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Hi Premier, I must admit, the car is taking a little getting used to, I am not used it it yet. Coming from a Peugeot 207 to this Toyota is a big change for me, for starters its got a 6 gear gear box which I have never had before. All of the new/getting used to bit aside I do enjoy being behind the wheel. Everything so far is so good. The staff were very kind towards me and were very helpful and I did really appreciate that. I would certainly use again when this car is a little older and as and when I am wanting a new car I would come here again. I must just address that, no matter how excellent a place is i will never give full marks to anyone, ALWAYS room for improvement no matter how big or how small, if there was anyone I would even consider giving full marks too then it would be these guys. Thank you so much.
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Aftersales from Premier Car Supermarket - Kettering in response to Premier Car Supermarket
"Premier Car Supermarket" nice detailed review Julie, we will aim for the 5 stars next time.
We have been down to Premier a fair few times now and purchased a couple of cars, the reason we are returning customers is that they are always very helpful and if anything goes slightly sideways with the car they are on it straight away with getting it sorted. The thing that people don't realise is that, yes, Premier sell very very high end cars but they are all second hand and the small chance that something does need fixing on a car its wear and tare, this is what people don't realise. We have purchased many times and had an issue once or twice and that's about it. Not a lot of car dealers would actually do this for you, they would just tell you its sold as seen and leave you to it. As I said, I will always thank these chaps and be a returning customer as Raj is just the most helpful lad and the aftersales department do not mess around.
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Aftersales from Premier Car Supermarket - Kettering in response to Returning for Raj :)
Anne, always good to hear from a repeat customer. great review of sales and aftersales thank you.
Very welcoming, very comforting and a pleasure to deal with.
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Aftersales from Premier Car Supermarket - Kettering in response to A pleasure to deal with
Thank you for your 5 star review.
Oh my lord wow. Ok so, I'm so excited to write this review. So first we have a Renault Capture now we have a Peugeot and I LOVEEEEE ITTT!!! Firstly, every time I get in it is surprises me with a new thing that it does. When we first got it we was driving and it and it was constantly like 'it does this it does that,wow it even does this, amazing it does that, we didn't know it does this'. this week our new find was that when you are on the motorway in the dark it puts on its own lights and dips them when they need to be dipped!!! How amazing is that! The car has so so many toys inside it and its just perfect and soooo new! We are absolutely THRILLED to the moon with it. The customer service was...- there is no words for it but ill try my best to say everything... Firstly we didn't feel badgered, it was so nice to walk around, take our time, there was no pressure but on in the slightest. It was a lovely experience from start to finish. I loved the nice chilled and relaxed atmosphere that was around the dealership. It was such a lovely experience from start to finish, we was well informed at all times, the car was delivered on time. The staff explained everything that could be done ad everything that could be done was done. Hands down, very very VERY pleased with everything. This is a car selling experience that YOU WANT to have, very easy. I'm thrilled to bits! 5++++++ stars
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Aftersales from Premier Car Supermarket - Kettering in response to Thrilled to BITS!
"Thrilled to BITS!" Caroline wow what can we say, brilliant review thank you.
I originally came down to Premier to have a look at what Jukes they had in, Until I saw a beautiful beautiful Fiat 500L 7 seater that I couldn't just not say no to. I just saw it and instantly thought 'omg i love that, I want it'. It was like love at first sight , if you don't feel like this about the car from the moment you see it then its not the right car for you!! I have had a Fiat before but nothing quite like this Fiat! The lovely man dealing with ( I am so so sorry that I can't remember the name) he was incredible, really honestly so amazing, super lovey and did most of the work for me. He really took the stress of my shoulders and did everything they could do for me. These guys truly went above and beyond for me. The best car from the best dealership! If I can only rate from 5 stars then I will be giving them a 6! 💗
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Aftersales from Premier Car Supermarket - Kettering in response to Love at first sight
"Love at first sight " 6/5 it doesnt get any better than that. Thank you Marie.
The Juke is running well, very pleased and very much enjoying being behind the wheel, it's something a little higher up on the roads. The Sales advisor I was dealing with was kind, helpful and most of all really friendly.
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Aftersales from Premier Car Supermarket - Kettering in response to Nissan Juke
Amy, thank you for taking the time to leave a review.
I genuinely could not be happier with the customer care that was provided for me own at Premier Car Supermarket, this is the second time I have used these outstanding guys, this time I came to purchased a lovely Qashqai and I can't fault them. I bought the car a couple of days ago and I had found that the aircon was slightly off- it just needs regassing I called them up and the got me booked in faster than ever with no quibble. What pleased me was that on the first time I came down to Premier Car Supermarket I used a different member of staff but on my arrival the chap who dealt with me last time recognised me straight away, which was a lovely personal touch and made me smile. I am over the moon and I would absolutely come back without any hesitation! 😁
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Aftersales from Premier Car Supermarket - Kettering in response to Used 1 time, 2 times and id use again
Ian, brilliant to see returning customers leaving a great review. Thank you.
The process went better than I though, considering I had never used Premier Car Supermarket before, I put my trust into them and I can't say I'm disappointed. All parts of the sale ran just like clock work and felt like a smooth run with no hiccups along the way. With the help from the great staff that work behind reception the experience was made stress free. The Sportage is great, Thank you for selling me a great, reliable car that runs good as new!
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Aftersales from Premier Car Supermarket - Kettering in response to Great staff around
Esther, thank you for your 5 star review.
Well impressed with the outcome, what stood out to me was the smoothness of the process, it was a really fast and easy. One moment I was car shopping on Autotrader and the next I was down at PCS buying my A- Class. Its something quite new to me but I do really like it as it is a brilliant car. Well impressed.
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Aftersales from Premier Car Supermarket - Kettering in response to I am well impressed, I love the A Class
"I am well impressed, I love the A Class" great review Tony. Thank you.
I could not be happier with the Premier Car Supermarket staff/ team, from the very start they had been excellent, really bent over backwards to sort me out! I came down after searching on Auto Trader for an Alfa Romeo, I mean I was going to purchase a second hand ALFA Romeo keep in mind, we are talking about a ... second hand car. I had a few slight issues, but its okay... these things happen. Alfas are not the most reliable cars and wear and tare happens on second hand cars... THIS IS NOT THE DEALERSHIPS FAULT. I am best impressed with my choice and I'm pleased most of the leg work was done for me, I could just sit back and relax. Over all, I am highly satisfied and I can not grumble in the slightest. Thanks a lot.
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Aftersales from Premier Car Supermarket - Kettering in response to Can not grumble!
Aston, thank you for your honest review. Great to hear you are pleased overall.
Premier Car Supermarket offers low prices, great quality, superb value for money vehicles. We started in 2005 in Leicester, opened our current site in Derby in 2016 and our Kettering site in 2023. We look forward to welcoming you at one of our sites soon!
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Buying from us couldn’t be easier. When you see a car on our website that you are interested in you can secure the car for a nominal reservation fee until you are able to visit us in person. Customers have told us they really like this option as it avoids disappointment and unnecessary travelling. The reservation fee is fully refundable.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 160 | |
Very Good | 44 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Premier Car Supermarket - Kettering
Linthorpe Way
Kettering
Northamptonshire
NN14 1EZ
Mon | 09:00 – 18:00 |
Tue | 09:00 – 18:00 |
Wed | 09:00 – 18:00 |
Thu | 09:00 – 18:00 |
Fri | 09:00 – 18:00 |
Sat | 09:00 – 17:00 |
Sun | 10:00 – 16:00 |
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