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19 reviews from our car dealer reviews community
Leave a review for Renault Croydon
Leave a review

19 reviews from our car dealer reviews community

Leave a review for Renault Croydon
Leave a review
"Excellent Service"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have dealt with Joe Martin for nearly 11 years now. He is a very helpful, friendly and always have a smile on his face for the clients. I regarded Joe more than only a person who handled repairs as a job. I for one will miss him but as long as I have my Clio I have no other choice than going back to have my repairs done. Luckily Tamara is still there and hopefully she won't left soon. When I learned he left because he could get a promotion with Ford as an assistent manager I was stunned that Renault Croydon just let him go. He has been there so long and clients I spoke to, spoke highly of him. He will be greatly missed by quite a lot of clients. I do wish Joe a lot of succes. he deserves it. I only wished that Renault Croydon had a better insight of the people who work for them. First Malcolm and now Joe...... Shame. Thank you Joe for all you have done for a lot of people, Before I forget, Sean, the mecanic, always does a great job with my car too. Thank you Sean.

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"Great service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sam at Renault Croydon is an example of how a salesman should be. He was not pushy, very helpful and made buying a new car a pleasant experience.

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"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dealt with Sam at Renault Croydon during the transaction. I told him what I wanted, he gave me advice & options and left me to consider - he didn’t pressurise me which I really appreciated. I was very happy with the service and will return again when the time comes. Thank you Sam

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"Used clio"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service from Sam at Renault Croydon was absolutely fantastic nothing was too much trouble no pressure for a sale. Our sale went through within 4 days we pick the car up on the 4th day couldn't believe it no hiccups. All our previous vehicles we have brought have been nothing but hold ups. I would definitely recommend this Renault company very friendly no pressure and nothing is too much trouble. Thank you Sam for a pleasurable experience in buying my car. We will definitely be back in a few years for a change of vehicle.

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"Avoid, quick to sell, but fail to fix"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Croydon Renault, quick to sell, but fail to fix/repair issues after sales.

"Great service very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Renault Croydon and the service I received from Shoaib was extremely good he took me through very smoothly and proffesianal in me purchasing my vehicle he explained everything from start to finish and remained professional at all times great service thankyou mr Molnar

"Good and bad"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Three years ago I had a pleasant experience buying a new Renault from this dealership so when a friend of mine was interested in buying his first car, a Dacia, I recommended Renault Croydon. My second experience with Renault Croydon could not have been more different, We were made to feel like a nuisance, were told that we could not drive a short distance on the M25 (despite having arranged to do so( because , apparently , if you are driving with trade plates no passengers are allowed. The salesman made us wait whilst he chatted with his colleague and finished his breakfast and coffee and was grumpy and unhelpful during the short test drive. Renault Croydon have lost a customer.

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"Renault Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good experience with this dealership. I purchased a a Renault Gscenic back in August and up to now I have had no issues with it. It was clean and in good condition when I received it and the dealers have been great. I would very highly recommend this dealership to anyone.

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"my renault clio review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have now owed the Renault Clio I bought from here for 3 months. I was very impressed with the customer service at Renault Croydon, they answered any questions I had about the car and the transaction was smooth and very simple, I thoroughly recommend them to other people looking to buy a Renault in the area.

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Dealership Information

Renault Croydon is an Franchise dealership that is based in Coulsdon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews4.4 out of 5 stars — Rated Very Good
Excellent
15
Very Good
1
Average
1
Poor
0
Terrible
2

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  • Contact Information

    Address

    Renault Croydon
    305 Brighton Road
    Coulsdon
    Greater London
    CR5 3EA

    Get in touch

    020 3199 1164
    https://www.renaultretail.co.uk/find-a-dealer/renault-croydon/

    Opening times

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    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Renault Croydon

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    Directors: XXXXXXXXXX
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