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93% Recommend
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1,717 reviews from our car dealer reviews community
Leave a review for Prestige Cars Kent
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1,717 reviews from our car dealer reviews community

Leave a review for Prestige Cars Kent
Leave a review
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from start to finish! Everyone is so helpful and attentive! This experience has restored my faith in car dealerships and I’m in love my new car!! Thank you

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+0 Found this review helpful

Tom from Prestige Cars Kent in response to Great service

Dear Demi, Thank you for leaving us a review! Great to hear that we, as a prestige car dealership have restored your faith in dealerships! We wish you many happy miles in your new car and you are of course welcome to return in the future. Sincerely, Prestige Cars Kent

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from the sales guys at prestige cars Kent. The process was clear and straightforward, no request was too much. Wouldn’t hesitate coming back and buying another car from here in the future.

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Tom from Prestige Cars Kent in response to Excellent service

Dear Liam, Thank you for taking the time to leave us a review. Fantastic to hear that you have enjoyed excellent service from our sales team at Prestige Cars Kent. We have worked on improving our sales process to be exactly what you describe - clear and straightforward, so it is great to hear from yourself it has been a positive change. We look forward to seeing you again in the near future! Sincerely, Prestige Cars Kent

"Con artists"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my car from Prestige Cars Kent and was told I had extras thrown in for free. Turned out I was charged an extra £3000 on top. Paid £500 for a William's paint protection that was not applied. Twice they has the opportunity to apply it and still they tried conning me saying it was done. The cleaner admitted it had a wash!! Then lost faith and asked for a refund and now they have boycotted me completely. If you want a nice car by all means they have great cars but since purchasing my vehicle they damaged the rear light while in for service but said nothing to do with them... offered free fitting of a new light though, wasn't that nice. Have a service pack I paid £1000 for and cant even get a fuel filter change out of them when I told them my car stinks of fuel... worst company I have ever brought a car from. Avoid like the plague if you don't need the headache

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+3 Found this review helpful
"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought my car from PCK a little over a year ago and the service was fantastic! When it came time for a the actual service booking it in around my job was super easy, the team are flexible and great at fitting you in when they can! I arrived to get my service and was greeted by the super friendly Service team and dealt directly with Ellis, she was super helpful and accommodating as I had to wait a short while until my lift arrived to take me home, I would encouraged anyone who needs to get there car serviced here to do so as having a coffee with the team is a great way to pass the time, you’ll find yourself wanting to stay and chat more as the two wonderful ladies are great hosts and Ellis makes a mean cup of coffee!

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Tom from Prestige Cars Kent in response to Brilliant service

Dear Jake, Thank you very much for taking the time to leave us a great review! We will be sure to pass the feedback onto our service department and Ellis directly who you have spoken so highly about. Please don't hesitate to get in touch if you have any further questions. Sincerely, Prestige Cars Kent

"Excellent Service and Fabulous Cars!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car I have purchased from Prestige Cars and I would struggle to find a better salesperson than Nick Williams. We were very specific in our requirements and once we had found the car we wanted, which there were only two available, we were relieved to see one was advertised by Prestige Cars as their knowledge and customer service are second to none. We gave Nick some high requests on the level of detail we wanted before we picked the car up and he completely understood and went out of his way to ensure we were happy with the finished product. We felt confident that Nick would deliver our ideal and he always kept us informed and in touch every step of the way. Good customer service is now hard to find but Nick has it overflowing and we are delighted with our new car!

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Tom from Prestige Cars Kent in response to Excellent Service and Fabulous Cars!

Dear Melanie, Thank you for taking the time to leave us a review, we will be sure to pass your feedback onto Nick! We hope you continue to enjoy your car and look forward to welcoming you back in the future! Sincerely, Prestige Cars Kent

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with the transaction to swap my car for a new one. Philip moved everything around to suit my schedule.

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Service from Prestige Cars Kent in response to Excellent service

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Review by Oswald Case. I took my car for its annual M.O.T and was politely greeted by Yve Jay at service reception,I found her to be very helpful and polite,when asking her questions about the car and upcoming service due no question was too much. Also when I got thier I thought I would have to leave the car thier but I was told I could wait it shouldn't be more than an hour I got free wifi TV and coffee on tap hand made ny yve,how does it come better than that. Car came back one hour later paper work got sorted all done. I have to say prestige Autos have got some amazing vehicles in thier really worth a trip. And again thank you yve for your brilliant customer service.

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+1 Found this review helpful

Service from Prestige Cars Kent in response to Fantastic

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Viewed a few cars through Prestige Cars Kent, very professional. Would definitely consider buying through them in future.

Service from Prestige Cars Kent in response to Great service

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Vehicle Service / Body Work"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased the vehicle in April this year and recent booked an appointment for body repair. When I took the car in for the repair, the servicing staff kindly recommend my routine service was due in a few weeks. Upon the recommendation they carried out the service within a few hours and provided a detailed report on the vehicle which gave me peace of mind knowing that Prestige Cars are looking after my custom. The after care service I have received has been excellent and this is reflected in the staff. Very please with everything, would highly recommend Prestige Cars Kent to friends and family.

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+0 Found this review helpful

Service from Prestige Cars Kent in response to Vehicle Service / Body Work

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Rude and condescending "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We took the time out to go and look at several vehicles at Prestige Cars Kent on a Sunday morning. We booked and appointment in accordance with their protocol. Arrived and was not greeted but had to go and find someone to discuss the specific vehicle with. Had to sit and go through sales patter for finance we did not want or require! The most rude man ever!

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Dealership Information

Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.

We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.

Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1717 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1441
Very Good
242
Average
2
Poor
11
Terrible
20

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    Contact Information

    Address

    Prestige Cars Kent
    Hewitts Farm Cottages Hewitts Road
    Orpington
    Greater London
    BR6 7QR

    Get in touch

    01689 660385
    http://www.prestigecarskent.co.uk

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 08.30 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Prestige Cars Kent

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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