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Nigel and Marcin were great to deal with. Nigel was open and honest over the phone. Marcin was very accommodating opening up on Sunday and giving us plenty of time to test drive and look around the car I bought. Excellent service and would buy from Marcin and Prestige Motors again.
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Team from Prestige Motors Kent in response to Fantastic
Thank you so much, AR, for sharing your experience! We're thrilled to hear that both Nigel and Marcin provided excellent service and made the process smooth for you. It’s fantastic that everything from the phone call to the test drive met your expectations, and we’re grateful for your kind words. Enjoy your new car, and we look forward to seeing you again in the future! Best regards, The Prestige Motors Kent Team
Outstanding service, very polite and helpful. 100% recommend.
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Team from Prestige Motors Kent in response to Amazing service
Thank you, Jantaj, for your fantastic review! We're so glad to hear you found our service polite and helpful. Your recommendation means a lot to us, and we're thrilled you had such a positive experience. If you ever need anything in the future, don’t hesitate to reach out! Best regards, The Prestige Motors Kent Team
Such a rude salesman, I’ve never had such an experience before. He was actually very rude from the onset on the phone but still decided to give the benefit of doubt and drove from Essex to view the car, which I was happy to buy that day. On arrival we couldn’t find the show room and called for further direction to be spoken to Rudely again. When we arrived we wasn’t greeted by the sales man, in fact we were ignored and left waiting. We then decided you to just leave so a total wasted journey, which could of been a much more pleasant experience if the salesman just wasn’t rude.
Team from Prestige Motors Kent in response to Poor customer service
Hi Hazel, We’re really sorry to hear about your recent experience, and we appreciate you taking the time to share your feedback. This isn’t the level of service we aim to provide, and we want to assure you that we take your comments seriously. We strive to offer a friendly and professional experience for all our customers, and it’s clear we didn’t meet your expectations on this occasion. If you’re open to it, we’d love the chance to make things right. Please feel free to reach out directly so we can address the issue and hopefully turn things around for you. Best regards, The Prestige Motors Kent Team
We have recently had a very poor experience buying a second hand car for my daughter from another garage, resulting in us being very hesitant about starting this process again. We explained this to Nigel at Prestige Motors, and he pretty much left us to look at the car and but was available to answer any questions (this was all pre-lockdown). We had arrived unannounced, and it was the morning after a night which was below freezing but the car started first time. It was in excellent condition both inside and out, but as we had some concerns as the car originally came from the North of England and by the coast, (the car we had issues with previously from another garage had a lot of corrosion underneath (as well many other issues)), we asked Nigel if he had any problem with us getting a friend who is a mechanic to look at it. Nigel had no issues with this and also confirmed he had full service history and that the customer who had brought it in as a part-exchange was local. We arranged a time for our mechanic to view, the only issue found was the front and rear windscreen heaters were not working. Nigel promised to sort this out and also gave us the supporting documentation to g through which confirmed the servicing and the location of the car throughout it's life and that it had 1 owner. Nigel called, after the windscreens were fixed, the car was valeted superbly and we paid / drove it away. I have left it a while before adding this review as it has not been driven as much as expected due to lockdown. However, so far, so good. Nigel was great throughout the experience and it has restored a little faith in garages. Nigel even called just to advise that it had been noticed that the car we arrived in had damage to the tyre, which could have blown at any time!
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Team from Prestige Motors Kent in response to Would definitely recommend
Hi Richard, Thank you for sharing your detailed review! We’re so glad that Nigel was able to assist you and help rebuild some confidence after your previous experience. It’s great to hear that you felt comfortable looking over the car thoroughly and bringing in your mechanic for that extra peace of mind. We always aim to provide a no-pressure environment and ensure our customers have all the information they need to make a decision. We’re happy that everything is going well with the car so far, and we appreciate your trust in us. Should you or your daughter need anything in the future, don’t hesitate to reach out! Best wishes, The Prestige Motors Kent Team
Be very careful when buying a car from this dealership : My wife bought a Suzuki Grand Vitara and after 2700 miles the engine block appeared to be cracked > Phoned the dealership and they were neither interested or sympathetic : The Owner went on the defensive and accused me of not checking the oil or water : Had the engine repaired at a great cost and currently seeking legal advice and searching the vehicle history : The Owner of the dealership is hiding behind his solicitor and the fact that the vehicle only had a three month warranty or 3000 miles whichever came first : Warning : In my opinion DO NOT BUY A CAR FROM THIS DEALERSHIP o#
Team from Prestige Motors Kent in response to Dodgy Car
Hello, We’re genuinely sorry to hear about your experience and would like to clarify a few points to ensure transparency. We understand that your wife’s Suzuki Grand Vitara was covered by our standard 3-month/3000-mile warranty, which is in place to protect customers within that timeframe. Once this period has elapsed, we encourage customers to maintain regular checks and servicing as vehicles can develop issues over time. We’re committed to supporting our customers, and it’s unfortunate that we were not able to reach a satisfactory resolution in this case. If you’re still seeking a solution, we’d be happy to revisit the issue and review any relevant details of your repair, provided it falls within the original terms. We strive to deliver good service and understand your frustrations. Please feel free to reach out directly if you’d like to discuss further. Best regards, The Prestige Motors Kent Team
Everything was done without any problems!Much appreciated to Edie and the hole crew!
Team from Prestige Motors Kent in response to Great seller!
Hi Andrei, Thank you so much for your kind words! We're delighted to hear that everything went smoothly with your purchase. Edie and the team will be thrilled to know they made a positive impression. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new car and drive safely! Best regards, The Prestige Motors Kent Team
Really good dealership. The staff are very knowledgeable and happy to help and they have some really nice car. I bought an Alfa Romeo a few months back and I have had no issues with it at all. It was in excellent condition and looked new when I received it and the value for money is brilliant. I can't fault them at all.
Reviewer has confirmed their email address
Team from Prestige Motors Kent in response to Second car from prestige Motors
Hi Marek, Thank you for your fantastic review and for choosing us once again! We're thrilled to hear that you're enjoying your Alfa Romeo and that it has been trouble-free. Our team takes pride in offering great service and high-quality vehicles, so it’s wonderful to know you’ve had such a positive experience with us. If you ever need anything in the future, you know where to find us! Best regards, The Prestige Motors Kent Team
Situated in Dunton Green, Sevenoaks, we offer a wide range of quality cars at affordable prices, which can be viewed on our Used cars page.
Our Dealership has built a reputation on providing courteous, honest service.
Our customers appreciate the way we do business, and we know you will too.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 40 | |
Very Good | 5 | |
Average | 0 | |
Poor | 1 | |
Terrible | 1 |
Prestige Motors Kent
London Road
Dunton Green
Sevenoaks
Kent
TN13 2TH
Mon | 10am-6pm |
Tue | 10am-6pm |
Wed | 10am-6pm |
Thu | 10am-6pm |
Fri | 10am-6pm |
Sat | 10am-5pm |
Sun | Appointments Only |
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