90% Reviews
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94% Recommend
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920 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
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920 reviews from our car dealer reviews community

Leave a review for Premier Car Supermarket - Derby
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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service very friendly and helpful staff plenty of cars to choose from.

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Aftersales from Premier Car Supermarket - Derby in response to Great service

Brilliant review we are pleased you enjoyed you visit to Premier Car Supermarket

"Good service"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car in January and in February had problems with it. Premier sorted the problem but then it happened again twice. Josh at Premier was very helpful and they booked my car in at Jaguar who then fixed the problem and premier were very good and supported me through the whole experience. Many thanks. Good service

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"Waisted my time and money "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid them intended to buy a car Skoda MV66OEU, paid a deposit and purchase a train ticket non-refundable called them 2 days before on sat and spoken to one of the sale rep Alex ( Not a very best experience, didn't find him polite and helpful) and raised my concerns in short Doggie people and they don't care the time and money you spend with them instead they just money grabbers. Feel free to buy an expensive ride unless you want problems, no aftercare, and worst customer services.

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+1 Found this review helpful

Alex milton in response to Waisted my time and money

Hello, I wouldn’t normally respond to something like this personally but it was myself who dealt with you from the beginning, How you can make such comments is beyond me. I could have done no more for you. You asked me for a description of the vehicle and I gave you an honest description, You decided there was something wrong with it before you came to our site and brought up a figure of £1200 to fix a problem with the vehicle that didn’t exist. The car had failed its mot on 2 very simple items and then had passed after the repairs were carried out. Cars do fail mots, it’s quite common. How you can comment on anything when you have never actually seen the vehicle is again beyond me, we have now sold the car and the customer is very happy with it. You would get on far better with the purchase of a vehicle if you simply listened to what you are being told.

"SHOCKING "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 18K car , needed 2 new tires , front pad and a full service at a cost of £700 and to be honest they did not care! NEVER AGAIN WILL I USE THIS DEALERSHIP

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+1 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last week I bought my Nissan Quashqai from Premier car supermarket. Salesman Kyle made it so easy. No pressure. Very relaxed. He was very efficient with all the paperwork. Showed me all around the car and all the gadgets. Would highly recommend.

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Aftersales from Premier Car Supermarket - Derby in response to Great service

5 Stars Thank you for taking the time to leave a review.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend! Great customer service! Quick and clear communication with Josh who also made it a smooth easy process. Very polite, helped & good efficient service overall. Thank you.

Aftersales from Premier Car Supermarket - Derby in response to Great service

Fantastic detailed review thank you .

"Dealer review "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Renault Kadjar from pcs the salesman josh was really good didn’t pressure us but answered all questions went to collect car josh was very efficient was a pleasure dealing with him very happy G

Aftersales from Premier Car Supermarket - Derby in response to Dealer review

Fantastic detailed review thank you .

Aftersales from Premier Car Supermarket - Derby in response to Dealer review

Thank you for your review we wish you many miles of safe motoring

"Professional, efficient service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I recently bought a four year old Seat Ibiza FR from PCS. I found Josh, the salesman, helpful, courteous and professional. We were very interested in the car on our first visit but he wasn't too pushy and we came back and put a deposit down on the second visit. The car was spotlessly clean and tidy when we went to collect and the few minor issues had been rectified as promised. All good so far and I would recommend this dealer and Josh in particular.

Aftersales from Premier Car Supermarket - Derby in response to Professional, efficient service

We are delighted that you had a 5 star experience at Premier Car Supermarket.

"Great service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took our 19 y/o son to get a newer car after his old one had major engine problem. Friendly non pressurised service from Gemma who sorted the viewing and test drive and also arranged the finance deal. New car serviced and valeted for collection the following day.

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Aftersales from Premier Car Supermarket - Derby in response to Great service

Thank you for your review we wish you many miles of safe motoring.

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"After sale problem sorting"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an automatic Skoda Octavia 66 plate estate from this company On 17/06/21 There were 3 issues with the car relating to some cosmetic paint work , sat nav and a missing feature on the car They dealt with the sat nav a couple of weeks back and are going to snag the paint when the car goes in for service Regarding the missing feature on the car the dealership asked me how I would like it resolved They agreed to my proposal without any debate ,they would of course have taken the car back. If I wanted however it's a pretty decent car and I did not think that was the best course of action A company shows its true colours when problems need resolving and I have to say that everything has been resolved to my satisfaction My thanks to Josh and his manager Because of the way issues were dealt with I would have absolutely no hesitation in buying a car from them again The company behaved in a professional and honourable manner. Leaving me with a sense of confidence in the organisation and its staff.

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Aftersales from Premier Car Supermarket - Derby in response to After sale problem sorting

Fantastic detailed review thank you .

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Dealership Information

About Us

Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.

We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.

We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.

We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
920 reviews4.7 out of 5 stars — Rated Excellent
Excellent
766
Very Good
135
Average
1
Poor
6
Terrible
12

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    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    Derbyshire
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    90%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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