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Bought a vehicle from Andy at Regency Car Sales which had a strange noise when driving over 40mph. I queried this on the test drive and was told that it was normal with all Nissan's. Within a couple of weeks, the gearbox broke and the mechanics said it'd have completely apparent that this was the case. He also quoted in my report that it had been recently investigated due to the oil and some bolts changed. They also reported oil leaks, unsafe tyres fitted incorrectly and brake fully warn down despite being told they'd just been changed along with the discs. They also were warped! Andy refused to assist in any way and became very unpleasant in his manner advising me not to leave any bad reviews. After considering all the facts, I feel it's prudent to share my experience in an effort to stop this happening to anybody else. I know somebody else who purchased a car from Regency Cars Online and never had any issues so Andy obviously does sell quality vehicles but maybe he should be a bit more diligent with his aftercare. I'm not complaining unjustly, Andy lied to me on several occasions and was very intimidating when confronted with the evidence. I'm not happy at all and more than £1200 out of pocket!
I bought a vehicle from Regency Cars Online and was initially very happy. Within a week I noticed a few problems and asked the owner about these and he eased my mind somewhat however, I did have an independent inspection the following week which highlighted 18 separate significant faults! Regency Cars washed their hands of any problems I raised despite many of them being very serious and dangerous. A thoroughly despicable experience and I advise any prospective purchasers to have the vehicle inspected before buying! I shared my concerns about his connection with some bad reviews I'd found online and Andy assured me that Regency Cars in Northampton wasn't connected with Regency Cars Online in any way! I took Andy Burgess's word on this but have subsequently found out the following: "I can prove that the same person bought regencycarsonline.co.uk and regencynorthampton.co.uk just type the name 'Andrew Burgess' in the 'Reverse Who Is' tool and see which domains he purchased. Here's the result: https://viewdns.info/reversewhois/?q=Andrew+Burgess" See for yourself! Genuinely a terrible state of affairs.
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My Sister who is partially disabled has bought a car from Regency Car Sales recently and despite asking continually has been ignored over getting the warranty papers for her car the reluctance of the dealer to contact to her responses makes me wonder if she has been ripped off and as such i am going to be seeking legal redress on her part having a solicitor and a JP as personal friends so Mr Nick Wilcox i would be so grateful if you could find the time to answer at least one of the four phone numbers you currently posses thank you.
The vehicle is fine but there was a lot mud in the engine which i need to clean. But the dealer was quit helpful and friendly and they were really good to talk. I would still recommend them to friends and family.
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Regency Car Sales is an Independent dealership that is based in Northampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Regency Car Sales
11 Campbell Street
Northampton
Northamptonshire
NN1 3DS
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