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I purchased a car from Prestige Cars Kent in March 2018. During this process I found the staff very pleasant, helpful and explained the process thoroughly. When my car was due for a service, mot etc, again I found the after sales team helpful and when I collected my car was washed etc.
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Service from Prestige Cars Kent in response to Great service, helpful and pleasant
Thank you for the great feedback! Kind regards Prestige Cars Kent
I have just purchased a stunning Mercedes E400 Cabriolet from Prestige Cars Kent. The service I received from Phil Smith, Sales Executive, was superb. The first phone call was easy and informative, there was no pressure, then I was taken on a 40 minute test drive, on roads from country lanes to the M25. The deal was then agreed the next week when I was abroad and I collected the car the day after I returned. The car was immaculately presented and the hand over was swift. I can't recommend this garage enough. Many Thanks Phil.
Service from Prestige Cars Kent in response to Superb service
Thank you for the great feedback! Kind regards Prestige Cars Kent
I recently used Prestige Cars for the first time and was very happy with the experience. The car is a lovely example and Aman was very helpful, keeping me informed at all stages of the process and checking in afterwards to make sure I was fully happy with my purchase.
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Service from Prestige Cars Kent in response to Great service
Thank you for the great feedback! Kind regards Prestige Cars Kent
Efficient, friendly and very helpful. Great service
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Service from Prestige Cars Kent in response to annual service
Thank you for the great feedback! Kind regards Prestige Cars Kent
After paying for the car I arranged to pick the car up at a certain time. My wife and I had driven 80 miles each way to get to Prestige Cars Kent. We were kept waiting 4 hours. There was no paperwork prepared, then invoice and details all given to us with wrong name and address, hence the V5 was sent to the wrong address. It took me 3 months to get it, with very little help from Prestige Cars. The car was not prepared, some small paint touch ups were not done as agreed. Worst than all this, I am driving down the motorway and car starts shaking badly. I pull over and there are 8 loose wheel nuts! How we were not killed I do not know. Prestige Cars respond to this by offering 3 free annual seervice's, at their garage, not my local garage up the road. They seem to think that is helpful. Once they have your money, that is it, you are on your own. I have decided to go to the local press, I think a feature on this appalling garage will make good reading.
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All of the guys were very friendly and accommodating when I purchased my RS6. Nick and James spent more than enough time to explain the finer details of my purchase. Excellent.
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Beth from Prestige Cars Kent in response to Very helpful and friendly
Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent
This company was so accommodating and managed to find the exact vehicle I was looking for. Customer service was 10/10 and I would 100% recommended anybody to buy with Prestige Cars Kent. The whole process from start to finish was a breeze.
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Service from Prestige Cars Kent in response to Excellent customer service
Thank you for the great feedback! Kind regards Prestige Cars Kent
Knowledgeable, helpful friendly staff. Made the process of buying a car hassle free. Having the car serviced with Prestige was also hassle free and convenient, they worked drop off and collection around me. Yve at Prestige was so helpful and polite. Highly recommend Prestige Cars Kent.
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Service from Prestige Cars Kent in response to Friendly, trustworthy and stress free
Thank you for the great feedback! Kind regards Prestige Cars Kent
Recently purchased a new car from Prestige Cars Kent and couldn't be happier! The service received from Michael, Nick Williams and Harry was fantastic and the car is in absolute stunning condition - exactly what I wanted :) The dealership is immaculate, clean and so welcoming. All 3 sales guys really helped me out and I can't thank you all enough - see you in a few years for the upgrade!! :)
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Tom from Prestige Cars Kent in response to Fantastic Dealership
Dear Taylor, Thank you for taking the time to leave us a review. Our workshop team work incredibly hard to prepare all of our vehicles to the highest standards for our customers. We have passed your kind words onto each Sales Executive involved in your new car purchase who were all very happy. We wish you many happy miles in your new car! Sincerely, Prestige Cars Kent
Work hard to deliver exactly what you ask for and are constantly polite and helpful. Highly recommend Prestige Cars Kent.
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Tom from Prestige Cars Kent in response to Hard working and customer service
Dear Liam, Thank you for taking the time to leave us a review, it is fantastic to hear that our team have delivered exactly what you have asked for. We look forward to welcoming you back again soon! Sincerely, Prestige Cars Kent
Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.
We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.
Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1420 | |
| Very Good | 235 | |
| Average | 2 | |
| Poor | 11 | |
| Terrible | 20 |
Prestige Cars Kent
Hewitts Farm Cottages Hewitts Road
Orpington
Greater London
BR6 7QR
| Mon | 08.30 - 18.00 |
| Tue | 08.30 - 18.00 |
| Wed | 08.30 - 18.00 |
| Thu | 08.30 - 18.00 |
| Fri | 08.30 - 18.00 |
| Sat | 08.30 - 17.00 |
| Sun | 10.00 - 16.00 |
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