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Every question I asked I got an answer to. I have no complaints about the whole process. The customer service was absolutely a solid ten. There was no hard selling and they ran me through everything to make sure I had all the information before leaving with the car.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Very knowledgeable
Alex, great review we will take a "solid ten" every day. Thank you.
Spot on customer service, had a great experience and the Corsa is exactly as I wanted.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to ⭐👌
Joshua, great review thank you.
The vehicle was everything as described in Autotrader. The purchasing experience from inception to completion was impressive as the Sales man Junaid was efficient and professional throughout. I would therefore have no hesitation in recommending both Premier car supermarket and Junaid.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Car was exactly as described
"Car was exactly as described" Gary thank you for sharing your experience it is great to hear that Junaid looked after you well.
I’m absolutely thrilled with the van and couldn’t be happier. Everything about it has been perfect, and I’ve found no faults so far. The driving of it has been fantastic, and it fits exactly what I was looking for. The customer service was excellent—no pressure at all. The process was straightforward and relaxed, making everything easy. They pulled the van out for us and let us take it for a test drive, which sealed the deal. I loved the van from the moment I drove it, and I feel like I got a fair deal, especially after looking online. What’s even better is that we only lived a few miles away and didn’t realize such a great dealership was right on our doorstep. It's nice knowing there's someone local you can trust, and the reviews were great prior to heading down, which influenced us to check them out.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Great dealership right on our doorstep
"Great dealership right on our doorstep" Andrew, thank you for sharing you experience. Van sales a quite new to us so the feedback is very important for us to deliver a great experience.
Very happy with my experience, and everything went incredibly well.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to ⭐⭐⭐⭐⭐
David, Thank you for the 5 star review.
Customer service was great. Junaid took the time to find the locking nut and was well aware of what I was looking for. I travelled down, and the process was quick and efficient—paperwork and questions were handled thoroughly. He handled the test drive and talked me through everything I needed to know. All is well; there are no issues to my knowledge, and everything is running smoothly.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Junaid 👌
"Junaid 👌" Adam, sounds like you had a great experience. Thank you for the review.
The Ford is driving well. Customer service was great. The test drive was straightforward, and Junaid made the entire process simple, explaining everything thoroughly. Overall, it was a generally great and friendly experience.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Happy customer
"Happy customer" Jake thank you for the review, it is good to hear everything was straightforward.
Still happy with the Corsa, no problems; it's lovely. Customer service was amazing—really helpful and not overbearing, which made me want to buy a car from them. I saw the car I wanted online, and the pictures matched up. It was missing a parcel shelf, but when I mentioned this to the salesman, he sorted it out immediately. Raj handled the test drive and explained everything very informatively, with no pressure at all, which I really liked. The handover process was easy, with simple paperwork and just a few questions about address and name. It was all just very straightforward.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to not overbearing at all
Jessica, We are pleased to hear you are enjoying your Corsa, thank you for your review it is good to hear that you were looked after.
So far, everything has been going well. The customer service was brilliant. I was assisted by Raj, who was particularly helpful. My previous car had been written off, so I left a deposit, and Raj was very accommodating and pleasant. He gave me an overview of the car, offered a test drive, and gave me the space I needed to make my decision.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Ace customer service
"Ace customer service" David, thank you for you review and kind words for Raj.
The car is great, and everything is going well so far. The customer service was brilliant. The salesperson who assisted me was incredibly helpful, especially since I was exchanging my previous car. There was an issue with the paint being the wrong colour, but he went above and beyond to resolve it, which I really appreciated. The test drive was smooth, and I felt comfortable with the controls and the overall process. The salesperson was very informative, walking me through both the paperwork and the car's features. I was offered the chance to test drive several different cars, which was nice given the large range available. I ended up with a really good deal that felt fair. I would definitely return to this dealership and recommend it to others.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to lots of options
Nicola, Thank you for taking the time to leave a detailed positive review of your experience.
Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.
We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 766 | |
Very Good | 134 | |
Average | 1 | |
Poor | 6 | |
Terrible | 12 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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