Prestige Cars Kent told me my finance was accepted and that I needed to pay a deposit. As soon as I sent money all contact stopped. Once I finally got hold of someone they told me that the finance company had ‘changed their minds’. I asked for my deposit back and am still waiting a month later. This is a scheme to make more money. Avoid

Spoke to Prestige Cars Kent regarding a purchase of an Audi A7. Paid the £1000 deposit and they clearly stated that this is fully refundable to me if I do not proceed with the Car 2 Days later I stated I know longer want the car and want my deposit back after numerous emails from me I do not want the car. His so called manager would not even speak with me refused the refund due for 'preparing the car costs'! He claimed I threatened him as he outright called me and my wife a liar pretending he did not say refund. I have know reported them to the bank and will put up reviews everywhere to call out these. STAY AWAY FROM PRESTIGE CARS KENT YOU HAVE BEEN WARNED!

Poor service for car warranty at prestige cars kent,waiting for months to appointment den when come appointment canceled,always lie in the phone,waisted lots of time and make me feel stressful all the time.dont do that bro.my car milege is not correct is well.

I put a deposit on this car and expected to pick it up. When I rang the company they sold the car and 3 weeks later I’m still waiting for my deposit. I will never use this firm again very unprofessional.

Drove all the way for 60 miles to find out the car is being sold. Still waiting for the deposit to be returned.

Would never use again. took my deposit and then messed me around

Recently purchased a Range Rover from Prestige Cars of Kent. Only can only say good things about the quality of service. I found the car online and arranged an appointment with David over the phone who was very helpful. On arrival to the showroom, our car was waiting outside the showroom and professionally cleaned. We was greeted by Nick who showed us around the car. There where a few wear and tear marks on the car that I spotted and Nick confirmed that they would repair all minor damage prior to the car being sold. We where looking for a car with black wheels and the car we where looking at had silver. Once again, Nick offered to get the wheels painted. We agreed a deal and was treated very well by the staff. The car was turned out straight into prep and turned around within a week. When I collected the car looked brand new and the staff all offered there congratulations on a new car purchase. The black wheels looked amazing and tip the car off perfectly. A big thank you to David, the business manager Steve and especially Nick who was fantastic and very helpful. Highly recommended prestige car dealer and I would definitely buy again!

Excellent customer service, I would thoroughly recommend. Salesman were pleasant, honest and communication was great without being intense. All round great place and were happy with our new car. Will definitely use Prestige Cars Kent again.

Normally I don’t wish to do reviews as I find it a pain, on this occasion one is required for any potential buyers to avoid Prestige Cars Kent who sold me a car that don’t work. Firstly see below the list of faults from an email exchange with the garage, the snap shot is from Thomas in after sales, I listed the faults and his reply is after the hypon “-“ before you read the shocking faults below which you don’t expect from a prestige retailer, some background info, the car was a Audi S3 with 59k. I had two inspections done, had pictures and video evidence from day 1 I wished to reject the car but they wouldn’t allow me and didn’t understand my rights, this was a battle over 6 weeks, they wanted to repair the car, but why I trust them to repair when they sold a car in such bad condition. After 6 weeks plus and prestige sitting on the car for 3 weeks to carry out investigation there offer was to repair and provide relief from finance payments for x2 months, I don’t give up and took action against the finance company also, I didn’t end up in court lucky for them. I was released from my liability for the vehicle In response to your email please see below regarding the findings we have established so far: 1) Parking Sensors do not work- Updated control unit now working 2) Rear wiper blade does not work – Requires a new Rear wiper motor, part on order. 3) Lacquer is peeling from the rear bumper right side (pointed out to James) – Not yet been assessed by smart repairer 4) Steering wheel is making a clicking/knocking sound below towards the foot well – Conducted multiple road tests and unable to hear the noise – will investigate further 5) Faulty rear right tail light, 3 bulbs have been changed in a week – Requires a new lamp unit, part on order 6) The idle speed on the car when at a standstill is jerky on occasions – Not yet fully diagnosed - will investigate further 7) Stereo randomly shows blank screen, but audio can be heard – Recalibrated and retested working correctly 8) Cup holder is stuck – Fixed, it is a card holder 9) Faulty Gearbox, the car has on several occasions been stuck in gear, while also not displaying the correct gear ratio selected. The car makes a clunking noise going from drive to reverse and vice versa. Also, the car suffers from delay in shifting from drive to reverse. The car suffers jerky gear changes; the car is vibrating when going into reverse. – Not yet fully diagnosed - will investigate further 10) Engine Management light is on. – Not yet fully diagnosed - will investigate further I will be contact again next week once our diagnosis and inspection is completed. Regards T***** If anyone needs further details I have documented proof, I wish anyone who buys a car from this garage all the best of luck!! You will need it