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No accountability No good service 1st time with Orpington renault dealership, but 9years with renault Charger got stuck, out in the cold till 2 in the morning trying to get home Renault was not help Had to call RAC Waited over a week just for a call back for an appointment, to be told best Management can do is 2 weeks from now, Appointment booked No curtesy, which I need my car for my day to day life work and other personal family issues, Management telling nothing is missing from the car, when I was already told something is missing if and when charger ever do get stuck, family members has this car with release button Not happy with the service or the fact no curtesy car
Just had my Dacia written off at 3 mths old. New one bought from Dacia Orpington to replace it - Tim Eldridge on sales floor outstanding and laid back help. I hate faffing around and we got straight to the point with old fashioned efficiency. Very impressed
Bought new top spec Renault Captur but they refused to supply the agreed documented spare wheel saying it was not paid for/available.
Reviewer has confirmed their email address
Can't fault these guys , especially Dave naungton he has picked and dropped off our car when it has had a service , Dave such a nice guy always helps just an all-round good guy , thanks Dave.
Part-exchanged my Dacia Duster for a newer model. The guys were all very helpful, particularly Martin and Dave and went out of their way to be accommodating and helpful. It’s rare these days to go somewhere (especially a car dealers) where it’s not all about money and they go above and beyond what they need to, to make sure you get exactly what you want at a very fair price. Dave really put himself out to ensure I drove away a very happy customer! I can’t fault them and was very impressed - if you want a great car and great customer service, I highly recommend them.
Reviewer has confirmed their email address
I bought a car from them I was told that the car was fully serviced and that I would receive a free inspection every year Only promises A year and a half later, after I called them, they told me that they had forgotten to call me because they had a lot of customers. I will never buy from them again
Reviewer has confirmed their email address
Very friendly helpful staff. I've been with Renault Orpington now for years and recommend them to my friends and neighbours.
Reviewer has confirmed their email address
We put our Dacia Duster in for warranty work at Renault Orpington. The car was in for 3 weeks and when returned had paint damage that was not present when collected by Renault Orpington. Despite continued discussions they have failed to rectify their work, and have basically refused to make good their error. Would not recommend this dealer for any work.
Renault Orpington is an Franchise dealership that is based in Orpington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Renault Orpington
1 Crofton Road
Orpington
Greater London
BR6 8AB
01689 897897
https://www.renaultretail.co.uk/find-a-dealer/renault-orpington/
Mon | 09:00 - 17:30 |
Tue | 09:00 - 17:30 |
Wed | 09:00 - 17:30 |
Thu | 09:00 - 17:30 |
Fri | 09:00 - 17:30 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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