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whilst my car was was entrusted to them for a repair it was driven over the speed limit and I was verbally abused totally unjustifiably, I would not recommend these dealers to anyone, poor communications and two faced and tell untruths. Took 3 weeks to repair my car and they forgot to turn the dash cam off!
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I could not recommend them highly enough - always a little daunting when selling a car - extremely professional, honest and first class communication - CHRIS CHESHIRE
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Just want to say a big thank you to Charlie at Quirk car sales for offering me a very fair price for my car. The sale went very smoothly, he arranged everything, pick up of my car and finances were transferred instantly on sale. I will definitely look to purchase a new car from them as everything they said they would do, they did. Thanks Again. Neil T South Wales.
Great car company I saw the car I bought online was worried it would be sold by the time view it gave them a call and they reserved the car for minimal amount with money back if didn’t like kept me up to date all through purchase stat as car had to be prepared excellent customer service would recommend
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Avoild
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Where do I start. Firstly, taking into account Covid19 and the distance I live from Quirks I relied on Chris to be up front and honest with me. The car I bought a C -Class Coupe 220 CDI AMG Sports Plus came without the AMG mats, in fact it had no mats at all. When I questioned Chris about this he said he never sells a car with mats. Cars do not come with mats. A new one me as I have never bought a new or second hand car without them. I never heard a more persistent man bulshit so much with so many excuses about the mats or anything for that matter. I got so fed up with him promising to come back to me that I gave up, always me contacting him. Secondly despite me giving him over a week to prep the car and get the documents in order when I turned up they were not, no V5 which means no tax. Don't worry says Chris I'm ex police you have a weeks grace, your V5 will be here tomorrow, I will send it on to you. Guess what never arrived and yes you guessed it I had to chase him every day till I got fed up. I googled the law on tax and low and behold I should not have left the garage without tax as I would be liable to a fine (or worse) if stopped. Consequently some four days after I bought the car I was driving illegally so I immediately contacted Chris very unhappy that he put me in that position. To cut a long story short he had to tax the car online for me as I did not have the correct information to do so. (Note to self, never trust a car salesman always check your facts). Thirdly, the car came with refurbished Alloys and brand new tyres (cheap ones but new). Since I drove the car home back in May 2020 the car has had a vibration on the front generally at speed. As I only drive locally at the moment and rarely use the motorway it wasn't so much of an issue for me until yesterday when the tyre pressure warning light came on. I took it to a tyre expert who advised that whoever had fitted the tyres had done it incorrectly. They rims on the front are 8" and 8.5" on the rear. However, the fitter had put an 8" and 8.5" rim on the front and the same on the back. The balance was out and there was excessive weights on the rims. Also the rims hadn't been cleaned properly which led to the rubber building up and eventually air leaking. Not very professional and also it doesn't instill confidence in the other checks they were supposed to have done. My philosophy on tyres is quite simple buy the best that you can afford as contact between the tyre and the road is critical for safety. So off came the premium budget tyres and on went the Michelin Cross Climates. What a difference, no vibration, no sliding and superb grip. In conclusion my experience with Quirks wasn't a good one and I wouldn't recommend them. I bought this car back in May 2020 and it's now October 2020. I couldn't be bothered to write a review or contact Quirks at the time as I was sick of Chris's constant bullshit and unwillingness to help so I left it but today was the last straw. He does not listen and just wares you down. I would have thought that safety would have been of paramount importance when selling cars but what do I know.
We visited quirks car company and what a great garage to deal with, friendly staff and good customer service throughout. We dealt with chris on site, he took my partners car as part ex and offered a very fair price for it. Highly recommended and would definitely buy another car from them.
Great Car and Great Staff, highly recommended..... smooth purchase with no problems what so ever.
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I visited quirks originally to look at a Audi rs6 however a Nissan GT-R caught my eye while I was there.I dealt with a young man called Lewis who was excellent he’s knowledge and attitude was so refreshing to find as to be honest in the past I’ve found car dealers to all be the same full of rubbish and pushy. He gave me a fair price for my trade in and I’m over the moon with my new car.I will defiantly be using qcc again as they have done everything they said they would do and more.I have already recommended them to one of my pals who is going to be contacting them about an m5 they have there.so thanks for all your help chaps. Cheers Barry Wake
Ross is the guy to speak to had a couple of minor issues on a bentlet gt speed I bought straight on the phone to me no quibble and sorted the issue out would recommend thanks
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Quirks Car Company Ltd is an Independent dealership that is based in Wickford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Quirks Car Company Ltd
Arterial Road
Wickford
Essex
SS12 9JG
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