Agreed price to sell my car to them , was told to wait until Monday and they would be in touch , no contact at all so re visit exactly a week later and was given a new price well over a thousand pounds less than previously agreed, felt like they were trying to rip me off !! Excuse was “ well the book price has gone down” over a thousand pounds in a week I don’t think so !! Horrible experience , avoid, worst customer care experience ever!! The guy didn’t care at all !!

My cars adblue injector blocked phoned and great communication from ladies on reception car was in via AA and problem sorted very quickly,was picked up to collect car a great family run business,thank you Mr and Mrs Marshall

Bright a RCZ from Pratt & Gelsthorpe 16 weeks ago at a cost of 15,000 to find out it's worth 9,500 trade in,5,500 what a mark up,money down the drain

I have purchased my 3rd car from Pratt and Gelsthorpe in Newark and found them on each occasion to be attentive and very helpful in securing me my chosen car. I recently bought a Peugeot 3008 which has had a couple of small teething problems that have resulted in it going into their service department at short notice. On both occasions I found the staff put themselves out to quickly rectify the problem and return my car to me. Brilliant service guys (and ladies on reception). I wholeheartedly recommend this dealership for their before and after sales service.