The car broke down after a fortnight, they were hard to get hold of whilst the car was being repaired, didn't call back when they said they would, fobbed me off a little making excuses, in the end the work got done and I was reimbursed but it was a hassle. I've been to better garages than this.
Reviewer has confirmed their email address
Absolute nightmare of a company from the minute I took delivery of car, loads of problems. In the end they came and collected the car, 3 weeks later car returned still with problems and guess what, they haven't returned my calls, stay well clear. Here is a list of my issues. 1. under sill hanging off, this cost me £60 only had the car 1 day. 2. 2 door handles damaged , fixed returned with bad scratches (photos to proof). 3. Rotton egg smell coming through vents - apparently washer bottle. 4. Tow bar electrics not working, apparently fixed within having car back dash board lit up like an xmas tree stating fault again. 5. Detachable tow bar key and housing on car when I purchased, missing on arrival so can't detach tow bar. The only one you will get some sense out of is Michael any one else will either be with a customer or having lunch.
What can I say, my old car was about to die, looked around and found a car at Redburn's. went in looked at the car, and was driving out with it within 3 hours, no hassle or issues, Michael went through everything to help sort the car purchase out. could not fault the customer service and the car is a dream to drive. I will be back when I'm done with this car.
We looked at the car we liked on Redburn website, I then travelled down from Scotland to collect my new car. Michael could not have been any nicer or any more helpful - he was an absolute pleasure to deal with. I felt a bit nervous as my husband was overseas and I was dealing with it all on my own but I had no need to be. He made me feel entirely comfortable and at ease. Took me for a test drive and told me absolutely everything about the car, nothing was a bother and there was no pressure at all. Hopefully, we'll have this car for a good few years, but we won't hesitate to go back to Redburn Motor company, and Michael in particular, when it's time to change.
Nice, friendly helpful service. Fast, no pressure. Just what you want. Business manager was excellent, purchased a few vehicles from Michael in the past. Always reliable and pleasure to do business with.
Just bought a car and all I can say is the car is great, Keith and Michael are very helpful but also professional. They answered all my questions and were friendly but never pressured me at all, they made things very easy. Without any doubt I would recommend this dealer to friends and family.
The service and help we got from both Michael and Keith were fantastic. Nothing was too much trouble and Michael went the extra mile to ensure we could take the car straight away. Michael was very knowledgeable about the car and all aspects relating to tax, insurance etc. The advice we received was first class and we were not pressured in any way to buy. We are delighted with our new car. All in all a very pleasurable experience and I wouldn't hesitate to recommend them.
The sales team were very good and I was very happy with them. I would buy another car from and I would tell my friends about Redburn too.
I went to look at a car for my grandson. I was treated very courteously, nothing was a bother. I was given access to the car, to look around, taken for a test drive, etc. I went home to think about it, get insurance quotes & rang next morning to say I wanted car. This was done very smoothly, papers signed & took delivery. I was given a courtesy call next morning, reported how thrilled we were, & just had to say I'd recommend the company to anyone. I got a very good deal,on trade-in as well
The staff were very professional and helpful which made the whole process very quick and simple. Would recommend this dealer to anyone. The vehicle was exactly as advertised and I am very happy with the purchase.
Welcome to Redburn Motor Company. We are one of the largest independent used vehicle dealerships in the North East of England, we are also a family run business and have been supplying quality used vehicles since 2010.
We have a large indoor showroom where you can view our vehicles in comfort no matter what the British weather throws our way. All of our vehicles are genuinely hand-picked and are prepared to an exceptionally high standard by our sister company, Redburn MOT & Service Centre, who are a BOSCH accredited workshop.
We offer a wide range of facilities to our customers including part exchange, extended warranties, servicing, MOT, vehicle repair, test drive, remote vehicle viewing and nationwide delivery. To enquire, please contact us on 01670 827009 or sales@redburnmotorcompany.co.uk. We'll look forward to hearing from you
Manufacturers: Sells a variety of makes and models
Independent Dealership
Redburn Motor Company
Front Street
Blyth
Northumberland
NE24 4HN
Mon | 9.30am - 6pm |
Tue | 9.30am - 6pm |
Wed | 9.30am - 6pm |
Thu | 9.30am - 6pm |
Fri | 9.30am - 6pm |
Sat | 9am - 5pm |
Sun | 11am - 4pm |
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