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23 reviews from our car dealer reviews community
Leave a review for Premier Motors
Leave a review

23 reviews from our car dealer reviews community

Leave a review for Premier Motors
Leave a review
"Keep going against what is agreed"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst dealership I've dealt with who kept on going back on their word. Had issue with air conditioning which at first they said they will sort but 3 months down the line they never paid up. In addition to that when I saw them face to face they said they will sort the repair on prop shaft mounts. They will get part ordered in which'll take a couple days and then we can book it in for repair. This never happened and a month later had to go through the finance company to get any response. Eventually I heard back and as this is a "normal wear for distance travelled" they flatly refused to do any repairs. Why not tell me at the time that its not going to be done where it can cause far more damage! I would strongly recommend not using Premier Motors as the they keep going back on what they say. If anyone ever wants to use them DON'T!! Find a car elsewhere and stay away from them.

"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top service from premier motors, quality cars and reasonably priced.

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+0 Found this review helpful
"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from here a week ago. Alex was very open and honest about the car before we travelled to see as we live quite away away. It was everything he said. We couldn't get there till the evening so he waited for us. He let us take it for a test drive on our own and absolutely no pressure selling involved. We purchased the car with a 6 month warranty that evening. Great service, nice easy transaction and Would recommend

"Avoid "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Premier Motors. Bought a car and have nothing but issues. The warranty is not worth the paper it’s written on. Alex who sold the car to me has become rude and aggressive on the phone and is refusing a refund, although I’ve done all I can to resolve this. The car is no where near fit for purpose and they do not care. Once they have your money, forget any kind of help. Thanks to the consumer Rights act, I will be getting my money back. Please do not be sucked in by the cheap prices. They are cheap for a reason.

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+6 Found this review helpful
"5 STARS"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service and fair price for my old car, thanks premier motors.

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"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

"Premier Motors is an absolutely fantastic company, and all-round service."

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"Professional and easy to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five star service from Alex ...his humour, knowledge & most of all great patience was much appreciated by an indecisive lone female. Good news is that I finally found the car for me!

"Great car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my car from Premier motors with no problems. 10 weeks after buying my car i had an oil change & was told there was a crack in the thermostat housing. Went back to premier motors who replaced the part under warranty within 3 days. Couldn't be happier with the service they provide.

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"Good experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quality of product and personal email from Premier Motors to thank me for my custom.

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"Lying & thieving"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT EVER BUY A CAR FROM THESE SO CALLED DEALERS, HERE IS A LIST OF ISSUES IVE HAD IN JUST OVER 3 MONTHS. DUAL MASS FLYWHEEL BROKEN 800 POUND TO FIX. PARTICLE FILTER BROKEN 1000 POUND TO FIX. FIRST DAY OF BUYING THE CAR NO HANDBRAKE AND WINDOW WIPERS DIDN'T WORK, ALTHOUGH HAD A FRESH MOT. SOLD A CAR WITH A MANUFACTURER RECALL ON THE CALL WITHOUT TELLING ME. HAD TO CHANG BRAKE PADS WITHING 1 AND HALF MONTHS YET NO ADVISORIES ON MOT. PREMIER MOTORS WILL NOT ANSWER THE PHONE TO ME AND TELLING ME ITS BIT THERE PROBLEM.

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+5 Found this review helpful
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Dealership Information

Premier Motors is an Independent dealership that is based in Welwyn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews2.5 out of 5 stars — Rated Average
Excellent
8
Very Good
0
Average
1
Poor
3
Terrible
11

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  • Contact Information

    Address

    Premier Motors
    113-115 Codicote Road
    Welwyn
    Hertfordshire
    AL6 9TY

    Get in touch

    01438412917
    https://premier-motors.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    26%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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