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93% Recommend
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1,717 reviews from our car dealer reviews community
Leave a review for Prestige Cars Kent
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1,717 reviews from our car dealer reviews community

Leave a review for Prestige Cars Kent
Leave a review
"Top Notch Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi Luke Thanks again for your emails! I actually test drove one this week and although the C43 is a lovely car the C63 is definitely the one for me. I also found out this week Mercedes give 2 years warranty on AMG cars and the warranty is a big thing for me buying a car like this. Therefore I’ve decided only to buy through a main dealer. However, I just want to say thank you for your professional and helpful approach. From first looking at your website I got the impression of a great set up and really great team. I spoke to many dealerships but none have had the approach you have taken of being so proactive. I know it doesn’t count for much but service is a big thing for me and you’ve given excellent customer service. Thanks once again and all the best. Nick

Service from Prestige Cars Kent in response to Top Notch Customer Service

Hi Nick, Thank you for your review, we really appreciate the kind feedback. Kind regards Prestige Cars Kent.

"We had a very pleasant experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a very pleasant experience at Prestige Cars when we purchased our Mercedes V Class just recently. Ross Arnold was very professional and my husband and I warmed to him straight away with his down to earth banter. When we collected the car, it had been valeted again for us and I have to say that the vehicle was absolutely immaculate. We had the experience of being on a test drive with Ross when unfortunately whilst he was stationery at the roundabout another impatient driver decided to try and squeeze down the side of us thereby scraping the car. Ross was very calm and professional when he dealt with the other driver swapping insurance details whilst continually checking on us that we were ok and apologising for the hold up. We had every confidence that the scrape would be sorted out for us when we picked it up and I can honestly say that we couldn’t see a single mark. The touch up job was absolutely superb! Thank you Ross :-)

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Service from Prestige Cars Kent in response to We had a very pleasant experience

Hi Michelle, Thank you for your review, we really appreciate the kind feedback. Kind regards Prestige Cars Kent.

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"Good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a pleasure buying a car from Georgie , who was very knowledgeable and helpful. The whole process was smooth and simple and I am pleased with the car.

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Service from Prestige Cars Kent in response to Good experience

Hi Matthew, Thank you for your review, we really appreciate the kind feedback. Kind regards Prestige Cars Kent.

"Well looked after"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a few problems from the beginning but as far as the service department they have been fantastic. Fixed and mended the issues within a few days. The rating is hard as it’s about start to finish but I would give the service department 5 stars on everything.

Service from Prestige Cars Kent in response to Well looked after

Thank you for your feedback Louise, I am sorry to hear you had a few issues with your vehicle however, I am please they have been rectified and you are happy with the service received by our Service Department.

"Excellent sales and service experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Sales experience was excellent but the after sales customer experience is the best I've ever had. My recently purchased (2 months ago) Aston Martin showed a warning message 2 Hrs into a trip to Devon. Called Prestige who couldn't have been better. Car couldn't be driven but Karen (especially) and Thomas (behind the scenes) were excellent and sourced a replacement vehicle which was despatched immediately along with a flat bed truck to take the AM back to the service centre in Orpington. Arrived within 2-3 Hours as I was past Basingstoke on the A303 and transferred luggage and passengers to the replacement car (a new Tiguan) and picked up the AM. All the way through Karen kept me fully informed of progress and couldn't have been nicer. No one wants their car to develop a fault but all we can hope is that when it does it gets taken care of and I simply can't fault the service I received from Prestige Cars Kent and the car is now being fully repaired under the extended service plan I purchased without any cost to me. 100% recommend Prestige sales and service.

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Service from Prestige Cars Kent in response to Excellent sales and service experience

Hi Kevin, Thank you for taking the time to leave a review on your experience with us, it is greatly appreciated. Kind regards, Prestige Cars Kent

"Loving the experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When buying a new car, you need people who know not just how to sell, but how to inform you about the car, update you on progress, enable you to feel comfortable about spending your money and building up trust. Luke Russel was first class throughout, especially given the present circumstances. Made it really easy to get this sorted and I am now in a dream car.

Service from Prestige Cars Kent in response to Loving the experience

Hi Stephen, thank you for your kind review. Kind regards Prestige Cars Kent

"Great service by Aman Kalsi!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service throughout the whole process provided by Aman Kalsi. I would highly recommend Prestige Cars Kent to anyone who is thinking of purchasing a new vehicle. In love with my new car!

Service from Prestige Cars Kent in response to Great service by Aman Kalsi!

Hi Sat, Thank you for your review, we really appreciate the kind feedback. Kind regards Prestige Cars Kent.

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"Daniel Cosma "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent costumer service , you get everything you want Nice deals on cars to be satisfied And on the end you get the perfect car witch you even don’t understand that is use. Thank you Amandeep Kalsi

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Service from Prestige Cars Kent in response to Daniel Cosma

Hi Daniel, Thank you for your review, we really appreciate the kind feedback. Kind regards Prestige Cars Kent.

"My Dream car BMW 730D. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son bought a BMW 730 D back in 2016. I used to take & lift him from the Hotel when he visited us from Dublin. He would let me drive it. Loved that car. Always said if I lived long enough I’d have one. So now retired I looked up Prestigecarskent & found my dream car. I talked to a guy called Steve. He explained every question I asked of him. And believe there was many. I never saw the car, only a video. My mates said I was completely mad to buy a car I hadn’t seen. As I lived in Ireland. I found Steve to be very professional & his attitude seemed good. So we done the deal. He told me that the car would be delivered to my door on Tuesday 20th August 20. And so it did driven by a pure gentleman called Mark. The car was what Steve had told me & much more. Thank you Prestige Cars & especially Steve & Mark. Vincent O Connor Armagh In Ireland.

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Service from Prestige Cars Kent in response to My Dream car BMW 730D.

Hi Vincent, Thank you for your review, we really appreciate the kind feedback. Kind regards Prestige Cars Kent.

"Very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish it was a pleasure dealing with Adam - he was super knowledgeable and made the whole process of buying a car a stress-free pleasure. There was no pressure to purchase any add ons either (unlike most other dealers whereby they try to upsell you everything and often don't take no as an answer). Adam was polite, courteous and friendly the whole way through.

Service from Prestige Cars Kent in response to Very professional

Hi Steve, Thank you for your review, we really appreciate the kind feedback. Kind regards Prestige Cars Kent.

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Dealership Information

Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.

We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.

Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1717 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1441
Very Good
243
Average
2
Poor
11
Terrible
20

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    Contact Information

    Address

    Prestige Cars Kent
    Hewitts Farm Cottages Hewitts Road
    Orpington
    Greater London
    BR6 7QR

    Get in touch

    01689 660385
    http://www.prestigecarskent.co.uk

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 08.30 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Prestige Cars Kent

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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