89% Reviews
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94% Recommend
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932 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
Leave a review

932 reviews from our car dealer reviews community

Leave a review for Premier Car Supermarket - Derby
Leave a review
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"No hidden surprises "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

While browsing through Autotrader for a Honda Jazz, I found one in fantastic condition at Premier Car Supermarket. I decided to visit the dealership to take it for a test drive, and I quickly realised that it drove just as well as it looked. The team at Premier Car Supermarket was incredibly helpful throughout the process. They answered all my questions thoroughly and explained everything clearly, which made a big difference. Their professionalism and transparency resulted in a really easy and enjoyable buying experience. 

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Aftersales from Premier Car Supermarket - Derby in response to No hidden surprises

"No hidden surprises " Fantastic review thank you.

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"Went above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Aftersales from Premier Car Supermarket - Derby in response to Went above and beyond

"Went above and beyond " Say it all, thank you.

Aftersales from Premier Car Supermarket - Derby in response to Went above and beyond

"Went above and beyond " Says it all thank you.

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"Honest and transparent team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve always heard that salespeople often have a reputation for being pushy and dishonest, but I can say wholeheartedly that this was not at all the case with the team at Premier Car Supermarket. From the moment I arrived, I was met with a team of down-to-earth, friendly individuals who truly made the experience enjoyable. Their relaxed, no-pressure approach was a refreshing change from the typical car-buying experience I had anticipated. Throughout the process, the team was incredibly helpful and genuine. They took the time to listen to my needs and preferences, providing honest advice without any of the typical sales tactics. Their transparency and willingness to answer all my questions made me feel comfortable and well-informed. When it came to choosing my car, I found the perfect match in the Vauxhall Zafira. It’s an exceptional vehicle that meets all my requirements and more. The car has been fantastic in every way, from its performance to its features, and I couldn’t be happier with my choice. I’m genuinely grateful to the team at Premier Car Supermarket for their outstanding service and for making the car-buying process so positive. 

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Aftersales from Premier Car Supermarket - Derby in response to Honest and transparent team

"Honest and transparent team " David, Thank you for taking the time to leave such a detailed 5 star review.

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"Huge thanks to Kyle "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can’t thank Kyle enough for his outstanding assistance during the purchase of my Mercedes CLA. His support was invaluable throughout the process, and his professionalism made the experience smooth and enjoyable.

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Aftersales from Premier Car Supermarket - Derby in response to Huge thanks to Kyle

"Huge thanks to Kyle " Thank you for your review and kind words for Kyle.

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"So far so good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Peugeot 3008 I purchased has far exceeded all of my expectations. It’s a fantastic car with all the features that make driving both easy and enjoyable. From its performance to its comfort, it’s truly been a great choice. What really stood out during my experience with Premier Car Supermarket was the exceptional customer service. The team was incredibly accommodating and went above and beyond to ensure everything went smoothly. Even when I encountered some issues with sorting out my finances, they provided reassurance and support throughout the process. A special touch that I greatly appreciated was when they offered me a cup of coffee while I worked through the details. This thoughtful gesture made a real difference and added a personal touch to the service I received.

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Aftersales from Premier Car Supermarket - Derby in response to So far so good

Harriet, Thank you for your kind words written in the 5 star review.

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"Couldn't do enough to help "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in the market for a new car, and while searching online, I came across Premier Car Supermarket. Their impressive selection of cars and positive reviews immediately filled me with confidence. From the moment I arrived at the dealership, I was greeted warmly and made to feel right at home. I was given the freedom to browse at my own pace without any pressure, which made the experience very pleasant. Among their fantastic selection of cars, I found a Range Rover that caught my eye. As soon as I saw it, I knew I had fallen in love with it. The excitement of finding the perfect car was palpable, and the team at Premier Car Supermarket made sure to keep the momentum going. They handled everything efficiently, ensuring that all the paperwork and details were sorted out quickly. Thanks to their excellent service, I was able to drive my new Range Rover home in no time. I’m absolutely thrilled with my purchase and the outstanding experience I had.

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Aftersales from Premier Car Supermarket - Derby in response to Couldn't do enough to help

"Couldn't do enough to help " Kara, Great review, thank you for taking the time to leave a detailed 5 star review.

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"Couldnt be happier "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A huge thank you to Premier Car Supermarket for assisting me with the purchase of my new Ford Kuga. From the moment I picked up the car, it has been nothing short of exceptional. The vehicle has met and exceeded all my expectations in terms of performance and comfort. The team at Premier Car Supermarket made the entire process smooth and hassle-free, and their support was invaluable. Their professionalism and dedication were evident throughout, making the experience enjoyable and straightforward.

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Aftersales from Premier Car Supermarket - Derby in response to Couldnt be happier

"Couldnt be happier " Peter, great statement, it is good to hear you had a pleasant visit.

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"As described "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

During my search for a new car online, I found a Mercedes C-Class that immediately captured my attention. I was delighted to see that the car matched the description perfectly and, in fact, looked even better in person. This initial impression was very promising. The team at Premier Car Supermarket was exceptional throughout the process. They promptly arranged a test drive, which was a crucial step for me. Once I got behind the wheel, it became clear that the car was everything I had hoped for and more. The driving experience was smooth and enjoyable, further cementing my decision to purchase. From start to finish, buying from Premier Car Supermarket has been a genuinely refreshing experience. The professionalism and efficiency of the staff made the entire process straightforward and pleasant. They were attentive to my needs, answered all my questions, and ensured that everything went smoothly. I’m thrilled with my new Mercedes C-Class and the level of service I received. I’ll definitely be recommending Premier Car Supermarket to friends and family, as they’ve proven to be a top-notch dealership that delivers both quality vehicles and outstanding customer care.

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Aftersales from Premier Car Supermarket - Derby in response to As described

"As described " Robert, Brilliant review thank you.

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"Spot on 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Aftersales from Premier Car Supermarket - Derby in response to Spot on 👍

"Spot on 👍" Thank you.

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"First class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My first experience buying from Premier Car Supermarket has been truly wonderful. I went to them with the goal of purchasing a Nissan Juke and part-exchanging my old car. They provided me with an excellent deal, offering a fair price for my old vehicle, which made the purchase of my new car even smoother. The team at Premier Car Supermarket was exceptional. They created a relaxed and comfortable buying experience, making the entire process enjoyable and stress-free. When it’s time for my next upgrade, they will definitely be my first choice.

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Aftersales from Premier Car Supermarket - Derby in response to First class

"First class " Andrew, Thank you for your first class review.

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Dealership Information

About Us

Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.

We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.

We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.

We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
932 reviews4.7 out of 5 stars — Rated Excellent
Excellent
775
Very Good
138
Average
2
Poor
6
Terrible
11

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    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    Derbyshire
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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