The star of my visit to Premier Car Supermarket was undoubtedly Raj, whose service went above and beyond anything I could have expected from them. Initially, I faced a setback when my application for finance was declined. However, Raj was empathic, and he did not let this hiccup dampen my spirits. He offered to give me a lift back to the train station, a gesture that truly touched me. But the story does not end there. Raj suggested Zuto for my financial needs. Taking his advice, I applied and was thrilled to find that I got accepted! This acceptance paved the way for me to purchase my dream car—a lovely white Seat. I am grateful to Raj for his outstanding service. He turned what could have been a disappointing day into a memorable experience. I am now the proud owner of a beautiful car, all thanks to his guidance and support.
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Aftersales from Premier Car Supermarket - Derby in response to Memorable experience
"Memorable experience " Wow that is a great statement, thank you for your excellent review.
Aftersales from Premier Car Supermarket - Derby in response to Memorable experience
"Memorable experience " Wow that is a great statement, thank you for your excellent review.
Raj was absolutely bang on, he was really good. Up to now things are going great with my new car and you would certainly know about it if it wasn't 😂. Should I be nice and give them top marks, go on i'm feel generous so why not!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Top marks 🙏
"Top marks 🙏" Lee, thank you for the top marks.
I'm over the moon with the silver Kia that I bought from Premier Car Supermarket. The car drives like a dream, and i'm really enjoy it. The salesman—I cannot remember his name now, sorry—was a lovely guy who bent over backwards to help me. No task seemed too big or small for him, and he was always there to help me if I needed him to. 👍
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Over the moon 🌛 with everything!
"Over the moon 🌛 with everything! " Nicola, we are pleased to hear you are over the moon with your Kia.
We’d scoured countless dealerships in search of the perfect Mini. But all of them looked like they had been through a demolition derby. But then we arrived at PCS Derby, and there it was—the Mini, exactly as described in the advertisement. No surprises; nothing was hidden. Just a mini waiting to be loved. Raj understood that car-buying can be nerve-wracking, so he graciously left us to explore the Mini without any pressure. My partner, who is a car enthusiast, fired up the Mini’s engine, and he circled the car, inspecting every nook and cranny, as his grin widened. He was more than happy with what he saw, saying there was no need for a test drive. Before taking possession, a few tweaks were needed. But here’s where PCS Derby truly shines. They stuck to their word, addressing those minor issues. It’s rare to find a dealership that keeps its promises, but they did just that.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Our long search is finally over.
"Our long search is finally over. " We are pleased we could put an end to your long search and you are the happy new owners for the Mini. Thank you for your review.
Having previously owned an older model of the Audi A1, I can confidently say that the upgrades and improvements in the new model are noticeable and much appreciated. The service at PCS Derby was top-notch. Raj's expertise as a sales representative is truly second to none, and he makes a great cup of coffee. Thank you, Raj, from Chatelle. 😊
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Lovely upgrade
"Lovely upgrade " Thank you for your review and kind words for Raj.
Aftersales from Premier Car Supermarket - Derby in response to Lovely upgrade
"Lovely upgrade " Thank you for your review and kind words for Raj.
I am very pleased with my Vauxhall. It is a beautiful car inside and out. The car is a joy to drive. All of the staff were brilliant and delivered a very high standard of customer service 👍
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Aftersales from Premier Car Supermarket - Derby in response to Very high standard of customer service
"Very high standard of customer service " Thank you for your review.
⭐⭐⭐⭐⭐ experience with PCS Derby Branch. Honestly it was a fantastic service from the team at this company and my Audi is driving like an absolute dream!
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Aftersales from Premier Car Supermarket - Derby in response to ⭐⭐⭐⭐⭐
"⭐⭐⭐⭐⭐" 5 stars thank you.
I knew I was in for a different kind of car buying experience at Premier Car Supermarket in Derby. The atmosphere was relaxed, the staff were welcoming, and there was a distinct lack of the high-pressure sales tactics that are all too common in this industry. My salesman, whose name escapes me now, was awesome. He was knowledgeable, patient, and seemed genuinely interested in helping me find the right car, rather than just making a sale. The real highlight of my visit, however, was the test drive in the Skoda. It was more than just a quick spin around the block; it was a chance to really get to know the car and to see what it felt like on the road. But what really set this dealership apart was their approach to sales. There was no hard sell, no trying to push me into something I didn't want. Instead, they simply handed me the keys to the Skoda and said, "Here is the car; go and take your time." It was a refreshing change of pace and it made the whole experience a pleasant one.
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Aftersales from Premier Car Supermarket - Derby in response to There was no hard sell.
"There was no hard sell. " Just how we want to do business, thank you for your detailed review.
I recently had the pleasure of visiting PCS in Derby and was assisted by a salesperson named Junaid. I was treated with the utmost respect and hospitality. Junaid was nothing short of brilliant. Right from the start, he offered me a glass of water, making sure I was comfortable as we went through the details of my purchase. His patience and attention to detail were remarkable, ensuring that I understood everything about my new car. Speaking of the car, my new Vauxhall is a beauty! It's everything I hoped for and more.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Treated like royalty 🤴
"Treated like royalty 🤴" Jessica, thank you for your review and kind words for Junaid.
After visiting many garages looking for my next car, I was pleasantly surprised to stumble across this one. The manager Kamal has outstanding knowledge, there was no question he couldn’t answer. The customer service I received from Josh was second to none. It was hassle free, no sales pressure, quick and efficient. Thank you! I’m very happy with my purchase and would 100% recommend.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Fantastic customer service
"Fantastic customer service " Paul, thank you for your 5 star review.
Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.
We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 775 | |
Very Good | 138 | |
Average | 2 | |
Poor | 6 | |
Terrible | 11 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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