Be very careful - I would not touch this place with a barge pole. I purchased an Audi S5 from a "friend" in 2014. He had lots of problems with it and thought I could fix them. In the end, I realised what a dog the car was. It needed a new (or refurbished) gearbox, there was a coolant leak, the MMI system kept resetting itself and converting to left hand drive. The aircon compressor was broken and there was an oil leak from the rear of the engine. I sold it at auction with all of the faults listed for £10,000. It is now for sale on Prestige Auto Lounge Website for £14,990!!!

THIS PLACE NEEDS CLOSING DOWN!!! Bought a car from here and all the faults began to unfold within moments of leaving the dealer. Car some how passed an MOT prior to sale; god knows how! The sales staff their are useless, and the aftersales team are just as bad. Getting issues sorted from this dealer is a long and painful process. My advise, read all the reviews before throwing your money away. Better off burning your money than wasting it at this god awful place.

Gear box blew up, turbo faults , and they damaged my car and refused to pay for any repairs or damage ! I have done less than 1000 miles and sold it as scrap 4 month after parting with neally £3k to these people keep your money

Stay away!! Brought a ford Galaxy at the end of May from this garage what a complete mistake that was , I would advise you not to go there as they completely mug you off! We had a mechanic look over it as when we got it as we wanted a full service as the service history was being sent out within 14 days which the sales man wrote down too, but we still haven't received this! The mechanic said the car looked as if it had a scrap engine in it and he said the car is barely legal and should be returned (after 6 days of having it) Prestige Auto Lounge said we had no evidence so then we had to pay £180 for the AA to have a look over the car which he said again it's barely legal and never should of gone through the mot he quoted over £2000 for repairs that are needed now. So we emailed the after sales department with the AA report attached but a young girl called us back saying the manager wanted to engine number like my husband said you've sold us a car which isn't safe and we want a refund under the 30 day guarantee but they still declined. The manager is always on holiday and when he finally decides to answer he is very rude, It should be us being rude not them he put the phone down on us 3 times before he finally answered. It also failed the MOT but two weeks later they've passed it with out doing the work. Please do not buy off of these as we are still fighting to get our refund with three children under 5 we hope this happens sooner rather than later as we need a car! We are waiting for trading standards to call us back but the company don't seem to care the sooner they shut down the better!!!!!! Avoid Avoid Avoid!!!!!!

Absolutely disgusting service from there after sales team. I bought a landrover discovery from them with apparent AA Service and AA Warranty some 2 months later the car has been in the garage 3 times and they have no interest whatsoever it has broken down again and yet again they fob me off. I would not recommend this backstreet outfit posing as a high class car specialist.

STAY WELL AWAY!!! Purchased a BMW worth £15,000 from prestige. But some how I have been driving rubbish curtassy cars that overheated and another that went into lim mode!! Then being told to hire my own curtassy car. Had enough of these people, never call back when they say they will never solve problems and just pass you over to someone els. DO NOT BUY!!!

I thank my lucky stars I did not sign on 3 attempts at buying a car from this used car lot. 1) BMW 525i had a loud knocking sound from engine. They acted as if they were hearing it for the first time when I highlighted it to them. They said would take the car to the garage. 3 weeks later I got a call that the car was ready. By that time I had got another car elsewhere. 2) BMW 330i the car was very underpowered the trim was loose and made annoying squeaks and rattles on rough surfaces. 3) BMW 525d fuel fumes filled the cabin on a short test drive. They said they would fix it if I wanted it. I said no and walked away again. Moral of the story: walk away at the slightest hint of a problem with these guys.

AVOID - The only reason I give this dealer one star is because I cant give it a ZERO - please, please do not be taken in by the cars you see on the website or at the dealer. The worst experience I have ever had left in tears and I can hold my own!!!. Im so thankful I walked away - reading these reviews I realise how lucky I am - AWFUL, DODGY.

DONT EVEN THINK ABOUT USING THESE !!! My son bought a car from here with hard earned cash. The day after it was bellowing out smoke, loud knocking on the front wheels, advisories on the MOT which they assured him had been fixed. He took it for a full inspection to find a long list of mechanical faults. He rang them straight away to get the problem sorted to be totally ignored and left on hold, this went on for days. He finally threatened them with trading standards surprise surprise he got a call telling him to take the car back. I followed him to bring him home but he made me wait outside as i wanted to rip their heads off. My son, his partner and my 6 month old grandson were travelling in a death trap and this made me so angry that they just didnt care. They told him the money would be in his account by the next day. Was it . . . Obviously not. He continued calling and emailing to be left holding again. He then said that he would go and wait in the showroom til it was. I am glad i didnt go in as i put potential customers off outside by explaining how my son and obviously others had been treated. It was a red audi A3. Think before using these cowboys and that is being polite. .