought a car from them this time last year, and have had many problems since, and have spent a lot of money repairing it. I then went to have my MOT today, and it failed on everything that was supposedly 'fixed' in the MOT they gave me. Bolts were GLUED into my wheels. I had previously almost lost a wheel due to the bolts not being in properly, so clearly it was the same problem with all of the wheels and not just that first one. Terrible quality of car, they charged me £2600 for a Honda Jazz 2008 (overpriced) but promised me the quality and service would be worth it. Avoid them, they do not care about your safety as long as they're paid.

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+6 Found this review helpful
"Avoid at all costs!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Powerlease Ltd in Bedford at all costs! I agreed to look at a BMW 2 Series they had for sale they first asked me for a 10% deposit (£1200) on a car I had never seen. I put a deposit of £500 down. After I had put the deposit down Tom at Powerlease sent me a contract of sale which I had to agree to however I did not. I didn't agree with various points such as 'In particular my attention has been drawn to the following items: Tyres, Glass & Accessories, Interior trim & Upholstery. No one at Power Lease explained to me the condition of the tyre's, glass, accessories, interior trim or upholstery. Also the car had an additional 846 miles on it than originally listed. On that basis I requested my deposit was refunded. Powerlease declined and said they incurred further cost by sourcing a spare key (which any new owner would want). Powerlease kept reminding me that I had entered into a contract of sale with them. I had not entered into such contract at all, I disagreed to their terms and wasn't made aware that my deposit was non refundable until after they had taken. I asked for their managing director Mr Nicholas McCartie to contact me however he never did so. A couple of days later I agreed to collect the car assuming everything was in good condition such as tyre's, interior ect. Tom asked me to confirm my collection over email and said he would confirm back to me which he didn't. During the week the car still hadn't been taken of sale and Powerlease ignored my calls. I have screenshots with date stamps to prove the car still being on sale despite Powerlease being adamant that we were in a contract of sale, one of their terms of their contract was that they would remove the car from sale which they did not. Proving that we were not in a contract of sale. Despite all of this Powerlease still refused to refund my deposit and had the nerve to threaten legal action against me!! I have contacted the AA as they are shockingly part the AA's dealer promise. The AA are currently liaising with Powerlease to get deposit refunded. I have been contacted by a law firm who specialize in the motor trade which Powerlease has bought membership into. They are acting on behalf of Powerlease they explained to me that I did enter into a verbal contract of sale with Powerlease and due to that they will not be refunding my deposit. After reading some previous reviews it seems as if they have acted in this manner before with other customers. I am certain that they will have their own version of events that differ greatly from mine as they have had with previous reviews however I am willing to post our full email trail if need be. UPDATE - AA failed to get my deposit returned as Powerlease are not legally bound to act on the AA's instruction. I hope they are removed from the dealer promise due to my treatment. Powerlease claim they took down the car from sale despite me having screenshots of it still being on sale 6 days after I emailed Tom trying to confirm my collection. The lawyers acting on behalf of Powerlease have failed to respond to my request of proof that the car was taken down. The reason they have ignored my request is extremely simple - they did not take the car down from sale, by doing this they have broken their own contract. *****When you (Powerlease) respond please include the proof of you taking the car down from sale!*****

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Dealership Information

Powerlease are an independent used car dealership based in Ampthill, Bedfordshire. There are over 100 vehicles currently in stock and a variety of makes available from Porsche and Mercedes to Peugeot and Ford. This dealership offers a variety of services including on site servicing and repairs, finance plans, warranty options, part exchanges and more. According to the website this dealership is open to customers 7 days a week.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3 out of 5 stars — Rated Average
Excellent
17
Very Good
2
Average
0
Poor
5
Terrible
12

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  • Contact Information

    Address

    Powerlease Ltd
    Station Road
    Bedford
    Central Bedfordshire
    MK45 2RB

    Get in touch

    01525 405000
    http://www.powerlease.co.uk

    Opening times

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    Dealership Statistics

    52%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Powerlease Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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