All of my transaction was done online, due to covid 19. I had physically, not seen the car, only photo's on the website and additional ones the sales staff provided. Car was delivered to my house. Had some initial issues, brake light not working and a slight scratch.. All this was resolved and I'm more than happy with the car. Big thank you to Nigel for providing an excellent service. I would recommend pcs Derby.

Got a great price on a BMW 3 series, Was seen by Josh who was knowledgeable Etc. However on collection car only had one key and two major recalls by BMW that were not dealt with prior to me collecting the car. I would buy from PCM again as the cars are great value - just don’t expect the checks attention to detail or customer care / love you would receive from a dealership or major car supermarket :)

So happy with our new car 🚙 Sean was an excellent sales person from start to finish. Not too pushy like some garages can be. We feel like we got excellent value for money and are really happy with the purchase thank you. Becki and tom

Raj was very helpful and polite and friendly. We were very happy with his and the service of Premier Car Supermarket. Would recommend this to friends and relatives. even though it is approx 2 hours drive from us, it was worth it. Keep up the good work guys! And thanks again Mandy n Martin.

Raj at the Premier Car Supermarket is a super polite and amiable sales person looking to meet your needs.

Bought the car last week from Premier Car Supermarket, Rajon was very helpful and supportive. The process was smooth and quick and I couldn’t ask for better customer service! Highly recommended

I found Josh at Premier Car Supermarket very helpful.

First impressions of Premier Car Supermarket are good. Their showroom is very swish and modern, so I had high hopes as I stepped out of the taxi to seal the deal on a car I'd seen online. I was offered a coffee and a seat when I went in. Sadly, however, it went down hill from there. I checked out the car. On dear! There were a number of small issues which, over the phone, where not mentioned to me by the salesman (who was now on holiday). Couple of small dents in a door, a cracked speedo binnacle, no badges on the wheel centres, they'd managed to loose the V5 log book (least that's what I was told) and only had one key. (A replacement would cost £250) On top on that the car was dirty inside and out, nothing winds me up more than buying someone else's dirt. When your paying £11K for a car, if your like me, you do expect better. The staff, while seemingly friendly, where obviously disinterested. When I pointed out my disappointment they were, at best, sympathetic. When I asked for a small price adjustment they said 'no!. Prior to this, I'd noted the car had needed a service, I asked if that would be completed before the sale, they said it would. At the showroom I was shown an internal letter headed A4 sheet of paper suggesting the service had been completed. I later has cause to seriously doubt it had been. How, having travelled by train and two taxis to get to the showroom I was faced with having to make the trip back the same way or buy the car and put those things right myself. This is what I did. I spent £1300 putting the car right. I'm sure they would say, in their own defence, nobody forced me to buy the car, I had the option to walk away, which is true, but that kind of mentality is what I'd expect from a back street car dealer. not a car dealership calling itself Premier car Supermarket. Still, you live and learn.

We purchased a car from distance. The garage informed us it had no marks on the body work, no damage and the vehicle would be taxed. When we received the car we found the body work damaged and rusted and the vehicle not taxed. When we complained to the garage, we have been given the run around and no repair for the vehicle. Here we are 9 weeks down the road with a rusting car with body damage and Premier Car Supermarket ignoring us as they have the money. Next stage is court action. I gave 1 star as this is the lowest star rating but I would rather give no stars.