Bought a second hand car as a first car for my daughter . Sold with MOT , years AA membership (they knew I’d need it !) and 3 month 50-50 warranty . Started overheating after 2 months “new “radiator and fan fitted . Engine failed while my daughter was on M5 offered to put in a second hand engine with no guarantee it won’t fail again . Car only worth @£500 will cost @£600 to fix No way to get it back to them “that’s your problem “ “ What do you expect if you buy a car for £800” Nice when selling, very rude when complaining. Taking advice from Trading Standards and Citizens advice about RB Cars.

Bought Ford Focus last march from RB Cars, which has broken down 3 times since, I accept that it was sold as seen but went to trade it in today at Bristol street motors I be told it has Hpi still owing on it! Even though the website for this company states all Hpi checks are done! I phoned RB CARS to be told by the dealer that it couldn't be the case even though Bristol street motors have done checks, He also said he can't do anything about it unless I go and see him face to face! Weird. Basically I was sold a bag of rubbish by a liar with very poor customer service! Stay away and TAKE YOUR MONEY ELSE WHERE, !!!!!!

Bought Corsa there and they failed to mention they did not have the log book. When we checked the VOSA website after putting down a deposit we discovered it had a lot of advisories. Told Russell at RB and he said he would get it mot'd again and would check the advisories - needless to say he didn't do any of that. He also said he would tax it but he didn't do that either. A very unpleasant man who wasn't Russell stated the tax had to be bought at the post office, failing to mention you couldn't do it online because they did not have the V5 document! Why do used car dealers lie so much?? Don't they realise we will not go back there or recommend them!!??

BUYER BEWARE! DON'T PURCHASE FROM RB CARS! I am in the process of filing a small claim in court against this business. I was sold a vehicle that stopped starting 3 weeks after purchase. When I called the dealer I was told, "I don't know what to tell you, I can't help you. You bought it". He wouldn't acknowledge the 30 day warranty he promised. I called AA, (which you're better off setting up on your own. The AA you get through this guy is worthless) and AA discovered that the battery in the vehicle was cut open and battery acid was spilling into the car. The dealership tried to cover up the cut open battery with a sticky black film they placed over the top of the battery. Once AA lifted the car and looked underneath, they said it was rigged up in an extremely unsafe manner and it was 100% not safe to drive. They have a Romanian mechanic who works there who is doing very terrible and unsafe work. I'm determined to spread the malpractice of R B Cars on as many forums as possible.