My husband and I are shocked by the reviews on the Racecourse garage reviews. James was helpful on the phone. The car was ready for our arrival. No pushy sales at all.There was a few issues with the car but James assured us that the issues with the car would be sorted. I was expecting a scuff to be touched up but the car was resprayed at no cost to us! The car was valeted and we even had an MOT done as part of our deal. We have only just purchased the car so we can't comment on the aftersales service. On the experience we have had so far I would not hesitate to recommend Racecourse garage. Thank you James and Richard.

i have just completed a purchase from these guys and was amazed at the pace of the business this was by far the busiest of the garages I visited and they are there to do business. That said they do not tolerate fools but I can see why because they are genuinely busy. Good car fair price and nice people so I am surprised by some of the other comments

I purchased a car over the phone and got the car delivered. When the car arrived it had paint damage, 2 bald tyres Not been serviced in 20k Miles, seat were all stained if I got a bargain OK but I paid top money for it the don’t care. When I called to purchase they were so pushy that they even let me put the Finance in someone else’s name. wouldnt buy from here I HAVE GIVEN AMPLE TIME FOR THEM TO SORT IT OUT I EVEN SAID I WOULD ACCEPT £300. FINANCE WAS IN MY SISTERS NAME SHE KNEW ABOUT IT BUT HE SAY SHE DIDNT THEY DIDNT ASK TO SPEAK TO HER OR ID NOTHING. Stay clear.

We brought a car from Racecourse Garage back in October it's now march and we still haven't received our 200 pound deposit back after so many calls and them promising to send us the money still haven't! They just lie continuously don't trust them! I'm in the process of taking them to court.

Would not buy another car from them, car was not even valeted on pick up. Don’t think it was actually pre inspected, as the breaks are grinding and squeeking, and the car has gearbox/ transmission problem!! ,

Went to see a car that was 'sold with an MOT', turned out not only didn't it have an MOT and needed a lot of work to be done to pass, they had no idea about the condition or history of the car and seem incapable of any form of communication and unwilling to return my deposit. Currently in contact with small claims court to resolve.

Bought a car from them last month,soon after the thermostat broke so I was a little worried as I had read previous reviews!! All I can say is that everyone is entitled to their opinion and everyone can write a review based on their experience but I thought I'd write my own because I found the garage to be extremely helpful, polite and accommodating. Initially I dealt with mark but then with Karen who introduced herself as the bosses wife. She was lovely on the phone and even offered me my petrol money as I had to take the car back to them so that they could check/ fix the thermostat. Thank you very much racecourse garage.

We bought our car from this dealer back in May. Richard Axford who is the owner seemed charming at first. He told us how all vehicles had to undergo a 70 point check in order to meet there meticulous standards prior to them handing over the keys. My wife and I had then arranged to collect the car but on arrival were told that they'd noticed that one of the locks was faulty so we would have to wait a while longer. In hindsight this should have been the point at which we walked away from the sale. When we got home we realised that the parking sensors were not working (although they were when we test drove the vehicle), the clocks on the dash could not be set and the tow bar electrics didn't work. I notified Richard and he arranged for me to take the car to his friends garage, this we did on two occasions but they could not remedy the faults. We were then told that he would arrange for us to take the vehicle to a main dealer but had to persistently chase him up to get this to happen. The main Audi dealer that we went to seemed reluctant to help us out and so I arranged to take the car to a local auto electrics firm ("tis was authorised through Racecourse Garage) who noticed that 3 fuses had been removed, causing the parking sensors and tow bar electrics not to work. Alarm bells were ringing as with the fuses plugged back in there became a warning light displayed on the dashboard which apparently indicated a problem with the tow bar. After a third trip to the Audi dealer and then another local garage who kindly recoded the tow bar electrics for free we were sorted, or so I thought. I'd forwarded Richard the invoice from the auto electrics firm which was agreed that they would pay. This was done mid July but still as of today the cheque for £54 has not arrived. I've emailed several times and made about 20 phone calls chasing up payment. I've spoken to Richard twice and been told that he " really hasn't got time to debate the issue" and today was told " I've not got the time or inclination to discuss such a minuscule amount". This sums up how the once charming Richard, who boasts of his 70 point checks and meticulous customer service doesn't live up to his boasts but is instead let's his customers run after him wasting his precious time.

Don't buy any car from Racecourse Garage. They are really rude and don't know what they're selling. Also forcing people for un-refundable deposit.