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Worst dealership I've dealt with who kept on going back on their word. Had issue with air conditioning which at first they said they will sort but 3 months down the line they never paid up. In addition to that when I saw them face to face they said they will sort the repair on prop shaft mounts. They will get part ordered in which'll take a couple days and then we can book it in for repair. This never happened and a month later had to go through the finance company to get any response. Eventually I heard back and as this is a "normal wear for distance travelled" they flatly refused to do any repairs. Why not tell me at the time that its not going to be done where it can cause far more damage! I would strongly recommend not using Premier Motors as the they keep going back on what they say. If anyone ever wants to use them DON'T!! Find a car elsewhere and stay away from them.
Top service from premier motors, quality cars and reasonably priced.
Reviewer has confirmed their email address
Purchased a car from here a week ago. Alex was very open and honest about the car before we travelled to see as we live quite away away. It was everything he said. We couldn't get there till the evening so he waited for us. He let us take it for a test drive on our own and absolutely no pressure selling involved. We purchased the car with a 6 month warranty that evening. Great service, nice easy transaction and Would recommend
Avoid Premier Motors. Bought a car and have nothing but issues. The warranty is not worth the paper it’s written on. Alex who sold the car to me has become rude and aggressive on the phone and is refusing a refund, although I’ve done all I can to resolve this. The car is no where near fit for purpose and they do not care. Once they have your money, forget any kind of help. Thanks to the consumer Rights act, I will be getting my money back. Please do not be sucked in by the cheap prices. They are cheap for a reason.
Reviewer has confirmed their email address
Excellent service and fair price for my old car, thanks premier motors.
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"Premier Motors is an absolutely fantastic company, and all-round service."
Reviewer has confirmed their email address
Five star service from Alex ...his humour, knowledge & most of all great patience was much appreciated by an indecisive lone female. Good news is that I finally found the car for me!
Brought my car from Premier motors with no problems. 10 weeks after buying my car i had an oil change & was told there was a crack in the thermostat housing. Went back to premier motors who replaced the part under warranty within 3 days. Couldn't be happier with the service they provide.
Reviewer has confirmed their email address
Quality of product and personal email from Premier Motors to thank me for my custom.
Reviewer has confirmed their email address
DO NOT EVER BUY A CAR FROM THESE SO CALLED DEALERS, HERE IS A LIST OF ISSUES IVE HAD IN JUST OVER 3 MONTHS. DUAL MASS FLYWHEEL BROKEN 800 POUND TO FIX. PARTICLE FILTER BROKEN 1000 POUND TO FIX. FIRST DAY OF BUYING THE CAR NO HANDBRAKE AND WINDOW WIPERS DIDN'T WORK, ALTHOUGH HAD A FRESH MOT. SOLD A CAR WITH A MANUFACTURER RECALL ON THE CALL WITHOUT TELLING ME. HAD TO CHANG BRAKE PADS WITHING 1 AND HALF MONTHS YET NO ADVISORIES ON MOT. PREMIER MOTORS WILL NOT ANSWER THE PHONE TO ME AND TELLING ME ITS BIT THERE PROBLEM.
Reviewer has confirmed their email address
Premier Motors is an Independent dealership that is based in Welwyn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Premier Motors
113-115 Codicote Road
Welwyn
Hertfordshire
AL6 9TY
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