I have had a very positive experience dealing with Premier Car Supermarket, I was suppose to be dealing with one salesman but I believe he had a family grievance so I had a different sales advise taking care of the sale who was equally as brilliant. All in all, I am very pleased. 5 stars.
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Aftersales from Premier Car Supermarket - Derby in response to Very positive
Richard, thank you for taking the time to leave us a five star review! It's pleasing to hear that you had a brilliant experience with us.
Premier Car Supermarket was great when buying my VW Tiguan, everything is running seamlessly with the car and its just as they described it to me. I am currently just waiting on the switch for the wingmirror and then we will be away. I have been impressed with the way the sale went and the customer service was provided at a great level. No issues and a fantastic buying experience.
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Aftersales from Premier Car Supermarket - Derby in response to A good experiance
Thank you for taking the time to leave us a review Seyyed, really pleased that you had a 'fantastic buying experience'!
I'm delighted to report that everything is running smoothly with my car purchase. I'm finding it to be a lovely vehicle and thoroughly enjoying the driving experience. The customer service I received was top draw, the staff were not only helpful but also very friendly. The dealership was clean and tidy and so was the new car, adding to the positive experience. it's been a really good experience overall and one I'd recommend to friends and family.
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Aftersales from Premier Car Supermarket - Derby in response to Top draw customer service
'Customer service was top draw'. Brilliant review Alison, thank you for the five stars. It's always pleasing to hear that our customers have had such a pleasant experience with us, we're all glad you're delighted.
My experience all round has been pretty positive. We got off to a slightly rocky start but Craig soon got everything all sorted. I got to the dealership, the customer service was excellent, Junaid truly took me under his wind and really looked after me. The car itself looked amazing and I couldn't have been any happier with it. On the day of collection there was a little waiting around but nothing major. On my way home and EML flashed up but as soon as this showed I got in contact with the dealership straight away, at this time I was quite worried as I live a fair few hours away from Derby (Where I picked the car up from), after telling Craig about the EML light he said that I could take it into the garage near me and get it sorted and they would cover the cost. In all fairness, PCS have been brilliant, they have sorted everything they said they would. Every second hand car has issues but it's all about how the dealership deals with the issues. I would happily rate 4/5 stars, no one is perfect but they have been excellent in resolving any issues! I am still very very happy with my car, with how Craig delt with the hiccup and how fast he got everything resolved. I would highly recommend PCS Derby with no hesitation and I would happily consider coming back here for another car in the future.
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Aftersales from Premier Car Supermarket - Derby in response to I would highly recomend
Terri-anne, thank you for your transparent and honest review. Like you say second hand cars can come with slight issues and we're so pleased that we got this sorted fast and efficiently for you! Thank you for your kind words for our staff. We look forward to welcoming you back for any future purchases!
I am very happy with Premier Car Supermarket and I have gone as far to recommend them to all my friends. The prices they offer are so much cheaper than anything local to me, Raj was so lovely and outstanding with his customer service and attention to detail. I bought a little VW Up as I needed something compliant with ULEZ. The car runs really well, looks really nice and I couldn't be happier.
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Aftersales from Premier Car Supermarket - Derby in response to Thank you Raj, Thank you Premier Cars!
Dina. Lovely review, thank you. We're pleased that Raj was helpful in the purchase of your new Up!
I would like to thank the whole team at Premier Car Supermarket for providing such an attentive and professional service. I felt like every question I had was answered, every concern addressed and I felt valued in my experience. I had an issue with the aircon and the passenger door locks which were fixed the very same day the issues were highlighted, I love the Audi A4 aesthetic, from the front the car looks stunning and the interior feels really classy and luxurious. I am very happy with the car and even happy with the customer service provided by Premier Car Supermarket!
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Aftersales from Premier Car Supermarket - Derby in response to wonderful service, big recommendations!
Such a wonderful review, thank you Rugare for your kind words. We're glad you had a pleasant experience with us and that you're happy with your A4!
My daughter is driving the Kia Picanto we recently purchased and she likes the car a lot. It is nice and nothing bad to say this far. Very nice time down at Premier Supermarket, very helping. 👍
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Aftersales from Premier Car Supermarket - Derby in response to 👍
Vincenzo, brilliant review - thank you for the 5 stars. Really pleased your Daughter likes her new car!
During the time of the purchase of my new car ( Audi Q3) what caught my attention was how nice the staff were by answering all of my questions and giving me the time of day to answer them all. Not all dealerships are quite like this, I did ask a lot of questions. They have a very helpful team on shift at the time. The team had good product knowledge and I didn't ask anything that they couldn't answer, they were great. The car was very very well cleaned and presented better than I could imagine. I had a really great experience, I can't recommend highly enough.
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Aftersales from Premier Car Supermarket - Derby in response to Presented wonderfully
Wonderful review Emily, thank you for the five stars and kind words for our staff. We're glad your expectations were met and your experience with us was pleasant!!
I can actually say that the Hyundai I10 we purchase is running nothing short of perfect. I have not had one issue at all and it's not so often buying a car goes as smooth as this. I met a few members off staff and all of them were lovely with us, asked if were were ok, asked if we needed anything, always on hand to help. This was such a great experience all round! I know for a fact that we would happily purchase another motor from Premier Car Supermarket.
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Aftersales from Premier Car Supermarket - Derby in response to An easy 5 stars
Thank you Katie for your 5 star review. We're all pleased that your I10 is 'nothing short of perfect'! Thank you for your kind words for our staff too. We look forward to welcoming you back for any future purchases!
I am not a car man, I don't really bother too much about cars unless its a Landy or a Jag. I don't get the fanciest of cars for me its means of transport. My little Mini is driving ok. I am going to rate a 4 stars because no one deserves 5 stars. If they did magic tricks I would gave them 5 stars. I am a grumpy old man but I had an ok experience. For me to be saying things ok, this means it was great but I'm not going to say that. The car gets me to work, and gets me home to my lovely wife and that is all I use it for. Your lucky I picked my phone up because I don't usually do this because I don't really know what to do. Here is my review. Premier car supermarket. I guess I'll say thank you for the Mini and a GREAT service.
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Aftersales from Premier Car Supermarket - Derby in response to Fine
Crispin, thank you for your great review. We're glad you picked up your phone and your Mini is practical for you! Hopefully we'll see you again for any future purchases :)
Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.
We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 775 | |
Very Good | 138 | |
Average | 2 | |
Poor | 6 | |
Terrible | 11 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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