Excellent customer service, I would thoroughly recommend. Salesman were pleasant, honest and communication was great without being intense. All round great place and were happy with our new car. Will definitely use Prestige Cars Kent again.

Normally I don’t wish to do reviews as I find it a pain, on this occasion one is required for any potential buyers to avoid Prestige Cars Kent who sold me a car that don’t work. Firstly see below the list of faults from an email exchange with the garage, the snap shot is from Thomas in after sales, I listed the faults and his reply is after the hypon “-“ before you read the shocking faults below which you don’t expect from a prestige retailer, some background info, the car was a Audi S3 with 59k. I had two inspections done, had pictures and video evidence from day 1 I wished to reject the car but they wouldn’t allow me and didn’t understand my rights, this was a battle over 6 weeks, they wanted to repair the car, but why I trust them to repair when they sold a car in such bad condition. After 6 weeks plus and prestige sitting on the car for 3 weeks to carry out investigation there offer was to repair and provide relief from finance payments for x2 months, I don’t give up and took action against the finance company also, I didn’t end up in court lucky for them. I was released from my liability for the vehicle In response to your email please see below regarding the findings we have established so far: 1) Parking Sensors do not work- Updated control unit now working 2) Rear wiper blade does not work – Requires a new Rear wiper motor, part on order. 3) Lacquer is peeling from the rear bumper right side (pointed out to James) – Not yet been assessed by smart repairer 4) Steering wheel is making a clicking/knocking sound below towards the foot well – Conducted multiple road tests and unable to hear the noise – will investigate further 5) Faulty rear right tail light, 3 bulbs have been changed in a week – Requires a new lamp unit, part on order 6) The idle speed on the car when at a standstill is jerky on occasions – Not yet fully diagnosed - will investigate further 7) Stereo randomly shows blank screen, but audio can be heard – Recalibrated and retested working correctly 8) Cup holder is stuck – Fixed, it is a card holder 9) Faulty Gearbox, the car has on several occasions been stuck in gear, while also not displaying the correct gear ratio selected. The car makes a clunking noise going from drive to reverse and vice versa. Also, the car suffers from delay in shifting from drive to reverse. The car suffers jerky gear changes; the car is vibrating when going into reverse. – Not yet fully diagnosed - will investigate further 10) Engine Management light is on. – Not yet fully diagnosed - will investigate further I will be contact again next week once our diagnosis and inspection is completed. Regards T***** If anyone needs further details I have documented proof, I wish anyone who buys a car from this garage all the best of luck!! You will need it

Really cool dealership, not what you would typically expect. Staff were helpful and mindful of my budget. Overall really good.

The most unethical, dishonest car dealer I have ever dealt with. They currently owe me £1,000 deposit, which under the Consumer Contacts Legislation, is owed to me. I pulled out of the deal because of their unethical decision with regards paying my outstanding finance (£43K). Essentially, they wanted to take the £55K vehicle into stock, and pay the finance within 28 days. So they have my car, I retain the debt until they decide to repay it. What would happen if they went into liquidation during this period ? Answer, I am in all sorts of problems. Buyers please ask that your existing finance is repaid prior to releasing your car. Now, I plan to post this message every day on facebook and other review sites, until I receive the refund I am due. If I can't get a refund, I will certainly take please in lowering their review score.

Really helpful and lovely staff. Was a customer service that I haven't seen anywhere else. Would definitely recommend! Thankyou!

The team here are very helpful. Very impressed with the customer service and advice I received.

Great service at Prestige Cars Kent, thanks!

Really satisfied with my recent dealings with Prestige Cars Kent! The customer service team had been very supportive throughout the process and had been very patient in helping me choose from their wide range of cars. Definitely recommending to family and friends!

Visited their showroom as I was looking for a new Audi. Great company, provided me with a good service delivered by friendly and helpful staff. Would recommend and love my new car.