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456 reviews from our car dealer reviews community
Leave a review for Prestige Cars Berkshire Ltd
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456 reviews from our car dealer reviews community

Leave a review for Prestige Cars Berkshire Ltd
Leave a review
"Great deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very transparent deal and I got the car I wanted for a good price. Car was as described and friendly staff when I got there. A+++

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+0 Found this review helpful
"Shocking"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After traveling 12 hours and 450 miles by train to buy a porsche boxster I arrived at a place where cars come to die.car had been keyed,filthy covered in pigeon poo and in a sorry state.I wouldn't buy a dust cap from here..read the reviews..two wasted and expensive days for nothing..buyer beware.

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+4 Found this review helpful
"Bentley GT"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a terrible experience, the car was dirty when I came to collect and had zero fuel despite saying in ad that they would put a full tank. Serious problems like brake discs (how did it get fresh mot) and radiator is caved in and hardly working needing expensive repairs Prestige Cars Berkshire were unhelpful and uninterested, they say I am not covered by consumer law because I am a business. they don't want to know although all I was asking is £800 contribution to the repairs of over £2000 + I am disgusted by them, they are dishonourable, I paid full price with no discount. hopefully what goes round comes around.

Staff from Prestige Cars Berkshire Ltd in response to Bentley GT

Hi, We would like to start off by saying we are sorry to hear about your experience - however - after looking into this we can see from our records this was a trade sale between your motor trade company and ours. We pride ourselves with the name that we carry in the motor industry and always do our level best for customer satisfaction. We provide retail vehicles at very competitive prices throughout the UK. All vehicles are checked prior to delivery and prepared for their new owner but in accordance with the age and mileage of the vehicle. Thanks. PCB.

"Iveta"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my audi A4 few days ago and I am very happy with the car and service. I booked a test drive first to see if I like the car or not and then I paid a deposit because I was still waiting for the money to come on my account. That wasn't problem at all for them! The communication was great and they responded very quickly. The actual day when I came to pick up the car, everything went smoothly and it didn't take long and I was leaving in my new car! Next day I took the car to a service for a full check up to make sure everything is ok and there were no hidden faults and actually they said it's a very good car. I was very pleased! Only one negative thing I would say is, that the car wasn't as clean as expected, but other than that I am very happy! Thanks!

"Shanola"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service overall but my car was dirty and they didn't have anyone to clean it on the day that I wanted to drive it away but having said that I would definitely use them again.

"manminder"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy with the purchase of my car, would happily recommend to others

"Monty1990"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arranged an appointment to view the car, when I arrived it hadn't even been cleaned, the condition wasn't as described and it was leaking oil.

"Ibiggs"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought A5 3 weeks ago, took the car to Audi garage the next day and asked them to do health check. Took the report to Sam, all urgent work fixed straight away and advisor stuff I paid Audi to fix. Over all I would say I had a good customer care from them. And I would recommend if you have any issue to contact Sam straight away.

"Zam"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overpriced car, it wasn't reliable,don't buy from here or you will regret it like I have.

"Becci"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle from this garage in good faith. When we got it home (we travelled 200 miles on a round trip to get it) we noticed a noise. Local garage advised gear box issues. We informed prestige motors who took the car in said they would get the gear box inspected and let us know what was wrong. Drove the car all the way back to them at our expense. 24hours later they advised they'd fixed it by putting an additive in the gear box oil.... erm that's not really fixing it and told me if it happened agsin to claim through my warranty in 2 weeks! I said no and asked for them to do as we had agreed and get a proper inspection of the gearbox and to fix it properly. They refused so I asked for my money back and said I wouldn't be collecting the car as it was not fit for purpose. They also miss sold the vehicle with full service history, which it does not... I have copies of their advert and the service book to prove this is the case. They refused to refund my money and we're extremely rude and told me to get much lawyer involved.... which I did. It has taken over 18 months of my solicitor hassling them, Me having to pay for another car on top of not getting my money back, as we needed a car for my other half to get to work in and we finally got our money back. Please avoid this garage like the plague. All of their cars are in bad condition or have stuff wrong with them. We only got this as a cheap run around to work and it was the biggest mistake we ever made. From reading reviews were not the only people they have done this too. I also wouldn't trust the good reviews on here, probably paid their mates to write them, can't see how they would ever get a good review. Oh and they also tried to charge us for "storage" of our vehicle while the legal process was going on. We have this in a letter from they're solicitor... well let's just say, having seen it in the background of a picture of a car they had for sale on their website I did I bit of Google street view searching on their companies house address and let's just say they must be invoicing themselves as it was on the drive way of their home address.....very honest people aren't they!

Rich in response to Becci

I'm also having the same problems exactly the same,would u be able to contact me via email please

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Dealership Information

Prestige Cars Berkshire Ltd is an Independent dealership that is based in Slough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Finance
GAP Insurance
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Servicing
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Warranty
Ratings
456 reviews4.4 out of 5 stars — Rated Very Good
Excellent
316
Very Good
114
Average
1
Poor
8
Terrible
17

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  • Contact Information

    Address

    Prestige Cars Berkshire Ltd
    Unit 1A
    65 Alexandra Road
    Slough
    Slough
    SL1 2NQ

    Get in touch

    07722 222611
    http://www.prestigecarsberkshire.co.uk

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    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Prestige Cars Berkshire Ltd

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