Kathleen J, March 2019
"Friendly Staff, Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very friendly professional staff, bought myself a Range Rover Evoke last week and I couldn't be happier with it! Second time I've used this dealership - would definitely suggest Prestige Cars Kent to a friend.
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Tom Costin from Prestige Cars Kent in response to Friendly Staff, Very happy
Dear Kathleen,
Thank you for taking the time to leave a review. Wonderful to have you back for a second time and great to hear that you are enjoying your new Range Rover.
Please let us know if we can be of any further assistance.
Tom Costin, Prestige Cars Kent.
Carolyn R, March 2019
"Great Service, Recommend highly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a car from this dealer recently and I was incredibly impressed by the quality service I received. The sales team were very helpful, and gave me a great part exchange deal on my car. A pleasant surprise considering some of the dealerships I've dealt with in the past. Recommend highly!
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Tom Costin from Prestige Cars Kent in response to Great Service, Recommend highly
Dear Carolyn,
Thank you for taking the time to leave a wonderful review for us. I am delighted to read that you were impressed with the quality of service you received. We understand that the part exchange value is very important for our customers so we take pride in offering some of the most competitive deals around.
I do hope you enjoy your purchase and welcome you to contact us if you need any further assistance in the future.
Sincerely,
Tom Costin,
Prestige Cars Kent.
Dave A, March 2019
"Great Car Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been dealing with Prestige Cars of Kent for a number of years now and have found them to be excellent in every department. I have got a very good relationship with Nick Williams who is extremely helpful and welcomes me with open arms. I change my vehicles often and always receive first class service. Cheers guys.
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Tom Costin from Prestige Cars Kent in response to Great Car Dealer
Dear Dave,
Thank you very much for taking the time to leave us a review.
I am happy to note that you enjoy coming back to us and thank you for acknowledging Nick Williams in particular, who you have dealt with on numerous occasions now.
We pride ourselves on retaining our customers and building strong relationships, so it is very encouraging to hear your positive feedback.
I look forward to welcoming you back to our dealership soon.
Sincerely,
Tom Costin,
Prestige Cars Kent.
Vinnie A, March 2019
"Big thanks to Prestige"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a very enjoyable time buying a Mercedes SLR from this dealership. My salesman was reliable and really good company. The car was spotless waiting for me in the showroom when I arrived and the process was very quick and easy. Big thanks to prestige cars kent!
+0 Found this review helpful
Tom Costin from Prestige Cars Kent in response to Big thanks to Prestige
Dear Vinnie,
Thank you very much for taking the time to leave a review.
It is great to hear that our team of talented valeters have prepared the car in spotless condition for you.
We have implemented various new processes recently as a result of previous customer feedback. This has resulted in a reduced amount of time spent at the dealership for customers. So it is good to hear the process was quick and easy for you.
May I ask you to email me directly with who your Sales Executive was so I can pass on your comments to the correct person?
Please contact us on 01689660603 if there is anything else we can assist with.
Sincerely,
Tom Costin
tomcostin@prestigecarskent.co.uk
Prestige Cars Kent
Jeremy R, March 2019
"MERC GLA AMG"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
frantz blackman guided me through the whole buying process as live 300 miles away it was all on a trust basis , as described the car was perfect and just what i had looked for .great salesman very helpful and easy purchase i didnt see the car until in landed in my drive a pleaseue frantz blackman and prestige cars kent
+0 Found this review helpful
Tom Costin from Prestige Cars Kent in response to MERC GLA AMG
Dear Jeremy,
It is great to hear that you enjoyed your buying experience with us.
This is exactly the type of feedback the team strives to achieve, so thank you for taking to time to leave a review. I will ensure your kind comments get passed to Frantz.
We look forward to welcoming you back soon.
Sincerely,
Tom Costin
Prestige Cars Kent
Josh R, March 2019
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a Audi S3 from prestige cars Kent, I was very well looked after by salesman Luke Ring, very professional and friendly place to be welcomed into, would definitely recommend to friends or family.
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Tom Costin from Prestige Cars Kent in response to Great service
Dear Tom,
Thank you very much for taking the time to leave a review.
We certainly strive to ensure our staff are trained to the highest level in order to provide excellent customer service like you have mentioned.
Please feel free to email me directly or contact me on 01689660603 to inform me of the Sales Executive so I can pass your kind word on to them.
We look forward to welcoming you back again soon.
Sincerely,
Tom Costin
Prestige Cars Kent
Tom Y, March 2019
"I would highly recommend this dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a great time buying my new wheels from this dealership last month. All the staff were friendly and very helpful, my salesman also set my mind at ease from the minute go. Without a doubt would recommend Prestige Cars Kent to anyone looking for a new car.
+0 Found this review helpful
Tom Costin from Prestige Cars Kent in response to I would highly recommend this dealership
Dear Tom,
Thank you for leaving us such a great review. We have a great team here at Prestige and I will be sure to pass your comments around.
Enjoy your new car and drive safe.
Sincerely,
Tom Costin, Prestige Cars Kent.
Nigel G, March 2019
"Honesty is the best policy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently purchased a vehicle from Prestige Cars Kent in Orpington.
I can say it was the best experience I have ever had in purchasing a vehicle in nearly 50 years of motoring.
Very, very professional, honest & they made me feel totally confident in my purchase.
The sales person, Luke Ring was a delight to deal with.
Didn’t push or pressure me in any way.
I would highly recommend this car dealer, you wouldn’t be disappointed.
Honesty in abundance!
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Tom Costin from Prestige Cars Kent in response to Honesty is the best policy
Dear Nigel,
Thank you very much for taking the time to leave such a fantastic review. That is truly an incredible achievement to be held in such high regard by yourself, we really appreciate your feedback.
I have passed your kind words on to Luke, who was overjoyed to hear you were happy with your purchase.
Please contact us if we can be of any further assistance.
We look forward to welcoming you back soon.
Sincerely,
Tom Costin
Prestige Cars Kent
Iain S, March 2019
"Luke Ring is your man"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Have bought a few cars from Luke at prestige cars kent over the last couple of years and he's always gone out of his way to help and get things sorted (not regular feedback in the car industry I can assure you!) Highly recommend Luke, and any of the guys at Prestige to sort you a deal.
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Tom Costin from Prestige Cars Kent in response to Luke Ring is your man
Dear Iain,
Thank you for taking the time to leave us a review.
It is great to hear that you have purchased numerous vehicles from Luke over the last couple of years. We are very proud that our customers choose to come back to us for repeat business.
I have passed your feedback to Luke who was very appreciative of your words.
Please feel free to contact us for any further assistance that you may require.
Sincerely,
Tom Costin
Prestige Cars Kent
Kyle, March 2019
"Great"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently purchased a BMW from Prestige Cars Kent, from the start they were very professional and Luke ring helped me with the sale. He was more than helpful and the car has been great since I got it over 2 week ago now. Would recommend to anyone thinking of buying
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Tom Costin from Prestige Cars Kent in response to Great
Dear Kyle,
Thank you for taking the time to leave us a review.
We are glad to hear that your BMW has been great so far. Thank you for recommending us at Prestige Cars Kent, it is greatly appreciated.
Please feel free to contact me directly via phone on 01689660603 or email tomcostin@prestigecarskent.co.uk in order to elaborate slightly on any issues we have not resolved for you. I would be more than happy to work with you to resolve any queries you have.
Sincerely,
Tom Costin,
Prestige Cars Kent
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