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Everything has been running smoothly with my car, and I've been pleased with the choice I made. Josh and Oliver both provided excellent service, demonstrating equal levels of helpfulness and competence. They handled my concerns with care and efficiency, leaving me satisfied with their assistance. The service provided by Josh and Oliver was commendable, and their helpfulness was a significant highlight. Overall, I rate my experience a 4 out of 5. the quality of service and the professionalism displayed by Josh and Oliver were noteworthy and greatly appreciated.
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Aftersales from Premier Car Supermarket - Kettering in response to Left feeling very satisfied
Thank you for your positive review Majid!
Josh really showed us the way and guided us through the process of buying our new car (Ford Focus). Josh was a perfect role model salesman, he was kind, polite and just all round pleasant to deal with. No pushiness, no pressure, just a nice smooth sale. Lets give Josh and this dealership 5 stars, why not? They deserve it after all.
Aftersales from Premier Car Supermarket - Kettering in response to Perfect salesman
Lovely review Carman, thank you for the pleasant words for Josh! We hope you love your focus.
Very happy! All is well and I am very happy with the experience.
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Aftersales from Premier Car Supermarket - Kettering in response to 5 star
We're pleased you had a pleasant experience Benjamin, thank you for taking the time to leave us a 5 star review.
Overall, my experience has been pretty smooth with my car. Had a bit of a scare with an engine warning light a few weeks back, but it disappeared on its own the next day - The car's been running fine since then. Josh, the person I dealt with, was quite helpful and friendly. Honestly, he was brilliant—really knew his stuff. I'd rate his service a 5/5 and definitely recommend him. The only slight bother was the distance from my house, but everything else was brilliant and the car was well worth the long drive. They even noticed and fixed a few minor issues with the car, and I appreciated their honesty in notifying me about it, they got it all sorted before my arrival too, which I thought was great. Overall, a positive experience!
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Aftersales in response to 5/5
Charlie, thank you for your fantastic 5 star review and kind words for Josh,
Thanks to Jodi for the perfect service when buying my car. Jodi was really helpful and friendly and sorted any queries I had. The car is perfect, I love driving it its a great car to drive!
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Aftersales from Premier Car Supermarket - Kettering in response to Perfect new car
Thank you for your 5 star review Nikolas and the kind words for Jodi!
The whole experience was absolutely brilliant, the only reason I have noted a 4* rating is due to the confusion I had when arriving at the dealership and which way to go in, there was a lack of signage. I had seen the car (Dacia Sandero) online but I wanted to see the car first, so I went down to see the car and potentially take it away. Once I found my way in, and met with Jodi, the salesman, he was absolutely incredible. I learned that Jodi was very new to the job but I have to say he was very very friendly and I was so pleased with the service he provided, he is a 5* all day long. He didnt shadow over me when I was looking at the car but he was readily available when I needed assistance, I really liked this approach. I had a little hiccup with an error on the dashboard, I took it back to Jodi, and the team reset the error, its been perfect since! It turns out it a was a lightbulb that was changed on MOT that hadn't registered. Over-all a very positive experience and one I will recommend to others.
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Aftersales from Premier Car Supermarket - Kettering in response to Very positive experience
We're glad you had a positive experience with us Chantal, apologies about the confusion. Thank you for taking the time to leave us a review.
Jodi was really good with information, updates and advice over the phone but unfortunately wasn't there on the day of collection to met in person. I dealt with him throughout the deal and then dealt with a lady on the handover, she was excellent, really informative and helpful. Both sales advisor were brilliant and I can't fault the service levels. The showroom was extremely busy that day and they had struggled with sickness of staff, I can say they handled everything very well and customers were still looked after with a high level of service. The car was just as Jodi described, in a lovely condition and extremely clean and tidy! Over-all I have to rate 5* I'm chuffed with the car and experience of buying with this dealer. I will definitely come back to buy again in the future.
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Aftersales from Premier Car Supermarket - Kettering in response to Jaguar XE purchase
Thank you Chris for your wonderful 5 star review and for being understanding towards unforeseen circumstances. We're pleased you had a pleasant experience with us and you're loving your new car, we look forward to welcoming you back for future purchases!
My Vauxhall Grandland is a very good car I am very happy with my nice new car. There is no problem with the car or the customer service this was excellent, Everybody is very Helpful and friendly… I will give the best score
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Aftersales from Premier Car Supermarket - Kettering in response to The best score
Thank you Stephen for your five star review, we're really pleased you are happy with your new car!
Really happy with how the sale was handled, I would happily return and recommend to others.
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Aftersales from Premier Car Supermarket - Kettering in response to Very happy
Parmasher, thank you for taking the time to leave us a review!
Everything has been perfect! I went to Premier Car Supermarket in Kettering as my previous lease had come to an end and I decided to buy a car instead of taking another lease. This has been a change of pace as I was on an EV before and it's been a long while since I last drove a manual car. I do however, really like my new Vauxhall Crossland, it's perfect for my partner and I in terms of comfort, size and everything in between. I am also really happy with the staff and how well we were looked after at Premier Car Supermarket, the are a company I would comfortably recommend.
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Aftersales from Premier Car Supermarket - Kettering in response to I would rate 100 if I could.
Such a wonderful review Kartik, thank you for taking the time to write this. We're glad you like your Crossland!
Premier Car Supermarket offers low prices, great quality, superb value for money vehicles. We started in 2005 in Leicester, opened our current site in Derby in 2016 and our Kettering site in 2023. We look forward to welcoming you at one of our sites soon!
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Buying from us couldn’t be easier. When you see a car on our website that you are interested in you can secure the car for a nominal reservation fee until you are able to visit us in person. Customers have told us they really like this option as it avoids disappointment and unnecessary travelling. The reservation fee is fully refundable.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Premier Car Supermarket - Kettering
Linthorpe Way
Kettering
Northamptonshire
NN14 1EZ
Mon | 09:00 – 18:00 |
Tue | 09:00 – 18:00 |
Wed | 09:00 – 18:00 |
Thu | 09:00 – 18:00 |
Fri | 09:00 – 18:00 |
Sat | 09:00 – 17:00 |
Sun | 10:00 – 16:00 |
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