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Avoid Quarry Garage like the plague! My partner bought her cat from here. Since then it went back to them for an "engine rebuild" which failed after 5000 miles. We have had to have a replacement engine fitted. Also when it went in for "service" I marked the filters. Non had been changed dispute the fact they charged for it. All they actually did was OVERFILL the oil! Utter scum
Reviewer has confirmed their email address
Rob Mudd from Quarry Garage (Closed Down) in response to Joke outfit
Please could you confirm the registration number for your car as I am the new owner of Quarry garage Sales which is a completely separate business to Quarry service & MOT ?
DO NOT BUY FROM QUARRY GARAGE! I’ve had lots of (serious and dangerous) problems with a car I unfortunately bought from them. I have spent over £1000 on it in less than a year, and it’s still not right. I have tried to contact them a number of times to try and resolve the issues but if they redone they’re very. Please stay well away. They had a good reputation but they’re using that to hide what they’re really like now!
Reviewer has confirmed their email address
rob mudd from Quarry Garage (Closed Down) in response to Avoid!
Please could you confirm the reg number of the car concerned as I am the new owner of the sales business which is completely separate from Quarry service and MOT? and the description you have given is NOT how we work in the sales business. Thanks Rob
Anonymous in response to Avoid!
Hi Rob, That is exactly how you do business. I have actually spoken to a Rob, at quarry garage (are you different rob then?) on the phone a number of times. I have also witren to quarry garage. I have been promised phone calls etc but I have never had a response. This is shameful I’m afraid. If this isn’t how you do business and if you don’t get many complaints then I shouldn’t be hard to track down then should I, especially given the amount of times I’ve tried to resolve this. I look forwards to a formal reply to my complaint. My details are on the letter I sent you (which was signed for). ***UPDATE 19.07.18- So even after Rob of quarry garage responded to my review (see below). I am still waiting for a response to my complaints. It would seem the quarry garage really DOES treat it’s customes appallingly.
Bought a car from this place in October 2017 with a fresh MOT that had nothing on it but yet I have spent nearly £900 on this car fixing stuff that shouldnt need it. When you spend £4000 on a car you dont expect to have to pay that kind of money to be fixing problems so soon. Also not long after I bought this car I broke down and the garage come out to find a problem with the battery. I was told it was a new one and just been told today it was a second hand one. Not impressed
wheel nuts not even tightened, alloys badly damaged, would not recommend at all.
Called to Inquire about a car a friend told me of, on initially answering the call I asked about the said vehicle to be told its a part ex'er and they didn't particularly want rid of it, despite this I inquired further to which the person on the phone didn't seem interested in answering my questions of "can you tell me more about this car", lastly I was told you can come look at it if you want but its going to auction tomorrow. i responded with, its OK I get the impression you don't wish to sell me this car. the response i got was, No, don't ever call us again. I am still in shock at the level of disrespect from the sales person.
Reviewer has confirmed their email address
Never buy a car from Quarry Garage, it was the worst mistake of my life. Problem after problem and the staff have a terrible attitude as soon as there is a problem, happy when take money. They are the worst people to buy off.
Back in June, I purchased a Clio from Quarry Garage. The service was okay, pretty average and so was the price of the car but it was really clean and in good condition. Overall I am happy with my experience and I would recommend this dealership.
Reviewer has confirmed their email address
If you are thinking about purchasing a used car at some point in the (near) future, DO NOT go there. My daughter bought her car there last year and she's not had much fun with it. First of, she had to wait more than a week before she could pick it up (we'll make it nice and shiny for you...) - Then, when she picked it up, it was literally running on fumes (I sent an email to Quarry about that and was obviously not worthy a reply) - Several months later, there was a first problem with the gear box. Quarry apparently "rectified this" at quite a cost (even though she had taken out a costly extended warranty policy) - The car is now at another garage and there are (again!) problems with the gear box and also the clutch. Conclusion: Quarry never did a proper 'Multi point check'... They just did the bare minimum to get this car off their fore court and cash in... Customer service is non-existent (as they can't be bothered to reply to any queries) and their Repair/Servicing team is obviously not doing a good job either. You've been warned!
I have nothing else but praise for quarry garage and all of its staff from sales to garage mechanics. I have had 4 or 5 cars from them. I would recommend Quarry Garage to anyone
I have bought several cars from Quarry Garage in Huddersfield over a period of 20+ years and have had most of them maintained and repaired with them also. I have not had any problems which have remained unresolved. I have always found them to be honest, trustworthy, helpful, all qualities that I want from my garage when buying a car. I don't pretend they are perfect, but they are I think as near as can be for a car garage.
Quarry Garage (Closed Down) is an Independent dealership that is based in Huddersfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 10 | |
Very Good | 2 | |
Average | 0 | |
Poor | 2 | |
Terrible | 7 |
Quarry Garage (Closed Down)
578 New Hey Road
Huddersfield
West Yorkshire
HD3 3XJ
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