Had to award 1 star as 0 star isn't an option Avoid this garage like the plague. I bought a second hand qashqui from this garage with an advertised 67,200 miles - important point for later. Sales experience was fairly run of the mill, not too bad however in hindsight there were red flags right from the start. Being told that the finance company would only offer finance if a service plan & warranty were taken out too. Stupidly i didn't query this much at the time but this was the start of alarm bells ringing. I collected the car two weeks ago today and pretty much had issues right from the start. *There seemed to be an issue with the gearbox and / or clutch making the car very jerky and at some points uncomfortably juddery in lower gears. An intermittent and annoying issue. * The car despite being ‘valeted’ was dirty in place. The steering wheel and gear stick were thick with muck when i cleaned it. *The air con despite being turned off seemed to just come on of its own accord and run without any means to turn it off. * The car was very uncomfortable to drive, the ride was very hard and awful. * Fuel economy is so much worse than expected. *Then when I booked it into the service centre to have the issues looked at - i was going through paperwork from the garage only to find that the advertised 67,200 was suddenly 67,767 (567 extra miles) on the clock before i collected the car. The MOT paperwork a couple of days prior to me collecting showed the new mileage. However - the documents for the ‘warranty & service plan’ printed on the day of collection show 67,200. I have screenshots of the adverts on their site and Facebook showing 67,200. 567 miles extra is a significant amount of mileage, 10-15 miles i would expect if it needed repairs / mots etc before collection. 567 miles - undeclared to me is wrong. 567 extra miles - something isn’t right. This was the main thing that ultimately made me decide to give this car back. Miss sold a car with more mileage than advertised, miss sold finance, told by manager Ben there was no cooling off period in the car world and would therefore not accept the car back but would look into the issues with the car - sorry but my trust in the car and garage has since departed. Told me they will not accept the return on the vehicle. So two weeks into owner ship i have a crap car with issues, a garage who i don’t trust, i have a complaint with my finance company ongoing to get me out of this agreement with Redgate and I have sent an email to trading standards this morning. Redgate would have had my respect and possible continued custom if they listened to what the issues were, agreed on a return of the vehicle i’d have probably thought much better of their customer service. In addition to the above; I was doubtful that the ‘full service’ had been done which is what i was told i would get when buying the car. I checked the basic elements - notably the pollen filter and engine air filter - both had not been changed in years. Casting serious doubt that any service had been done at all and the £233.50 preparation fee i was charged was a in-fact another money making scam from redgate lodge because as you can see across all of their posts - the preparation fee is £199 for all vehicles - god knows why they charged me £233.50. If you want to check how bad the service components were that they didnt do - check out my facebook page. AVOID AVOID AVOID - oh and expect to be hounded for 5* reviews on the internet once you get your keys

Sadly bought car from redgate lodge nothing but trouble from the begging took it back for repairs 5 times it let me down again had to get rid at considerable loss just feel let down and ripped off they ignored email and didn't return call so if you don't want to waste lots of time don't buy from redgate lodge would not recommend at all

What can I say! These guys are fantastic dealt with Tyler who was brilliant from start to finish and wow the car was immaculate never saw it in person got it delivered but I was impressed. Would 100% recommend

Double charged labour. They admitted it was wrong but they have now blocked me and are ignoring all contact to correct this.

Gary irwin helped me with the sale of my car and purchase a new one. He was outstanding start to finish and I can't praise him enough. This will be my 4th car through redgate and all the lads are exceptional.

Stewart is a total asset to your showroom, Excellent service above and beyond any other dealer I’ve bought from before, Would highly recommend redgate lodge , first class from start to finish

I bought a ford focus .Stewart was friendly and helpful. No high pressure sale. I was left to make my own mind up but there to help if needed .I did have a couple of things to attend to .The parts department sorted them in quick time with good grace and no expense to me .I would buy the same car all over again .

Avoid this back street dealer at all costs if you give bad review on Google or other review site they report you for false reports ie look on Google.... There cowboys