I have no complaints for my first time visiting Premier Car Supermarket! - I can't remember the salesman's name but he was brilliant, there was no hard sell and once I was happy to go ahead with the car I found the whole process to be quick and easy, it's like I was in and straight back out. Me and my partner have had a lot of time to drive our Volvo with it being our daily car and it's been great. If I was to visit this dealership again I wouldn't change anything.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Quick and easy 😊
Victoria, Great to hear you are pleased with your new Volvo. Thank you for the five star review.
Jihad was very helpful while I was looking around the Skoda Octavia, he helped to answer some of my questions about the car before I took the car out on a test drive because I didn't want to waste either of our time. I was happy to go ahead with it, so we arranged to pick it up 3 days later, and everything was ready on arrival. Great and honest customer service all the way through.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Great customer service
Mr S, Thank you for your feedback "Great and honest customer service all the way through".
For my first time buying from Premier Car Supermarket, I was very impressed with how efficient the team was, from the initial enquiry to me driving the car home. I can't remember the salesman's name, but when they were talking about the added extras like warranty, etc... and I declined them, they weren't mentioned again, so I wasn't forced into getting something I didn't want to. I've had my Ford Fiesta ST for a while now, and I'm loving it. I never give top marks because there is always room for improvement, but I would happily come back here if there was a car of interest.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Ford Fiesta ST
Alex, Thank you for your detailed review and 4.6 Stars. We will aim for 5 stars next time.
Purchasing the car for my partner couldn't have been any more straight forward! - It was a while ago so I can't remember the name of the salesman but I want to say a big thank you for the no pressure approach to selling me her Toyota Aygo. I've not heard anything negative about the car so I'm assuming everything is okay. I would happily return to get a car for myself if I was ever in the market for one.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to I would happily return!
"I would happily return!", Maurice thank you for the great positive review.
Personally I don't know too much about the car that was purchased from here because it's my sons. I did go with him on the day to collect the car and I was very impressed with the service we both received, plus there was no delays with the handover.
Reviewer has confirmed their email address
Aftersales in response to My sons new car
"My sons new car" James, thank you for taking the time to leave positive comments on your visit.
No news is good news. My husband dealt with the initial sale of the car, all I had to do was tell him which one I wanted and he did the rest. He never mentioned anything in particular about the service he received, so as far as I'm aware it was straight forward. Since the weather hasn't been great I've not managed to go on any big trips just yet but fingers crossed as the weather gets better I can get out in it more.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to No news is good news
"No news is good news" Angela, thank you for taking the time to leave a positive review.
Josh was great! - He really took his time to talk me through everything about the Audi Q2 that I was interested in and he made the whole process easy peasy. Once I was happy with the car, I left it with him so they could add a fresh service and arranged a day for me to collect it. On the day of collection it was nice to see that the car was valeted and ready to go.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Easy peasy
"Easy peasy" fantastic review and kind words for Josh, thank you Harmonee.
I was in the market for a Seat Arona for a while, so I had a look on Autotrader and that's when I came across one at Premier Car Supermarket, which had the exact model I was looking for and within my price range. I had a quick look through the description, and everything sounded spot on. So I made my way down to the dealership and since I didn't make an appointment, I thought the team did really well to fit me in the slots that they had available to allow me to take the car out on a test drive. To this day the car is running well, so I'm happy.
Reviewer has confirmed their email address
Aftersales in response to I finally got a Seat Arona
"I finally got a Seat Arona" Suzann, great to hear we had the car you were looking for and the sales team looked after you. Enjoy your new car.
If I were going to get another car from here, then I would want the sales process to go exactly the same way this time around. I've got ADHD so my memory isn't the best but the salesman was great. When I walked into the dealership I told him exactly what I was looking for in a car, he went away and found me Hyundai Tucson. I wasn't to sure about it at first but after taking it out on a test drive it turned out to be the perfect car I needed. It has loads of space which will be good because it's a car for the family, it's reliable and I live in a hilly area but the car is able to tackle these perfectly.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Amazing family car
"Amazing family car" Samantha, great review. It is so pleasing to hear our sales team looked after you well. We wish you many miles of safe motoring in your Hyundai,
It was a while ago that I purchased my Ford Focus from here here so I can confidently say that it has been a great purchase! - 3 months in, and I've not had a single issue with the car since driving it away (touch wood) I can't remember the salesman's name's but all of the lads were great, they were very patient while I made my decision because I think I came back to view it at least 3 times to check the boot space could fit a wheel chair in, but on the 3rd time I realised it had a dog guard in and that's why the space was looking too small. Overall, it was a straight forward process and I would happily come back in the future if I was in the market for another car.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to They have some great lads here
"They have some great lads here" Julia thank you for taking the time to leave a great review.
Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.
We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 775 | |
Very Good | 138 | |
Average | 2 | |
Poor | 6 | |
Terrible | 11 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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