Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


8 reviews from our car dealer reviews community
Leave a review for Renault Orpington
Leave a review

8 reviews from our car dealer reviews community

Leave a review for Renault Orpington
Leave a review
"Worse service, 9years with renaults"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No accountability No good service 1st time with Orpington renault dealership, but 9years with renault Charger got stuck, out in the cold till 2 in the morning trying to get home Renault was not help Had to call RAC Waited over a week just for a call back for an appointment, to be told best Management can do is 2 weeks from now, Appointment booked No curtesy, which I need my car for my day to day life work and other personal family issues, Management telling nothing is missing from the car, when I was already told something is missing if and when charger ever do get stuck, family members has this car with release button Not happy with the service or the fact no curtesy car

"New car, professional approach."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just had my Dacia written off at 3 mths old. New one bought from Dacia Orpington to replace it - Tim Eldridge on sales floor outstanding and laid back help. I hate faffing around and we got straight to the point with old fashioned efficiency. Very impressed

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Avoid! Not recommended "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought new top spec Renault Captur but they refused to supply the agreed documented spare wheel saying it was not paid for/available.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great sevice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't fault these guys , especially Dave naungton he has picked and dropped off our car when it has had a service , Dave such a nice guy always helps just an all-round good guy , thanks Dave.

"Great dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Part-exchanged my Dacia Duster for a newer model. The guys were all very helpful, particularly Martin and Dave and went out of their way to be accommodating and helpful. It’s rare these days to go somewhere (especially a car dealers) where it’s not all about money and they go above and beyond what they need to, to make sure you get exactly what you want at a very fair price. Dave really put himself out to ensure I drove away a very happy customer! I can’t fault them and was very impressed - if you want a great car and great customer service, I highly recommend them.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"useless and incorrect"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from them I was told that the car was fully serviced and that I would receive a free inspection every year Only promises A year and a half later, after I called them, they told me that they had forgotten to call me because they had a lot of customers. I will never buy from them again

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Service Department"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly helpful staff. I've been with Renault Orpington now for years and recommend them to my friends and neighbours.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Graham"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We put our Dacia Duster in for warranty work at Renault Orpington. The car was in for 3 weeks and when returned had paint damage that was not present when collected by Renault Orpington. Despite continued discussions they have failed to rectify their work, and have basically refused to make good their error. Would not recommend this dealer for any work.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Renault Orpington is an Franchise dealership that is based in Orpington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews3.2 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
0
Poor
2
Terrible
2

Add Review

  • Submit new information

  • Contact Information

    Address

    Renault Orpington
    1 Crofton Road
    Orpington
    Greater London
    BR6 8AB

    Get in touch

    01689 897897
    https://www.renaultretail.co.uk/find-a-dealer/renault-orpington/

    Opening times
    Mon 09:00 - 17:30
    Tue 09:00 - 17:30
    Wed 09:00 - 17:30
    Thu 09:00 - 17:30
    Fri 09:00 - 17:30
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Renault Orpington

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more